Very fast real estate license fingerprinting and friendly knowledgeable staff made my experience 5…read morestar

The employee who helped me was super friendly - and he came out to help me when the owner was deep…read morein conversation with the customers ahead of me and I was waiting for a while. I wouldn't necessarily recommend getting passport photos here, though - they're more expensive than FedEx and AAA & mine didn't come out so great (they seemed ok on the screen but when I got home we decided they looked like a mugshot, overexposed and with my face distorted - I went elsewhere the next day and they looked much more natural). Parking is easy enough if you want to mail something and the post office is closed.

I'm was able to get a last second booklet printed and coil binded in a pinch today and I am SO…read moreplease with how it came out! I called ahead to make sure they had time for the project today and they said "yes, just order online first and call back so we can prioritize it." I ordered it online and picked it up within two hours. Obviously if they're super busy this isn't an option, but they're enthusiasm and willingness to help me out today as so refreshing. I will be back to this location!

Not a bad place to get passport photos. Came in on a Sunday - there were some customers doing…read moreself-serve copies & no customers ahead of me at the counter. But only one employee was working (the other must have been on break because he came out later) - and he was on the phone with a customer for a good 15 minutes, without even looking up at me. I was determined to stay because I knew I was next (and would he really stay on the phone for 30 minutes?) - & because I'd gotten really bad passport photos done at the local Postal Annex - and UPS & AAA are closed on Sunday and I wanted to get this DONE (AAA had a really long line on Sat. & I knew it could be long if I tried again next week). Also my friend told me she got passport photos here and they came out well. So sure enough when the employee was done on the phone (wearied by the annoying customer who was doing way more of the talking), he did my passport photos quickly and they came out great. $16 is more than AAA charges, but less than Postal Annex and they came out beautifully. So 5 stars for my photos, 3.5 stars for the value, 1 star for the customer who kept the lone employee on the phone for 15 mins, and then you decide what I should give the employee who took great photos but didn't say hi once while I was the only one in line and waiting LOL.

Good UPS Store location. It does get busy at times but just avoid coming here when everyone else…read moredoes (weekends and immediately after work). There's a self service kiosk for Amazon returns to skip the line... The employees are pretty busy but always helpful...

My favorite UPS location not only because of their convenient location but because the staff is…read morealways fast, helpful, and kind. I appreciate their help always

Convenient location, plenty of parking, and I love that it is inside a Hallmark (I love Hallmark!)…read more I rly wish that they had a self-service machine because the lines can get long (like any post office). I'd go here much more often if they had a machine! I will say the staff is not friendly or nice lol. I've seen them have zerooooo patience with some people, and it rly bothered me when they had so little patience and we're not helpful at all with someone who clearly was not a native English speaker.

If I could give zero stars, I would the woman in the back of the store working the counter at USPS…read morewas the most unhelpful rude person. She did not help me or answer any of my questions and was snarking at me. Worst customer service and should not be working that job if she doesn't want to answer questions.

I rented a van over the weekend and they gave me the wrong key. What a waste of an hour.read more

I had the worst customer experience here of my life today. I never write reviews but felt that it…read morewas warranted here. My recommendation is if you have Fedex returns don't go here. I am used to the UPS store where they are so nice and friendly and tape the box up and send you on your way. The complete opposite here. I walked in the store with my returns and there was no one else in the store. Empty. No greeting or anything. When I walked to the counter I could already tell the man was annoyed by his body language. He didn't even say "how can I help you?" Mind you, the store is empty. I said "Hi I need to return some packages." He looked super annoyed and said do you expect me to tape this for you? He said I will do it this one time. I said, "Oh I don't know that you don't do that here - I can take it somewhere else. He started SCREAMING at me ... SCREAMING ...."What do expect me to work for free? To waste my time and money taping your boxes?" I was like umm no I said I would take them somewhere else - you are saying that - not me - I said no thank you - I can tell you are really annoyed I will gladly take them somewhere else. It was shocking actually - the screaming. And I took my boxes somewhere else. I went straight to the FedEx on Del Mar Heights and had the opposite experience - they were so lovely and helpful - taped them with a smile and gave me my receipt. I told him my experience and he told me it's because the postal annex is a third party - but he was surprised because he said they get a stipend from FedEx for taking their packages. Maybe he was having a bad day - but his customers don't deserve the brunt of his anger. My advice if you have FedEx drop offs go to Del Mar Heights

I had a USPS return with a pre-generated packing slip/QR code that I just needed to drop off. This…read moreshould have been free but they insisted that they charge $5 for this, and only accepted cash, otherwise it would be a $10 minimum card payment. This seems pretty shady- why bother? Just go to the post office

I had a package to ship and stopped here because it is located conveniently to the Del Mar AAA…read moreoffice. After waiting some time for service, I left and took my package elsewhere.

Asked to print a small booklet, very good and fast. Cheaper than many other options as well. Did…read morenotice some yellow marks on the bottom of each page, but barely noticeable.

Easy and efficient. I had an Amazon return and I was in the area. Really nice neighborhood…read more Friendly and professional staff and even the customers were nice. Shopping mall is easy to enter and exit. I had zero issues with my return process from the time I dropped it off to receiving my refund. Easy peezy lemon squeezy. Employees were helpful and really pleasant. Recommended! Definitely worth it!

I regularly have very high value audiophile electronics boxed and crated thru the San Diego…read morelocation. The store manager is also the lead "knowledge worker" that does all the custom work -- Joe. His ability to quickly and expertly make custom packaging is without equal in my experience. Moreover, his packaging has survived global shipping because he is so careful and competent. Todays shipment was a 130 pound subwoofer. Protecting the dynamic driver required making an inner sleeve to exactly fit the curved contours. A hot glue gun was used to bind high density materials to the required dimensions. See the pictures to understand the excellence.

They have everything you could need. Or, they will make it! Friendly service. Can ship all…read morecarriers I.e., FedEx, UPS,USPS

Zero stars. I waited 45 minutes in line, while there was only one clerk working. She was helping…read moreone customer put stickers on a huge stack of letters for over THIRTY minutes. This customer could have stepped to the side and done this while she continued to help others. When a customer in front of her politely asked when the other clerk would be back, mentioning he was just curious and didn't mind waiting, she said rudely, "you know there's other offices in this city you can go to instead". When it was my turn, she refused to let me buy insurance for my package that needed to be insured, and would not explain to me why I couldn't. She was rude and unprofessional to me and several others I witnessed in this 45 minutes. I'd rather go to the DMV than this post office. Train your employees on professionalism.

The best part of this location is seeing the beach. The wait is always long and their Saturday…read morehours are so limited. The 1 lady helping at the counter is nice. They have started refusing packages being delivered from some carriers like UPS, DHL, etc. When I asked why, they said that it's because postage has not been paid to USPS to have the package delivered to my PO Box. Meaning, they won't deliver it from the dock to the PO Boxes (literally 20 steps away).

Great service, kind and helpful staff! I'm in and out of there in minutes. They package it up for…read moreyou and your off. Easy parking right in front of their store front.

This place is so convenient. They do Amazon returns, happy returns, spectrum/at&t plus notary and…read morefinger printing. I appreciate the service the staff gives even when its a little hectic in there. I always come to ship here because they are fair and always look out for the best rate. Jon, Jeff and Luisa make an excellent team! Thank you for all your help.