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    The UPS Store

    2.8 (5 reviews)
    Special Hours Closed
    Updated a few days ago

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    8 months ago

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    2 years ago

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    8 years ago

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    Dreambikes North

    Dreambikes North

    4.8
    (5 reviews)

    They are the best place to go especially with little ones you very sweet and answered my questionread more

    A phenomenal shop selling delightful refurbished bikes. The bicycles are very reasonably priced,…read moreand the selection is moderately large. I am 5'2" in height and was able to find two great hybrids and a road bike to try riding for my summer stay in Madison. I *immediately* fell in love with the one I eventually bought, in my very first ride on it. It's a Georgina Terry bike, and it's so thoughtfully made; my hands aren't flat when biking, but incline down, and that makes a huge difference to the comfort level. The bike's tires are also different sizes (!), which also allows for a smaller frame for shorter people like myself. But really, besides the great selection, what I loved about the store is the exceptional staff. Riley was immensely patient with me, pulling the seat up and pushing it down *multiple times* as I needed it, so I could try it; and she did this with me for three hours (not even exaggerating) before I (finally) made my decision; I cannot believe she had the patience to put up with my nitpicking for that long! She also helped me find a solid (and cute) helmet. Nick tuned up the bike really well for me and was very thoughtful in suggesting that I buy a U-lock (and not a cable lock) and get it fixed in the frame - and he did that for me! Thank you, Riley and Nick. I LOVED biking back home from the store, and that bike ride totally changed my opinion of the city itself, now that I could move about without feeling grumpy, like I was in the buses here. Overall, I loved the people working here and the vibe they have. If you are in Madison and looking to get a bike, this is the place you should go to.

    The UPS Store

    The UPS Store

    3.5
    (13 reviews)

    I went into this UPS Store yesterday needing to return a large package and immediately said, "I've…read morenever done this before, what is the process?" I was greeted when I walked in, but after that the experience felt surprisingly unhelpful. I had to go back out to my car to carry in a very large, awkward, heavy package by myself. There were no carts available, no offer to help, and nobody even held the door open while I was visibly struggling to carry it. I actually ended up with bruises on my wrists afterward from trying to maneuver it inside. I was then told they could print my return label for $2, only to later tell me it was actually a FedEx label and I would need to take the package elsewhere. Which is fine. But Again, while carrying the same heavy package back out, no one offered assistance or even held the door again. What stood out most was how different the experience was when I went to FedEx afterward. I was greeted kindly, walked through the process without feeling stupid for asking questions, there were carts available to help customers bring in packages, and they printed the return label for free. AND, he held the door open for me while I was carting in my large package!! I understand employees may not always be able to physically assist customers, but basic customer service and situational awareness go a long way. As someone completely unfamiliar with the return process, the interaction left me feeling unsupported and honestly embarrassed for asking what I thought was a simple question.

    Helpful! It was too expensive to ship a painting but the guy was friendly! If we lived in the area…read morewe'd def go back

    The UPS Store - copyshops - Updated June 2026

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