The staff here was highly knowledgeable and very easy to work with. They helped me get some…read moredocuments sent out and saved me a bunch of time! Highly recommend!

This place is excellent. I came in to mail a suitcase, and they got really clever about making a…read morebox to accommodate the suitcase. While they had larger boxes, they explained I would've been charged more for shipping. Truly going above and beyond to help me as a customer and save me money. 10/10 great service and kind people.

I had a last-minute (same day) print job returned quite quickly with fantastic service. It was a…read morejob with full bleed, full color and spiral bound. I only put it in around 7pm and I got it at 9:30. It was expensive, but honestly it looked GREAT and I was not expecting this high of quality from a FedEx location. Second experience not as good - I went in to scan some large-format, 16x20 photographic prints (one of a kind black and white photographs, scanned in color to catch details) and was shown by an employee how to use their large scanning machine. I should have guessed it wouldn't be sufficient because it went through so quickly (auto-feed), but I did it and paid over $70 to scan my six images. There was no option to preview other than the thumbnail size. When I got home and checked the files, they were HORRIBLE - so washed out, there were large areas that had come out completely white, and so very much of the detail was missing. I sent in an email about it and was told I could get them re-done or get a refund. I was in the process of moving across states and had already packed the prints, so I was hoping to get a refund. When I went in, the employee told me I would be unable to get a refund because I already had the files. I offered to give him back the USB, which I had bought there for $9, so I could get the other $60+ back, as the files were of absolutely ZERO use to me. He reluctantly agreed to the refund (without asking for my USB in exchange) but seemed really pissed about it. Come on... you really think I'm wasting my time and energy trying to cheat FedEx out of money? I was just hoping to have my one-of-a-kind prints scanned before I moved, in case they were damaged during storage. Too bad, I'll have to see if I can find somewhere else after I move. The quality would be ok for a document, a text document in black and white, but I would never scan any photograph there.

Richard was amazing help. But this one girl with dark hair and piercings was so rude. We came in to…read morepick up an order and to return another. I started the return on Amazon (mind you I don't return things usually so this is a new experience) it was from a third party and no QR code was issued. So I had to pay for shipping but instead of telling me that the girl was almost talking down to me saying "this is all you have ? You need a QR code" I showed her that is all the return process printed out and then she rolls her eyes at me! She throws the paper and says she can't take those. (Fast forward I went to ups and they were able to help me ship it out and informed me about it saying it happens from 3rd party all the time) So then I was a bit frustrated but I kept my composure because God is watching. So I asked if we could pick up my couch and she needed an id which it was storming out and I forgot it and I had a picture of front and back and she rolls her eyes and says no I need it physical. Ok at this point why the heck are you in customer service if you're so rude. You can inform someone nicely not roll your eyes. It gets better. So the next day we go to pick up the couch and I have my id and Richard helped us out and the girl was back there. Richard was very kind and welcoming 10/10 with him. When he was grabbing our boxes that girl wrote a note on it saying "ask for her license the customer was very rude" And I saw it on the couch. Are you kidding me ?! I was rude when you roll your eyes at a customer. Again. I could've been a bitch but GOD IS WATCHING. Rude people should NEVER work in customer service. I saw her in the back and told her "I was rude ? You rolled your eyes at me and yes I was frustrated but I didn't take it out on you because it wasn't on you. But when I turn my back and my boyfriend sees you rolling your eyes at me then who is in the wrong" I hope that girl gets written up or finds a job better suited for her because the fact she wrote a note the customer saw was so unprofessional and her attitude just sucked. Otherwise Richard was amazing !

We just had Rxo deliver and set up my new Casper mattress. It went perfectly. Rxo was professional,…read morefriendly and thorough. Highly recommend.

Communication was great. Tracking app kept me informed of my delivery status. Driver called me…read morewhen he was 30 minute out. Delivery guys were efficient, courteous and friendly. The did a thorough job and were VERY careful moving my old refrigerator out and bringing the new one in. Could not be more pleased with the entire process.

I placed an order online and picked up my order in store. Super easy. Right on Mineral Point road…read moreso it can be busy exiting the parking lot. Lots of parking available right in front of the store. The staff was friendly, I was helped right away. I think they have great print quality. The paper is thick and the colors/images are very clear. I did have a few postcards printed and they were just ok. I knew when I was ordering online that it wasn't exactly lining up with my postcard PDF. I tried to alter the PDF a few times and ultimately just had to go with the closest fit even though it wasn't perfect. Note I made the postcards on Canva and the sizing didn't seem to translate well to Fedex printing. A great go-to printing spot.

