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The UPS Store

3.1 (85 reviews)
Closed 8:00 am - 7:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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Reviews With Photos

They are suppose to transfer to another location if they are unable to fulfill. When I asked them too she said "we don't do that "
Ashley J.

I used the online services to send a file to be printed and to be picked up next day as it promises. I paid for it and submitted. I showed up in the morning and the girl at the desk said "oh sorry we are out of ink go online and cancel your order and resend it another store" I asked if it was possible for them to send it to another store and they said "no we can't sorry " and then talked over me to the next customer. I went on the website and in my account to cancel and request a refund and then upload and pay again to another store... there is no option to cancel or refund. It clearly says "order processed store approved and accepted" I'm so amazed at the lack of customer service and respect. If you're out of ink, as a PRINTING shop, maybe have some in stock or have the decency to email me letting me know that the order cannot be processed instead of it saying it was processed and possibly go is that further and find a solution for me instead of telling me to cancel and redo it when clearly, there's no option to even do so. I had my one year old with me or I would have had words but that honestly would not have gotten me anywhere seeing as his their only respond was "I don't know" to everything. And there's also this in there disclaimer ... see pics below

Thieves. I had an incident I had previously placed a review for. I contacted the store owner, and was pretty much lied to by the store owner and management team. Through email they led me to believe that they would issue a refund but they never did and ghosted me. I've attached the ongoing email thread, for other customers to beware, the store obviously is not customer friendly, but money hungry.

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Photo of D C.
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5 years ago

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5 years ago

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6 years ago

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5 years ago

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4 years ago

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Photo of Tiffany S.
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14 years ago

Helpful 6
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7 years ago

Fast, friendly service. Easy parking. Nice shopping area. Cecelia was exceptionally nice!

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5 years ago

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5 years ago

I've been in here several times and I'm new in the area; great service, great covid protocol, very helpful and friendly.

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8 years ago

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6 years ago

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6 years ago

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12 years ago

Helpful 2
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8 years ago

Helpful 2
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8 years ago

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8 years ago

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6 years ago

Helpful 1
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6 years ago

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Photo of Rick R.
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8 years ago

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6 years ago

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4 years ago

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9 years ago

Helpful 3
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7 years ago

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9 years ago

Helpful 2
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9 years ago

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Photo of Jaime J.
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9 years ago

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13 years ago

Helpful 4
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7 years ago

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Photo of Mark M.
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9 years ago

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12 years ago

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11 years ago

Helpful 2
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Photo of Dyne S.
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9 years ago

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13 years ago

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Photo of S C.
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8 years ago

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10 years ago

Great service all the time! I come in here regularly and everyone is so helpful. Straight forward and to the point

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11 years ago

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Photo of Coco C.
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11 years ago

They do and know it all! Been lovin this place for 3 years. They NEVER disappoint. Use them for all our shipping and receiving. Thank you

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11 years ago

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11 years ago

I have been a loyal customer for over a year and have dropped off over 800 packages at this location, earning the owner $

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10 years ago

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Page 2 of 3

Ask the Community - The UPS Store

Review Highlights - The UPS Store

She was very knowlegeable of the couriers, not just UPS, and she managed to help me out with ease.

Mentioned in 2 reviews

Read more highlights

The UPS Store

The UPS Store

(79 reviews)

Holy snail where to begin…read more....... Ok, if you want expensive, slow, overpriced shipping this is your place. Today I paid the idiot tax and I'm not proud of it. Issue number one: I was charged $5 for a box. It wasn't a great big, honking, box but a 3in by 3in by 3in box (about the size of your hand). Apparently it was special cardboard Issue number two: I had a package that was less than a pound, .74 to be exact and they charged me $30. Now, I know what you're thinking "he's shipping this to China". Nope, I was shipping it one state over. So thirty dollars to ship a package of less than a pound one state. Spectacularly expansive. UPS made all their profit on my back today. Last issue the actual service: now you'd think that a platinum box price and expensive would equal overnight shipping or some extra dope new technology in delivering packages......... you'd be wrong. Not only was this package expensive to ship the material expensive to buy but the service is guaranteed to be slow. Try a week to move this package ONE STATE. SICK. SO TODAY I PAID THE IDIOT TAX SO YOU DON'T HAVE TO. Learn your lesson from me and skip this store unless you absolutely have to go here or you like being robbed. Cause here at this UPS store the good ole cali special is in full effect........ maximum price, no value, and minimum effort.

Great service again by this place. I've been coming here for years. I've seen quite a few folks…read moremove on. Always have great service here, very friendly. I get help with my packages as needed. Nice to know my packages won't get stolen off my porch which I find very valuable.

Staples

Staples

(87 reviews)

Ordered wrapping paper on December 3rd, got a call same day that they couldn't process my order,…read morethat it needed to be sent to a warehouse, and that I would be notified when it was ready for pickup... Kept checking the order status and the status never changed from "order placed." Got an email not long after that stating that my order was delayed and wouldn't be ready until after Christmas. I decided to be patient and wait. January 4th I reach out to customer service because the order status never changed. They said it was still being worked on and I would be notified when it was ready. Irritating, but ok. Kept checking the order status and nothing changed. Today, 2/5/26, got an email saying I picked up my order. Called the store to tell them I did not pick up the order and they said that my order had been ready since before Christmas and because it sat there for 2 months THEY THREW IT AWAY!!!! They told me that I should have not contacted customer service and should have called the store. How would I know that??? I told them that I still wanted my order and they said they would remake it and it would be ready after 4pm. Went after work to pick it up and the guy at the checkout counter was the rudest man! No eye contact, condescending tone, and not very nice to the guy he was training. Just all around a horrible experience. So disappointed that I was told I would get an email when my order was ready... never got an email. I just don't understand why the store never reached out to me. They acknowledged that there was system error but still placed the blame on me for calling customer service instead of them as if I know how their system works. Then to be treated bad in person when I went to pick up the order... I will never shop at Staples again.

The picture speaks for itself. Honestly just get rid of the trash bin. The staff is pretty nice I…read moreusually do the self printing service. I hate their long exit lol literally detest having to walk all the way around especially when I don't need to buy anything at the register. Prices are good and they do have a reward system so that helps. If you make an account.

The UPS Store - shipping_centers - Updated May 2026

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