Patti and Keith have made this store neighborhood friendly, they even have a little table and…read morechairs with crayons and coloring books. Also very organized and the service is top notch. I never think of going anywhere else. They have anything you could possibly need to get your shipping done and help you. Even if you have trouble downloading a label at home, they will gladly show you how to do it there. Tabitha and Ryan are so friendly, always a big smile! Great staff!!! it's a pleasure to go there. Bev Brown

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Small location diagonally across from the police station. Great service and efficientread more

I had such a pleasant experience at this post office. Much like the DMV people that work at a post…read moreoffice are typically eager to get you in and out and easily frustrated. I went in to get my boyfriends passport and that is a tedious task as is but they made it so much easier and took their time with us even though some things we had were wrong they quickly fixed our issues with diligence and eagerness to help. both employees were great and patient I never write reviews but I felt the need to compliment this service. Me and my boyfriend were both amazed by their patience!

Super cute store where you can pick up cards and small gifts too. I had to fax a document and it…read morewas about $4 cheaper than Staples so I go here from now on. Staff was very nice and helpful also.

Stopped there on my way to work today to mail my returns (9/22/20 1:50 pm) I was never so disgusted…read moreby the rudeness displayed by the older man behind the counter! Seems he needs a lesson on "how to talk to customers" His coworker took over and apologized for his rudeness. She was beyond embarrassed by his attitude. I for one will never use this center again!

My package was delivered to the wrong address. The recipient was kind enough to return to store. I…read morewent to store, and they told me- its back on the truck. Well, its been several days and no package. Sent them an email too that has been ignored. Totally useless customer service. I guess they can be bothered.

Dude wanted to charge $26. for a box and $5. to print a label. After feeling berated from an…read moreangry clerk for questioning the price, I packed my things and left. Probably a good idea to skip this location

Lady who helped me out was very helpful. Weighed my item for me, wrapped it, taped it up, and…read morehandled it with care. I was a bit skeptical at first going to an authorized retailer vs the real deal, but the great customer service has provided comfort in knowing that I can come back and expect reliable customer service.

I was treated with courtesy. I already had packed my contents. The lady at the front desk…read moreassisted me to fill out the FedEx form; (someone else would be giving customers an attitude, but not her). : ) Place is located at an accesible road, near 495 highway and route 16. Ample parking spaces too. I would definitely come here going forward.

I had a terrible experience at Staples in Bellingham. When I arrived, I needed to have thank you…read morecards printed for my clients. I met a friendly Asian woman in the print marketing service department who tried to assist me but was having difficulty with fitting my business logo onto the card. After about half an hour, I told her I needed to leave because I had a business appointment, and she understood my concerns. She called over an employee named Abby Damon to help her. Abby was very rude to her, responding with, "figure it out." At first, I thought Abby was just being typical of their culture, where employees sometimes playfully tease each other. However, when she continued to be rude whenever the woman asked for help, I realized something was seriously wrong. As the Asian woman went to the cutting machine to cut the cards, I followed to ensure they came out exactly as I wanted. I noticed that Abby was bullying her by her tone of voice, and she saw I was close enough to hear. Abby then told me to "go back off a little bit and wait," which I did. I told her that her tone was unacceptable because she was being rude to me at the customer service counter. The sad part is that, when I expressed my frustration and told her I didn't like her rude behavior towards me and the Asian woman asking for help, the Asian woman started to cry because she knew she was being bullied but was too scared to speak up. I had to comfort the Asian lady and let her know that her actions were okay, and I wasn't upset with her. I was more upset with Abby for how she treated both of us and for how she spoke to me as a client. I asked both of them to stop my transaction and politely asked Abby for her name. She told me flat out NO, and I explained that I was a Staples customer. It is my right to have the name of the employees that I interact with, and she refused to give it to me, and then I proceed and asked to speak to a supervisor and then the supervisor asked me what happened. I explained it to him and told him I was in a hurry. I need her name so I can write my complaint when I have time. He offered to sit down with me to discuss it further, and I told him I had an appointment I was about to miss. I don't have time to sit down with him, but I will write my review on social media, Yelp, Google, and Staples' website. This is why I'm here. I think it's very important because having an employee bully another employee is unacceptable to witness as a customer. I hope that my concern is being taken care of very serious and investigation is open in this matter.

Staples are pretty consistent and reliable. This is a good location. There is plenty of space so it…read moredoesn't feel crowded. Prices are good, and if you need help you can usually find someone to help out. The only drawback to this location is the limited parking, and hideous traffic pattern coupled with traffic jams out on 126 during busy times. It can easily take 10-15 minutes to escape from this plaza's lot using the weird traffic pattern you have to take. Unless you love spening a lot of time in traffic, this is an excellent place to avoid in Christmas season.

Don't live in town, but this is one of my preferred locations because everyone's very helpful and…read morefriendly!

I was just here yesterday sending out a package, and although it was a little slow getting through…read more(someone was using cash, buying stamp packs, and all kinds of small stuff), it wasn't a bad experience as others reported. I completed my stuff quickly and was on my way. Parking wasn't terrible either, i parked up the street a ways, but saw parking closer once i got close to the place. Overall wasn't a bad experience.

Good, old fashioned, and small-town post office vibes. Great service and always greeted with a…read moresmile and pleasant attitudes. Love my post office and all the good people working there!

Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

I should've believed the reviews. Rude is an understatement. Please don't waste your time here…read more 5 minutes of my life I can't get back. Terrible. For the record, I am 60 and this is the first time I've ever written a negative review.