It's 10:26 a.m. 1/22 and I have called 4 times and no answer!! By the sounds of the other reviews…read moreI don't think I want to do business at this location, very sad. Management NEEDS to do something about their employees. I will go somewhere else!

Worst ups store ever. Amazon is telling me to take 3 boxes…read moreto ups store. but at store (after spending 10 min to find parking) store manager told me to go home adn package in one large box. Went to different ups store and they took this. Do not use this haynes bridge store in alpharetta ever. Rude non helpful customer service.

This FedEx location is the best! Yvonne provides amazing customer service, attention to detail,…read moretimely communication and service with a smile! I came here last week for my first time and returned yesterday with another order both experiences for top-notch. Even during very busy hours the service was kind and friendly. Highly recommend speaking with Yvonne for all your printing needs!

This FedEx Print & Ship Center has completely lost my business. An older female employee was…read moreshockingly rude, aggressive, and unprofessional. I had the code already and ready to be printed. She literally taunted me and told me to leave within the next two minutes, as if I was an inconvenience rather than a paying customer. The tone and behavior felt hostile and discriminatory. FedEx used to be my go-to place for printing, but this interaction was beyond disrespectful. To make it worse, she never disclosed that there would be an additional $2.50 surcharge for employee-assisted printing. I only found out after the fact. That's not transparency--that's misleading customers. There was zero courtesy, zero professionalism, and zero accountability. If this is the kind of customer service FedEx tolerates, then they've seriously fallen off. I would strongly recommend going elsewhere unless you enjoy being rushed, talked down to, and hit with surprise charges. FedEx management needs to seriously retrain staff--or replace them.

Twice I had a story with sending valuable mail. The first time I came with a check and explained…read morethat I needed to send it with a guarantee of receipt, as a result, the check came only a month later. The next time I decided to send valuable disc and asked which service guarantees fast and 100% delivery. They advised me UPS. I sent, but my parcel was lost. Several times I came to Parsel Plus. but Raj assured me that now UPS does not scan parcels and showed me someone's negative feedback on Google, that the parcels are not scanned, and they can be lost. The tracking showed that the parcel was still in the post office. As a result, the parcel arrived a week later after paying for 2-day delivery. Today I came to the post office again, but Raj refused to serve me in the presence of other customers, because I "did not believe in his words that the parcel was sent on time." Very unprofessional. Rude.

I decided to take the time out of my day to leave this realistic review for someone else future…read moreuse. The male at the front counter (didn't get his name but doesn't matter) continued to cut me off while I tried my best to get my business need out. After that happened a few times, I decided I'd rather spend my money elsewhere, because I refuse to support such crass behavior. Now, when I tried to explain why I'm leaving, he still continued with cutting me off. The difference between customer service and customer experience will make or break business. If you don't care about being treated respectfully, then use this facility. If professionalism and respect matter, move on down the road.

A little slow on service but they are always busy. Still need to come to get all the services they…read moreoffer

Showed up at 6:59, the hours said they are open til 7. I literally just had to drop off a Nuuly…read morebag. This employee, a young man, already had doors locked, gates inside down and everything. I'm assuming he started closing WAY before 7. He was a young man with a backwards hat on. Tuesday June 3rd at 6:59pm. So unprofessional and lazy.

So completely unreliable. We pay extra to have a package delivered by a certain time. It's not…read moredelivered on time. They won't tell you anything. They don't know where their packages are. You should never pay extra for a specific delivery time because they do not guarantee it. All they say is file a claim and try to get your money refunded.

We had a package delivered today that was dumped in a wet puddle at the garage door. We have a…read morecovered front porch maybe 3 steps away. This is the second time this has happened. As previous reviewers have stated, UPS always puts our packages on this very accessible front porch. If it were up to me, I would never have FedEx deliver anything. It's just that the shipper uses them. I will let the business from which I ordered the item know that the delivery service they use in Alpharetta is unsatisfactory.

I need to return a double purchase from Amazon…read more Usually the place I return things at is Whole Foods, but this time it only gave me UPS stores as an option. I really didn't even know this location as here! It is in the sane shopping area as Kroger. Once I filled out the info on Amazon it kicked me a QR code and then I went to the store. I walked in, there was a small line due to the time if year, but it only took a sec. I handed them my package, they scanned the code l, and I was done! The place was clean, staffed, accessible, and easy! And it was closer then the Whole Foods location.

They don't open at the time they're supposed to. Came by at 9:15 on a Monday morning and they were…read moreclosed even though they're supposed to open at 8:30. I've had some ok service over the years, but it's useless if they aren't open during posted hours.

As a customer, I wouldn't recommend this location. Very poor customer service. No sense of…read moreprofessionalism.

weird fedex, lady was hounding me over what i am shipping. i get it they need to ask if its fragile…read moreor explosives or whatever for safety but dont think they r able to demand what i am shipping if i told her that its nothing against their policy. could be wrong but lady was rude. guess i know who to blame if my package does missing lol

This is a great location, always helpful and nice employees. I've used them to mail items,…read morenotarize papers, fax and my Amazon returns. Always helpful.

Have had a box there since 2021. Great service. Current owner and some of his family members that…read morealso work there, are super pleasant and helpful. Renewed my mailbox today with ease.

I have been receiving mail at this location since 2013... Jay & wife have been nothing but…read moreexceptional, they are the most kindest, warm heart, professional people you could ever know.. They always ensure your needs are met. I strongly recommend this UPS Store to anyone... you will never find two kinder people.. JuzMe India

Jay and his wife provide excellent service at a fair price. Great locally owned business!read more

I took an Amazon return here on 12/22/25, and the clerk said the bin was full, so they called the…read moremanager to ask how to proceed. They gave me the receipt but kept getting an error trying to scan the item in the bin. The manager told me to leave with my receipt. Even though I have shown the receipt to Amazon twice (on 1/5/25 and 3/15/25), I still have not received the $216 credit from Amazon. No one at Staples or Amazon can help me -- terrible customer service!!!

WALK IN TSA PRE, Definitely make appointment! But got lucky…read moreand got squeezed in nicely