It was my first time placing an order for cards that listed the agenda for an event and they were…read moreSO helpful! They even finished them WAY earlier than promised! I recommend going to them for any of your business needs!

Needed 200 colored brochures in a short time and Amy was excellent to work with. Friendly,…read moreinformative, great price, provided what I asked for with a smile. Would love to deal with more businesses like this!

The venerable Bob's Copy Shop could not be more efficient, and the prices are extremely competitive…read morewith other copy shops in town. They have worked miracles in terms of timing more than once. Amy is great -- super responsive to emails, and patient to boot. Plus, what's not to like about a place where the shop doggie is as great as the staff?

This store has very aggressively bureaucratic unfriendly systems. While in the store seeking notary…read moreservice I was told I would have to go home, go online, make an appointment, then come back. I said it would be easier to make an appointment as long as I was there. No go. They would require me to make a trip home, go online, make an appointment, then drive back to the store (which at the time has 2 staff with no customers and nothing else to do).

Apparently my printed image of the return code was to small, so they wouldn't send the package,…read moreeventhough the shipping number was on the printout. I called to ask and said we can't ship this way??? I returned with the package and a new printout, but after waiting in line 10 min, I use this crappy scanning device which works on the 13th time. These people are way too important to help out.

Love the customer service here! I'm in and out of this place super fast. Everyone here is polite…read moreand attentive to your shipping/printing/copying needs.

Phoebe was very helpful in printing photo enlargements, and the price was reasonable. Thank you!read more

They wanted to charge me $2 for a few inches of tape to patch up a box I was returning to Amazon…read more If you have ever willingly paid this, please stop. Don't be the useful idiot that encourages this nonsense. Also, take your packages somewhere else.

I came in with an Amazon return. I went to the counter and had to wait a few minutes as the 60+ yo…read morewoman with was chatting with a fellow employee. There was no one else at the counter. She then proceeded to start informing me that they were real busy and to use the kiosk which had a waiting line of three customers. She then reluctantly stated that they could do counter assistance as well...clearly she did not want to help me out. I stated that the Amazon box I was using needed a strip of packing tape along the bottom before I checked it in...she then started to lecture me on how "this is not UPS, we are the UPS Store and we sell tape"...I think she forgot that not only was I a customer and a human being but that her store also gets paid to handle Amazon returns...at this, I frustratingly just picked up my package without a word and left to find another store. I will never use this store again.

I absolutely adore these guys. I am a returning customer. Print quality, responsiveness, shipping…read morespeed, and fair pricing all exceed my expectations every time. They also accommodated a small request and didn't charge extra as another printer had when nickle and diming me. I wish I could keep Print Salon all to myself, but need to spread the good word too! Will 100% return as a customer.

Picture Salon had been printing my fine art photography since I started over ten years ago. I have…read morenever had a complaint. They are knowledgeable, professional, and friendly. I have recommended them to anyone needing like services. I cannot rave enough over them!!!

I really wanted to use Underground Printing for my small business (personal training) but was not…read moreleft with a great impression. I called a couple of weeks ago to set up and appointment to come in and look at apparel for screen printing. The person on the phone was very nice and seemed eager to help me. We set up an appointment on Wednesday 5/18/22 for me to come in at 11:30a. I received an email saying that he was excited to meet me and sent me a link to look at before hand. I showed up a few minutes early and was greeted by staff. I told them I was looking for Jay and had a meeting with him. They said that I could take a business card and that he had not been in all day and was not sure where he was. The staff was very friendly and was clearly embarrassed by the lack of communication on the business' end. I told him I would wait about 10 minutes and see if Jay showed up. I was super excited to look at options and even took off of work to come in. After 10 minutes, I was extremely frustrated. I looked at our email communication and sent an "I am here for our appointment" message. No response at all. I even called the number listed on the email address to see if I could get ahold of him. The number listed was the store number that I was already standing in. The sales person apologized and was very sincere. I walked around for awhile looking at apparel in the store but was very upset with being stood up for our meeting. It has been over a week and still no response. I was really hoping to use this location to screen print as I have heard great things from friends and family. I find it incredible unprofessional that no one has even reached out to apologize, let alone acknowledge that they missed our agreed time to meet.

We used UGP recently and everything was top notch! The…read morecustomer service was exceptional was well - Steve was great! I found the entire process from start to finish to be very smooth and easy! Will be using UGP again in the future!