I have been using Hoadley plumbing on and off for 20 years I say off because anytime they weren't…read moreavailable for an emergency I would call someone else I have learned the hard way they are worthy of the wait. they do a great job and their customer service is the best

Do yourself a favor and find a different plumber. There are many who will give you a free…read moreestimate. This company does not. Charged me $150 to tell me they couldn't fix my bathroom faucet. I bought a new one, had them come back out to replace it, and they charged me almost $1000. Talked to Micheal Hoadley about how that happened and he said that since it was a pedestal sink, it's kind of a big job. It took two guys five hours to replace it and they trashed the rug on the landing outside the bathroom. They didn't think it would be thoughtful to maybe take your shoes off or cover the rug. That cost me $180 to clean after they were done. Michael tried to tell me that it was a 3x5 throw rug without ever seeing it. As other reviewers have said, they know plumbers are hard to find and so they are charging ridiculous amounts and could care less about their customers. They think they have a endless supply.

Anthony installed a new heating unit in my home last winter and it's worked great. Recently I came…read morehome to my house smelling like natural gas so I called national grid. They sent the most unqualified person I've ever met in my life. She told me that she had to shut my heat off immediately due to high levels of co2, and we should evacuate immediately. I asked her not to shut my heat off because my pipes would freeze and she said "you should be good". I called Anthony and he dropped everything, came right over and challenged everything she had told us. It was very clear to me within 1 minute of him showing up that this girl had no clue what she was talking about and she scurried out as fast as she could. Anthony checked everything and reassured us that everything was in working order and running fine. He refused to let me send him any money. My husband and I are so grateful to have a plumber and hvac person that we can trust and doesn't take advantage. It is clear he stands by his work and knows what he's doing! I will never call national grid again!! Anthony has a customer for life with us! You will definitely not be disappointed if you choose AJM Plumbing

Anthony Answered the call right away fixed my issue right…read more Great service man's very pleasant Thank you

I can't thank SSM enough. One zone of our house wasn't heating. Our usual company couldn't come for…read moreover a week. (!) Called another company who sent 2 guys for 3 visits because it just didn't get fixed. They charged us ~$2000 for replacing two things + labor, and the problem still wasn't fixed. At that point I decided to pivot. Went on a local FB page to ask for advice/names, and SSM came highly recommended. I called them on a Sunday and got an actual human in the office! (The other company has an AI assistant who sounds real. It's creepy.) Bruno from SSM came today, did a lot of diagnostic work, and figured out that the problem was electrical. We were charged just $232.50. Bruno took the time to explain things to us, and didn't try to sell us things. The only good thing to come out of this frigid situation is finding South Shore Mechanical. Thank you so much for your kindness and integrity! Don't ever change! Will definitely do business with them again.

Contractors and Homeowners Beware -- Extremely Concerning Experience…read moreOur company, was hired to perform electrical work on a project involving South Shore Mechanical and its owner, William Holley. During the project, they installed incorrect RTUs, creating a significant issue that needed to be corrected. We were subsequently asked to perform the electrical work necessary to help correct the situation. We completed the requested work, supplied the necessary labor and materials, and did our part to get the project back on track. The result? William Holley / South Shore Mechanical has refused to pay our outstanding invoice for the work we performed. As a fellow contractor and business owner, I find this completely unacceptable. I wouldn't trust this company to pour water out of a boot even if you told them the instructions were on the heel. We have made multiple attempts to resolve the outstanding balance directly with William Holley before reaching this point. Unfortunately, despite the work being completed, we are still left with an unpaid invoice. Based on our company's experience, I cannot recommend South Shore Mechanical or William Holley to homeowners, contractors, or businesses considering working with them. Running a construction project is difficult enough without having to spend months chasing another contractor for payment for work they requested and received. We would have much preferred to resolve this privately and professionally.

Each time we've used them they have done a fantastic job. I highly recommend using them for duct…read morecleaning.

