The staff here is the best…read more They go the extra step to insure you get the best shipping for your money, with the missing element in most stores; the human touch. Liz, Royce, and the whole operation is just a pleasure to work with.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

Around the corner from the house. Nice staff and fast service. Dropped off my Amazon .Thanks guysread more

I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

Just left right now 9/19/26 , 12:12 pm and the employee was the nicest person I've come across…read more I've only been to this location twice and she's been perfect and made my day with her kindness both times.

These ladies are super sweet and helpful! They also do a great job on print jobs. I had some…read moreflyers printed up for work and they came out amazing

Employees were friendly and helpful....from the person who answered the phone when I called to ask…read morequestions to the person who helped me make colored copies. I also observed the same behavior when they helped other customers. Kudos to them. I'm willing to driving a bit further for great service.

Very efficient & friendly. Found a shipping container the right size in under 30 seconds,…read moredetermined which shipping method & got the label printed in no time. I paid & was out the door without feeling rushed, and my package is on it's way. Excellent service, reasonable price. Makes me wish I had something else to ship.

Amazon drop off. They are quick and make life so much easier when returning items. The staff can…read moremultitask and are very friendly and professional.

I would like to provide feedback to your store located in Manteca on Main Street. I was told twice…read moreby a specific employee ( possibly manager) that she would not release my package unless the ID matched the package. I went in at different times using my official ID and was released packages before by other employees without a problem. My ID still has my maiden name and correct address on my packages. In addition, I did not specially ask for my packages to get delivered the UPS point but was somehow automatic in the system. I did try multiple times to have the employees look into it for me to get it corrected with no solution but to call the 1 (800) 742-5877 customer service number. I did call the 1 (800) 742-5877 number as well with very poor solution to my problem of my packages not getting to my house. I would like you all to consider as a company the compassion of women changing their names after getting married takes some time through drivers license and social security. That other forms of legal proof should be considered. I was not given that option of other forms of ID to consider that can be helpful for accepting packages. This location provides notary services so they should at least be trained and familiar with different forms of ID for proof. This location does not provide good quality service and I really hope to never have to go back to this location.

Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

Excellent packing service, and the package arrived in post falls idaho. It did Coste almost 60.00…read moreto ship though. A bit more than expected Vannessa hanlon

Katherine is such a delete to work with! She has helped me with notary, and makes sure I have…read moreeverything correct before it is sent! I think she needs a raise!!! The owner and the rest of the staff are also wonderful to work with Our family has been going to this location since the day they were opened and are so happy they are so close by. We buy a lot of Amazon products and it is easy for returns!

Excellent customer service. Fast and courteous . Super friendly. Highly recommend using this at…read moreyour one stop postal store

5 stars! I came in to have a large batch of flyers printed for my business, FC Valley Tree Care,…read moreand the owner really went out of her way to help me. She's a Manteca local and took the time to compare pricing with Staples, Office Depot, and other printing options to see what she could realistically do for me. What impressed me most was how much she was handling at once. While helping me with my printing order, she was also taking care of other customers coming in with packages, boxes, shipping, and purchases, and she kept everything moving. You can tell she's a hardworking small-business owner who knows how to multitask. We even went back and forth on pricing. Obviously, a business can only discount so much and still make money, but she genuinely tried to work with me and get me the best deal she could instead of just giving me a price and sending me on my way. She was thorough, compared options, made calls, and explained everything. What I especially respect is that her business seems to be built heavily through word of mouth. Coming from another local business that also values referrals, I appreciate that a lot. When customers recommend you because of the work and service you provided, you have to keep earning that reputation every single time. It shows that she's willing to put in the work and let her customers' experiences speak for the business. As another local business owner, I respect that. She understands what it's like to run a business, make a profit, take care of customers, and still try to help the little guy and other local businesses when she can. The shop is a little tucked away, but once you find it, it's definitely worth stopping in and comparing their pricing with the bigger office and printing stores. Great service, hardworking owner, and I genuinely appreciated the effort she put into helping me with my order. From one word-of-mouth business to another, respect. I'll definitely keep Pak Mail in mind for future printing and shipping needs.

Amazing customer service! Had a small area for my son to play while I had paper notary done. Such…read morefriendly service!

I went to this shop and wanted a few shirts completed with my design but they had to redesign my…read morepicture I brought so it can be printed on the shirts. The front desk lady was Super helpful and professional. However; when the designer personnel completed his quote on my Small elementry job, he quoted several hours in labor ($100 an hour) to complete (approximately $700) and would be over a week to finish. That quote eluded to "yeah we don't want your business." In short, I went to a place in Tracy and they completed this redesign in under 30 minutes and had them on my shirts in one day. $40 a shirt!!! For my experience on a service aspect, they get a 1 star rating unfortunately. Here's a before design and after design printed on my shirt.......

This place is the best!!! So local and so professional! I would recommend this place to anyone who…read morewants great service.