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Phoenix, AZ

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The UPS Store

3.5 (72 reviews)
Closed • 7:30 am - 6:30 pm
Updated 2 months ago

Services - The UPS Store

Shipping centers

Copymaking services

The UPS Store Photos

Recommended Reviews - The UPS Store

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Horrible pricing
Huck T.

Stopped in for a quick two page print. These crooks charge a $2.50 set up fee on top of the 25¢ per page fee. What did you need to set up?! You hit print on an email attachment! At least now I know to take my business elsewhere.

My nike shoes
Chris I.

My son is leaving GCU and coming back home to California so we needed to ship a few items back since we were going to fly home instead of driving. Based on the yelp reviews, I decided to go this UPS store to ship a 40" flat screen tv along with a couple of pairs of shoes. The line was long when I got there at 530pm on 12/15/22 with only one person working the register but after about five minutes, two more employees came out from the back and then the line of 6 customers in front of me went quick! When it was my turn in line, I was greeted by Ruby, who greeted me with a smile. She was super helpful in explaining to me my options on shipping a large item like a TV and a walked me through the entire process. She told me that she would take extra care of the TV and offered me insurance which I added on the purchase of the shipping. I found Ruby to be extremely knowledgeable but more importantly, super customer friendly. She made my visit to the UPS store. Very pleasurable. I highly recommend this UPS store for anyone's shipping needs.

This is deviated by about 10-15%.
A. Z.

I've been going here for years b/c it is convenient to my home and grocery store. It's a good place for small copy jobs & mailing services, which typically are over priced. But I'm done for large projects. Every time I pay for a large copying service something goes wrong and, typically, they give me a large discount. Today, I needed a 90-page scan-to-email copy in COLOR. Not only was it not in color, the pages were slanted. A few were so slanted that text was off frame, field, and page--however you want to describe it. I can't post those examples here because it contains personal information. Even with the discount, I paid a lot for this service today, and crooked copies in b/w ink were sent to a law firm that I had told the documents would have yellow highlights and blue ink for annotation. This is absurd.

Sign on McDowell UPS door saying employees are wearing masks to protect customers and asking customers to wear masks

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13 years ago

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15 years ago

Great spot. Friendly service. My spot to go to when I need to send something.

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14 years ago

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Photo of Rubi M.
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10 years ago

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Local

Helpful 1
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6 years ago

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8 years ago

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9 years ago

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11 years ago

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8 years ago

Always friendly, quick and efficient service. It's much faster than the post office.

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Local

Absolutely Jenny. Thank you for your business.

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9 years ago

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9 years ago

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11 years ago

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8 years ago

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9 years ago

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Local

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8 years ago

These guys are super fast and on top of their game. UPS would be proud of this store....

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13 years ago

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12 years ago

Don't bother to go to this location. Their notary isn't on premise regularly and it'll be a waste of a trip. Terrible service model.

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11 years ago

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Local

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11 years ago

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10 years ago

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11 years ago

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8 years ago

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12 years ago

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12 years ago

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11 years ago

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14 years ago

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13 years ago

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10 years ago

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10 years ago

This is the best UPS store in town. They always take care of the packages I drop off. Very helpful!

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Local

Thank You very much for your business Deya. We are trying our best.

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13 years ago

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11 years ago

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14 years ago

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Page 2 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“She was super helpful in explaining to me my options on shipping a large item like a TV and a walked me through the entire process.”

Mentioned in 3 reviews

Read more highlights

Biltmore Mailboxes Plus - We love our customers and offer lottery sales too.

Biltmore Mailboxes Plus

(13 reviews)

Biltmore Area

Great service and friendly people affordable prices for…read moremailboxes Full range of shipping options

If I could give zero stars I would…read more From the very beginning there was incompetence, and or poor training, leading to unprofessional and unacceptable handling of my account and mail. I tried to use the online notary several times to get the account authorized in the beginning, and each time I waited a long time, and no one ever became available. I then went and got the paperwork notarized in person and submitted it. It was only supposed to take 2 to 3 business days for acceptance. After I believe five days, I finally messaged to find out what the delay was and my account was approved the next day. A piece of mail, a significant check, arrived at Anytime Mailbox and I requested that it be held so I could pick it up. I then received a message saying that they had already mailed it by accident and tagged it with "my bad" instead of "I'm sorry". Very unprofessional. Photo attached. That item became lost in the mail, and I had to request a new check be sent, and I've only just received that new check from the original company after over two months from when I should have received it. While, I can't hold Anytime responsible for the Postal Service losing mail. My guess is that it was probably miss-handled in someway since all of my experiences with the company have been unprofessional and incompetent. I then got another piece of mail, another check at Anytime and requested several times that it be deposited. I even called into the location and spoke to someone and requested it be deposited. I was told that they had sent me a message, but I never received any kind of message, and there was no place to find messages on my dashboard within my account. At least not that I could find. I then asked that it be sent in the mail. I made this request with great apprehension since they had lost my previous one, but I felt like I had no choice since they were not following through on depositing the check as I requested, again several times. Even though part of the service The advertise is that they will deposit checks. That's why I signed up with them. They finally sent the check after several several weeks of practically having to beg them to take action. I finally closed the account due to the unprofessionalism, and/or lack of training and/or incompetence.

Ez2prints - Our new Mesa location

Ez2prints

(14 reviews)

I truly wanted to leave a positive review for this shop, but my experience has been extremely…read moredisappointing from beginning to end. I was originally told they would create a free sample shirt for me within two days. Instead, it took over a week. Even with the delay, the sample shirt turned out nice, so I decided to place a bulk order worth over $400. I was told I would receive my shirts within one to three business days, but I ended up waiting eighteen days while dealing with repeated mistakes and miscommunication. During this time, I made multiple trips to the store because the promised timeframe had already passed, and I assumed my order would be ready. Each time, it was not. After all the inconvenience, I expected some form of compensation, whether a refund, a discount, or at least acknowledgment of the delays and the unnecessary back and forth. Instead, I found myself having to repeatedly hound them just to get them to address the issues and attempt to make things right. One of my designs was printed on the wrong shirts, and instead of taking responsibility, they tried to place the blame on me even though my designs were clearly planned and communicated ahead of time. The kids shirt I ordered also had a logo that was not fully pressed, with the edges visibly lifting off the fabric. This entire process has been a headache. If you want your shirts done correctly and within the timeframe you are promised, I strongly recommend going somewhere else.

So easy , everyone is so friendly and definitely is beating everyone else in pricing!read more

The UPS Store - shipping_centers - Updated October 2026

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