My go to place to drop off Amazon returns. It's close to home and rarely a line (although it does…read moreget busy around holidays and end of semester with students sending items back home).

they didn't drop off my shoes I ordered a few days ago. They definitely deserve a bad review. I…read moredidn't order them just for them to not come. This company is booty and yeah

The staff here was highly knowledgeable and very easy to work with. They helped me get some…read moredocuments sent out and saved me a bunch of time! Highly recommend!

This place is excellent. I came in to mail a suitcase, and they got really clever about making a…read morebox to accommodate the suitcase. While they had larger boxes, they explained I would've been charged more for shipping. Truly going above and beyond to help me as a customer and save me money. 10/10 great service and kind people.

Unacceptable hours -- 2 hours in the AM, 2 in the PM, none on Saturday. That's 20 hours a week…read more FedEx's Ship Center is open 66 hours a week (including on Saturday). Packages are held in an unheated garage, with trucks parked in it. Smells like, well, a garage -- oil/gas smell. Hope you don't have anything nice (or perishable) being held for you.

Expensive and HOT AS HELL in the summer time. I try to avoid going here on hot days because the…read morecustomer area isn't air conditioned. I just go FedEx or USPS if the package is small enough. No reason to really even go here.

THIS is real customer service! Knowing that I was going to ship expensive gear from my late…read morefriend's estate to my work place, by a specific date to avoid getting lost over the Memorial Day weekend, I called this business ahead of my trip to Baraboo to get all the details I could about what services they could provide. The man on the phone explained that they could do all the packaging and get my shipment to California on Friday if I could bring the lot to them before 4pm Monday. I showed up with a 91lb flight case, a heavy speaker cabinet, two expensive guitars, a bare amplifier chassis, a heavy-duty steel amp stand and a glass sculpture that I put into a gallon paint can full of foam beads. Ben Robertson was alone that day, but he broke down the costs, gave me a reasonable estimate and a promise that the whole pile would ship before the end of business that day. He asked all the right questions, too, and improved the guitar packing inside the cases before boxing them. When he completed the packaging, by 1pm(!), he sent me the invoice via email and I paid by credit card over the phone. No hassles, no compromises, and no excuses! Better still, the shipment was en route to the distribution center early the next day If you live in the Baraboo WI area, trust Mailboxes Pack N Ship and owner Ben Robertson and his assistant to handle your shipping needs. I ship a lot of expensive, fragile, custom-built science equipment and I rely heavily on my logistics people at Caltech to make sure all goes well. Mailboxes Pack N Ship provides THAT level of service!

Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

I have used this Postal Annex for three large shipments this year. The service has been…read moreexceptional and very friendly. Tom has carefully packaged and shipped some very precious and fragile family heirlooms for me. Everything arrived in excellent shape. Tom made the process very easy and I was so grateful for his help. I really appreciate his work. Thank you!

This store has very aggressively bureaucratic unfriendly systems. While in the store seeking notary…read moreservice I was told I would have to go home, go online, make an appointment, then come back. I said it would be easier to make an appointment as long as I was there. No go. They would require me to make a trip home, go online, make an appointment, then drive back to the store (which at the time has 2 staff with no customers and nothing else to do).

Apparently my printed image of the return code was to small, so they wouldn't send the package,…read moreeventhough the shipping number was on the printout. I called to ask and said we can't ship this way??? I returned with the package and a new printout, but after waiting in line 10 min, I use this crappy scanning device which works on the 13th time. These people are way too important to help out.

Returning stuff to Amazon was a breeze today. Anthony was super helpful, friendly. and efficient.read more

Thank you Lexie! My father is elderly and needed assistance printing out his travel itinerary for…read morean upcoming flight. I received a call from him and immediately began speaking with Lexie. I know this type of service isn't required to print out documents but she was kind, patient and extremely helpful with him. After printing the itinerary she even went over it with him to help him understand his departure date and time. I was on the phone and couldn't have been more thankful and pleased with her for going the extra mile. It shows you for everyone who can use technology so easily there are many that are lost and a little bit of help goes a long way! This store is lucky to have such a professional and friendly employee! Thank you again Lexie!

The service is always good. Staff is very helpful and willing to answer any questions. I mainly…read morehave used this location for Amazon package returns which go pretty smooth. As far as value I would say that if you have to print anything print it before coming here because they charge you $3.00 or more depending on what you need to print.

Been here so many times over the years. Never had a issue. Always treated with respect.read more