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San Diego, CA

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The UPS Store

5.0 (4 reviews)
Closed • 9:00 am - 5:00 pm
Updated 1 month ago

Services - The UPS Store

Shipping centers

Document binding

Copymaking services

The UPS Store Photos

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(157 reviews)

Had a large, defective Amazon item that AMAZON wanted returned (an industrial cart with stripped…read morewheels after just 90 days of light use around home). Had the QR code, took it in, UPS worker said it needed to be broken down and boxed up (Amazon said it didn't because the pieces lock in place). UPS worker (a guy) said it could be wrapped up in a bag. My caregiver went and purchased furniture wrap and duct tape to return it. Took it back, they refused it "due to dimensions." "We don't take something that large wrapped up in a bag." This from the same individual who had said "Put it in a bag" just 40 minutes before. Called Amazon, they said the individual at this UPS Store should have accepted the return. Now Amazon has arranged to have the same item picked up at my home. I'm on a very limited budget and spent $23.88 to wrap it up as requested. Now get to wait for UPS to come get it from my home and I'm out almost $25. Never previously had a problem with this store. Always used them. But if the UPS Store person is not going to accept a package though Amazon explained how to return it and the very same person re-explained how to return it, and then would not accept the package as wrapped for return--as explained because they "don't accept anything those dimensions unless it's in a box" they should have called Amazon about it! They should have said from the very beginning, we won't accept this wrapped up in a plastic furniture bag. My caregiver said she'll never use this store again.

Service: Consistently provides accurate, helpful &…read morerespectful service with added patience to people with disabilities. Despite being extra busy with over nine+ customers, my transaction returning large Amazon Package was deftly handled. Quality: -Remains beyond reproach- use of limited space is organized, never appears crowded. Value: Although their services are invaluable feeling accomplished & relieved is priceless. Highly recommend this UPS Store & Staff

PostalAnnex

PostalAnnex

(137 reviews)

Needed copies made. Yelped places close to me. Completely…read moreforgot this location was here due to PTSD from being overoverOVERcharged for shipping a few years back, which ended my patronage. Read all the Yelp reviews. I was immediately discouraged due to the abysmally low star rating. ARGH. Guess I'll have to drive out of the area. But I was in a time crunch. Needed copies ASAP. So I bit the bullet. Hoped for the best. PRAYED for it, tbh. Lo and behold: I walk in & was immediately greeted by a friendly employee ready to help. My copies were made quickly. Service with a smile. I mentioned how I'd stopped patronizing the location due to piss poor service received previously. The employees apologized, informing me that was the previous owner & how they were committed to turning the shop's reputation around. Judging by the service I received, they did JUST that. If ever I need any of the services they provide, like Schwarzenegger once said: I'll Be BOCK.

8:20 26 I went into this business to have a form faxed so as I called the company where I was…read moresending the fax to they said they received the fax but it was crumbled on their end so I call Postal Annex in Lemon Grove spoke with the older gentleman and I was explaining to him what had happened and he wouldn't hear anything I was saying all I asked for was a refund and I would show him the form that was crumbled very rude their prices is off the Richter I would never go back there again the person that received the facts forward me a copy in the form there's no way you're able to sign it at the dotted line so on and so forth so I'm good bad customer service

The UPS Store - shipping_centers - Updated October 2026

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