I placed an order online and picked up my order in store. Super easy. Right on Mineral Point road…read moreso it can be busy exiting the parking lot. Lots of parking available right in front of the store. The staff was friendly, I was helped right away. I think they have great print quality. The paper is thick and the colors/images are very clear. I did have a few postcards printed and they were just ok. I knew when I was ordering online that it wasn't exactly lining up with my postcard PDF. I tried to alter the PDF a few times and ultimately just had to go with the closest fit even though it wasn't perfect. Note I made the postcards on Canva and the sizing didn't seem to translate well to Fedex printing. A great go-to printing spot.

It was my first time placing an order for cards that listed the agenda for an event and they were…read moreSO helpful! They even finished them WAY earlier than promised! I recommend going to them for any of your business needs!

The staff here was highly knowledgeable and very easy to work with. They helped me get some…read moredocuments sent out and saved me a bunch of time! Highly recommend!

This place is excellent. I came in to mail a suitcase, and they got really clever about making a…read morebox to accommodate the suitcase. While they had larger boxes, they explained I would've been charged more for shipping. Truly going above and beyond to help me as a customer and save me money. 10/10 great service and kind people.

Made a purchase online and picked it up at the store. It was ready when I got there - easy in,…read moreeasy out. Very friendly. Staples isn't exactly my first thought when shopping for a coffee maker, but they had the best deal on a particular Keurig that I was looking for. Works for me!

I received great service starting with my phone call asking if the item was in stock…read more Item put to side fo rmy pick up and purchase. There was a coupon in my Sunday paper and online. No hassles at the check out with the $5 coupon. Separate orders - no worries. Do you have the Staples Reward card, but can't find it? Let's look for it. =) Oh my! People that are geniune. I'm shocked for a chain and the size of this place - the employees are worthwhile. Actually at both locations.

Recently we have experienced multiple lost items from this store. On a call today I was told it's…read moreimpossible for them to lose items, proven wrong. They lost a $140 jacket of my wife and now I'm being told they don't have my suit separate vest, the one I was married in. The gentlemen said if I care to call corporate.... Bad company doing poor customer service.

The people there are truly amazing. I appreciate they customer service skills and I truly try the…read morebest.

Customer service was very good. I had a small job, (cap) to be embroidered. Other companies wanted…read morea minimum order. Job was completed in 1 week. Great personal service and helped me with picking out the cap and design. The recipient was very surprised with the gift .

We have worked with Elite screen printing on several different projects. Their customer service is…read moreexceptional. Then respond promptly to requests, even created a web store in less than a day. Items in the web store are reasonably priced and orders are filled in a timely manner. They produce high quality screen printed and embroidered items.

Johny is so gifted. He can fix anything! Quality person and service! He is the best!!read more

I am not very computer savvy. I went into the Tech Heroes and he solved my problem within minutes…read moreand charged me nothing. What a wonderful way to operate a business.

Awesome. Bao is very helpful. Be aware, it's a first come, first-served process. I was able to get…read morein after what turned out to be a SSD hard drive crash in my laptop. Bao diagnosed, replaced the drive and reinstalled the OS, all within a couple of hours. It's not the most comfortable place to wait--the chairs are just banquet-hall leftovers and the space is small. More of a drop and go kind of place. In my case, I enjoyed seeing the kind of stuff they handle and asking computer questions in between customers. They'll do advice, resales, sell components and equipment or repair jobs. For deep recovery, they referred me out. Bao is very personable and gives a very honest vibe. Pleasant and informative and doesn't over-promise. Will give options at a couple steps if applicable (ie replacement costs, recovery costs). Gave me the option for reinstall Windows 10 or 11, which was nice. The work is reasonably priced--also if you pay cash, you will save 2.75%. They have a variety of ways to pay, including Bit Coin. Parking lot is incredibly small as mentioned--two spaces, with restricted parking around the building. As another reviewer mentioned, park kitty-corner, off Sherman Ave. A

Such a great community resource for the geek in all of us, with all of the used computer parts…read more Also a great place to go if you need repairs but aren't up to the DIY task. I was able to find a replacement power supply to fix my Mom's aging PC.

I have had very good help from Mad City in the past. BUT, I need help again and called their…read morenumber, which was answered by a lazy guy who really was not interested in providing any service.

Took my ailing equipment in, Tech guy looked at it, said "Hmmn", then using agile fingers and well…read moreinformed brain, fixed it very quickly. Every time I take a sick gadget in, they fix it perfectly, in a short time, at very acceptable cost. Who could ask for anything more? Terry M