Twice I had a story with sending valuable mail. The first time I came with a check and explained…read morethat I needed to send it with a guarantee of receipt, as a result, the check came only a month later. The next time I decided to send valuable disc and asked which service guarantees fast and 100% delivery. They advised me UPS. I sent, but my parcel was lost. Several times I came to Parsel Plus. but Raj assured me that now UPS does not scan parcels and showed me someone's negative feedback on Google, that the parcels are not scanned, and they can be lost. The tracking showed that the parcel was still in the post office. As a result, the parcel arrived a week later after paying for 2-day delivery. Today I came to the post office again, but Raj refused to serve me in the presence of other customers, because I "did not believe in his words that the parcel was sent on time." Very unprofessional. Rude.

I decided to take the time out of my day to leave this realistic review for someone else future…read moreuse. The male at the front counter (didn't get his name but doesn't matter) continued to cut me off while I tried my best to get my business need out. After that happened a few times, I decided I'd rather spend my money elsewhere, because I refuse to support such crass behavior. Now, when I tried to explain why I'm leaving, he still continued with cutting me off. The difference between customer service and customer experience will make or break business. If you don't care about being treated respectfully, then use this facility. If professionalism and respect matter, move on down the road.

Always a quick and smooth interaction with the staff at The Shipping Post! Bree is a ray of…read moresunshine with excellent knowledge that helps me choose the best shipping method for my needs! Thanks for always making my drop off and shipping needs so easy and quick!

Julie was so sweet and kind! Amazing help mailing my package. The service was so quick and…read moreefficient definitely recommend mailing stuff here.

I use this location frequently and everyone is always so helpful. Also, I am always greeted with a…read moresmile.

Incredibly unprofessional and terrible service. Went to get a document notarized and smug clerk…read morerefused service stating there are two of us here and we are both notaries but it is after 5pm and we won't notarize anything because it takes us away from the counter. Only one other customer in store. A notary takes an oath to serve. This store is clearly poorly managed and gives UPS a terrible reputation. Do not go here.

Since November 2023 with the New Owners customer service is getting so much better, the Ladies…read morethere are rockstars!!

I've used Pak Mail several times in the past, and the customer service has always been great…read more However, my most recent experience was disappointing. I dropped off a package on Friday and was told it would be handed off to USPS on Monday, but as of Thursday evening, it still hasn't been shipped. This delay is especially concerning because the package contains an expensive perfume, and the situation is now reflecting poorly on my business. I've always had positive experiences before, so this was unexpected and frustrating. I hope they can improve communication and ensure timely handling of shipments moving forward. As of right now I'm considering the package stolen.

A little slow on service but they are always busy. Still need to come to get all the services they…read moreoffer

Showed up at 6:59, the hours said they are open til 7. I literally just had to drop off a Nuuly…read morebag. This employee, a young man, already had doors locked, gates inside down and everything. I'm assuming he started closing WAY before 7. He was a young man with a backwards hat on. Tuesday June 3rd at 6:59pm. So unprofessional and lazy.

Average customer service - the young man at the front counter seems uninterested in making you feel…read morewelcome. But, most recently I walked in to drop off a birthday card/letter for USPS and the lady working behind the counter that day took it from me and said she would drop it in the box. Oddly, the card NEVER made it to its destination. More than likely, I will never drop off anything there again.

Greta service and a clean store. Easy parking. And a lovely owner operated store. I was so happy to…read morefind this location so I could return my cable boxes. I was pleasantly surprised by it's perfection.

On 8/30/21 at approximately 1330 hours, I came to this location because it was conveniently located…read moreto me. I needed to send out a small titanium bleeder screw that I sold but the customer didn't want me to mail it out with a normal envelope. So I came here to buy a padded envelope to mail out. I came in and was greeted by a middle Eastern male employee. I handed him the padded envelope and told him I needed to mail it out to CA. He then tells me it will cost $15!! And that this is the flat rate. I was like wtf. I knew this was definitely not the cheapest option as the employee never offered me any other options. I then stated can I just do Usps first class and mail it out. The total then became around $4 which is a lot more reasonable for a screw worth around $20. It didn't seem like this employee had the customer's best interest as most places will offer me different shipping options. If I did but have any previous experience in shipping items out, I would of paid for the $15 shipping fee. I highly don't recommend anybody coming here unless you want to be ripped off. But if you do decide to come here, make sure you know your own shipping options first before you speak to the employee. I attached a copy of the receipt to prove I was an actual customer here. Update: I think it's super funny of the reply by a "professional" business owner. Everything you said is untrue but I wouldn't stoop to your level. But your reply on a public Yelp page lets all the customers know how you treat customers and how "professional," you are. It makes you look even worse. :) Have a great day!

Just stopped in to get a fax from our antiquated Federal govt. these guys are great. by the way who…read moreuses FAXES any more. we have a 245 year old president and the same form of communication. sorry for rambling. if you need anything from shipping to po boxes printing etc. this is the place. staff is very helpful and cheerful.

This is a great UPS store! The people who work here are always very friendly and reliable. I…read moredon't mind coming here. Compared to the post office, which is a nightmare, it is actually not a chore hardly at all to stop into the UPS store and drop something off. The emoyees here are so awesome! Thank you for everything that you do!!!

Closes like clockwork at 6:50 everyday. Should change time on door to 6:50. Rude horrible customer…read moreservice. Have to fight to bring them your money. Save time and headache and go literally anywhere else

Geize was attentive, knowledgeable, and friendly while helping me set up my P.O. Box. Excellent…read morecustomer service and a very welcoming experience.

We love this UPS location! Super nice, helpful staff! So glad to have them close, for regular mail…read morepick up and Amazon returns.