Great service and great work. He listened to all my concernsand questions. The price was great.read more

My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

Called about getting a quote for a Ductless ac/heating unit. Even though it was the middle of a…read moreheat wave they came out the next day. We had our official quote back two days later. I was apprehensive about the ductless units being on my walls in the kitchen and living room. They were very honest and open about what it would look like, where the units and piping would go both inside and out of the house and assured us that the two units would cool the house down completely. After receiving the quote we decided to wait a few days to talk it over. When we called back, they were able to come out the next day to install our units. We had two men do the installation. They were very kind to my dog and even took their boots off when they walked into the house! We told them it wasn't necessary as we have a dog and my husbands in construction but they insisted. They swept up after themselves and took all trash with them. You couldn't even tell that they were here except for the fact that our house was nice and cool soon after they left. We got a few quotes from different businesses but the customer service and fair pricing made us chose them. I would definitely recommend them to anyone and would do business with them again in the future.

They came in installed some rubber hoses 3 days ago to the boiler and are back right now because of…read morea leak. If you have the chance find some better company. Very disappointed, take your money and spend it with someone else. They've been around for awhile but the generation running the company now is probably no where close to the original founding father of the company the way they botch a simple addition.

We were referred to Dan McIver from a family member and he was a great as they said he would be…read more On time, efficient, knowledgeable and a great price! We are going to use him from now on for all of our HVAC needs.

Excellent initial interaction. The project completed quickly at the best possible price. It would…read morehave worked well, except the wiring got swapped by the electrician person. Finally had it addressed after pictures, temp gun, and patience. Would have given a 5-star otherwise. Overall, I am happy with the mini-split system.

Very positive experience with Back Bay Mechanical recently. Following a snowstorm, had an issue…read morewith my gas furnace. Called Back Bay at 8:00 AM, explained the problem, received a call back from James the owner in 30 minutes. Scheduled a visit for a technician same day a couple hours later. Fixed my furnace and the technician was friendly, helpful in explaining the issue and cleaned up after his work. Will definitely call them again and would recommend to a friend. Price was as described on the phone. Only downside is a 2 hour minimum on the service visits but I guess that's understandable in the city (my problem was fixed in 30-45 minutes).

Through the years, I've been pleased with Back Bay Mechanical. Even recently, Chris, the technician…read moreknew what he was doing, took time to assess the situation and to solve problems. Additionally, he was pleasant, polite, thorough and professional. That said, when I received my bill, I was stunned by the exorbitant cost, $535.00, that BBM charged for a thermostat which can be purchased online or in stores for $385.00 less than what I was charged. (plus there was an additional $149.38 installation fee) [Best Buy and Walmart $139.99, HVAC Home Safety $131.50, Amazon $149.99 } Prior to my appointment, my thermostat had not been working properly so, in anticipation, I purchased one exactly like the one I had. But later, based on conversations with the technician and my neighbor, I switched to the Honeywell T6 . When I received my bill, I was shocked to see a charge of $535.00 for a thermostat that other websites charge no more than $150.00. Through phone calls and emails, I requested BBN adjust the charge. Crickets. In short, I think paying $535.00, a $385.00 or more markup for a $149.99 thermostat, is usurious price gouging.

RLF Heating & Cooling is the ABSOLUTE BEST! Bob Fleming will be my HVAC guy until the day he…read moreretires (hopefully never!). It's difficult to explain how much I recommend RLF Heating & Cooling. Where do I start? In mid-June of 2026 both our upstairs and downstairs A/C systems were completely dead. Bob Fleming came to the rescue in a big way! It was H-O-T hot! And it was very uncomfortable to sleep upstairs with no A/C. We decided to install a SEER20 Bosch 36k BTU Bosch heat pump A/C system, which supplies both A/C and Heat at a cost effective rate. It was a big project that also required replacing the air handler in the attic. Since this wasn't going to happen overnight, Bob went out of his way and bought 3 new window AC units for us to use upstairs (which he installed) until the work was completed. He didn't charge us a penny for these. He let us borrow them for free! That bridged the gap perfectly. The new A/C system works perfectly! It's quiet, efficient, and very professionally installed, along with a smart Ecobee thermostat that I quite like. The heat pump also supplies heat during the winter. Bob smartly set it up so that it automatically uses the heat pump when the outside temperature gets down to as low as 35F. If the outside temp goes below 35F, then the energy source automatically transitions to our pre-existing natural gas system. Supposedly that's the sweet spot to use both systems as effectively and cost-conscious as possible. It's brilliant! Bob also reinstalled our old A/C lines that went to three different mini-split systems on the first floor. He professionally pressure tested everything, and it's all working perfectly. Bob was so polite, asking whether it was okay to work past a certain hour as he wanted to get the job done as quickly as possible, while also respecting our family's privacy. He cleaned all of his work up leaving nothing behind. That summer, I felt in a strange way that Bob became an extension of our family. He was so polite to all of us. We thoroughly enjoyed having him around the house, and completely trusted him. I am so fortunate to have found RLF Heating & Cooling. His reviews were fantastic. That's why I reached out to him for our projects and he still totally surpassed my expectations. RLF Heating & Cooling for the win! 100% recommended!

Bob hardworking and conscientious. I recommend RLF for any HVAC project…read more Was quick to replace our failed unit during the busy summer months.

Hired AJ Mechanical to replace a furnace with boiler to a hot water on demand system. He did arrive…read morequickly and made himself available to do the emergency work, which I appreciated, and I was excited to find what I thought to be a reliable and honest plumber. But I soon discovered he was not honest nor reliable. He promised he would do all the plumbing and soldering beforehand at his shop so the unit could be installed quickly at my place, but he end up doing all the pre-install work on my property, which took several hours, so the install process (2 days!) was much longer than he promised. Soon afterward, the faucet and shower water contained fine black sediment, and sometimes the water that came out was completely black. I called AJ Mechanical and described the issue, he directed me to call the city to see if the city water was having problems. No one else in the building reported a similar issue, and we are all on the same water main. AJ Mechanical would not send someone out to troubleshoot, he kept claiming it must be a city water issue. I had another plumber take a look and he noticed the water filter, meant to prolong the life of the hot water on-demand-system, was not rated for furnace use. It was the type of filter rated for residential faucets. I contacted him again, sent him photos of the gallon per minute rating for the filter he installed, but he was wholly adamant that the problem was not due to his work. He was sure that he had installed the correct filter. I was concerned the loose carbon (from the broken filter) would damage the expensive, brand new water on demand system he had just installed, in addition to needing clean incoming water to my shower and sinks. He claimed it was not his problem. Desperate, I called the manufacturer, who was very helpful. They agreed the issue sounded like a filter rating problem, and were actually very concerned about the integrity of the new water system. They called AJ Mechanical on my behalf (plumbers must be certified to install this brand)to discuss the issue. Afterward, AJ Mechanical sent me a text, suddenly accepted the filter must be the problem, agreed to flush out the system with a more expensive brand, and replace the filter with a properly rated one. The fix date and time came and went. An hour after the appointment, I called AJ Mechanical, and was promised someone was on their way. Someone arrived over four hours later. The man brought the cheap brand to flush the system, not what we had agreed to. He installed the correctly rated water filter, but didn't install the new sink filter that AJ Mech had agreed to. I will NEVER hire AJ Mechanical again. He talks big when you're in need but abandons the job once he's been paid. He was completely arrogant about fixing his mistake, and when someone finally did come to fix it, he didn't complete all the repairs he said he would.

From the owner: If something goes wrong with your pipes or water heater, you can trust AJs Plumbing & HVAC Services…read moreto get to the bottom of it. Your local plumber is prepared to diagnose the issue and proceed with repairs. We can fix or replace any part of your plumbing system. Need your drain cleaned? We've got you covered. Call 617-347-5401 now to speak with a local plumber in Rockland, MA.