Came here on a Thursday night. It's sorta in the middle of the town. Off of a major road which…read moreintersects with a railroad track. Shares a parking lot with a smoothie spot. There was no one here when we came and only 4 people came in after us. We spent about 30 mins here printing and buying items. It was a really fun 30 mins. The employee Cassidy was awesome. Joking with us. Telling us about ways we can save. And took care of the printing for us. We are from out of town and just enjoyed the tidbits she gave us even though she was new to town too. The store is the best value you'll probably get in the area. There's not a lot of printing spots nearby especially if you don't have a car. It was 10 min walking distance from my hotel. It was generally well marked and clean. It does close pretty early so get there before 7pm. Five stars because the staff was really nice. Otherwise it's a 3.5 star place. It gets the job done. They have printing, office supplies, cards for special occasions, bubble wrap, boxes that can be customized, and of course, shipping!

I contacted this office to get some basic printing done. I asked that, if they could not match the…read morefont, I be contacted and able to see a proof. The font was fairly different than what I'd expected and smaller which caused the writing to look off center. When I got home I compared it to my original then, sent an email stating I'd like it redone for free or a refund of my money. The response was curt and suggestive that they'd done all they could for me. I responded that I would bring in my proof and perhaps we could find a win-win situation. When I walked in the gentleman who emailed me came up to the counter. I showed him my original and he pulled up the email showing the font was different for some reason. His attitude erred towards resignation that they'd done all they could. I asked if I could look at the other fonts available to see if they had one that was closer. He begrudgingly let me look as he walked to the back. A minute later, I heard a female co-worker "whisper" loudly "I guess," then snicker and turn her back to me. Obviously, they felt I was being a nuisance. I told them I didn't appreciate the attitude, that I was just trying to get my product and expected decent customer service. I would not recommend going to this office for service. Spend your money elsewhere.

I had a great experience at Office Max today. I needed a new Android Tablet. While I usually shop…read moreonline for stuff like that, I had a gift card to burn, and there appeared to be a good deal there, so I checked it out. The folks there were incredibly friendly. My sales guy (Karl) was great to talk with, and was interested in getting me taken care of. As an IT guy, he backed off the tech talk and helped me figure out which tablet I wanted/needed. Additionally, at check out, I was THAT GUY that had a gift card and two partial VISA gift cards to use up. The girl at the checkout (Nina, I think) was very helpful and patient (handling my multiple apologies with grace). In the end, I walked out with what I needed and how I wanted to get it. Happy shopper!

(aka "CopyMax")…read more Horrid service. I went in here to make some simple black and white copies. Having not been in a copy place in ages, I was used to a system where you request an access card to use a machine. Upon walking in there was 1 employee at a desk helping a customer and 2 in the back large print shop area. The place was otherwise empty. I stepped up the counter and waited. I made eye contact with 2 of the 3 employees. The one at the back kept shouting at the front before finally coming to help. She practically rolled my eyes when I said I would like to make some b/w copies and walked to the machine, punched in the amount and walked away. As I only needed 16 copies this didn't take long and I walked right back to the counter. But the employee had walked away. Upon noticing me some time later, she made her way back to the front and grumbled a bit and rang me up. The copies were fine. The self-service machines were in order (although it would be beneficial if they had some sort of signage about how to use them or info that you can just step right up etc.). But the employees were clearly lacking. The one with another customer - who was right up front - never said 'hello' or even said anything in the range of 'someone will be with you.' Clearly she was busy, but I've worked retail in the past. And that's not how you handle customers.

Made a purchase online and picked it up at the store. It was ready when I got there - easy in,…read moreeasy out. Very friendly. Staples isn't exactly my first thought when shopping for a coffee maker, but they had the best deal on a particular Keurig that I was looking for. Works for me!

I received great service starting with my phone call asking if the item was in stock…read more Item put to side fo rmy pick up and purchase. There was a coupon in my Sunday paper and online. No hassles at the check out with the $5 coupon. Separate orders - no worries. Do you have the Staples Reward card, but can't find it? Let's look for it. =) Oh my! People that are geniune. I'm shocked for a chain and the size of this place - the employees are worthwhile. Actually at both locations.

So I'm in Madison and I need a laundromat. I go to Yelp and here is this 4 star plus LAUNDROMAT…read more You've got to be kidding --- I have to check this out.... These folks got Laundromat absolutely right. Plenty of machines, all of them new and working. No Muzak, no radio and no TV -- just laundry. Clean bathrooms, reasonable prices AND THEY HAVE FREE WiFi! What is not to like here? 5 stars all the way, baby.

This place is frequently cleaned and the machines are tended to quickly if they go out of order…read more Tap to pay can be a bit finicky but works, and there's a convenient option to get a slight discount with their card system. I'd recommend getting here early (before 8am) on the weekends if you would like to avoid contention for machines.

The local dry cleaner closed up shop so we were in search of a new vendor. I had a delicate,…read moredesigner accessory and was hesitant at first to try a chain but my worry soon dissipated. Fast turnaround; dropped 2 winter coats off, pants, and scarf and they were ready to go the next day! Employees there always have smiles on their faces and are super helpful and friendly. I would have all my dry cleaning needs serviced here!

Recently we have experienced multiple lost items from this store. On a call today I was told it's…read moreimpossible for them to lose items, proven wrong. They lost a $140 jacket of my wife and now I'm being told they don't have my suit separate vest, the one I was married in. The gentlemen said if I care to call corporate.... Bad company doing poor customer service.

The previous reviewers were overall spot on for pricing. I definitely recommend the front loaders,…read moreas I have plenty of technical clothing (including fleece) and never noticed pilling or any other issues beyond what I've had happen everywhere else. The front loaders cost 50 cents more, but you'll probably save that 50 cents plus 16 minutes of your time when drying your clothes. Plus front loaders get your clothes cleaner and SHOULD be less wear and tear on clothing. One of the change machines is notorious for not accepting bills that aren't perfect, so I recommend not trying to use $20 bills so you can use the machine closest to the entrance. The vending machine has reasonably priced snacks and drinks, and watch out for the parking situation. If you park on the side of the street the laundromat is on, there is no parking on Mondays from 8am to noon. There is no parking across the street on Tuesdays in the same time frame, both of those between May 1 and November 15. I forgot it was May last time and got the $35 ticket. The owner is in frequently to clean and such, and he's very responsive to concerns.

This place truly never ceases to disappoint me. I fear I can't help but be a patron because it's…read morethe only laundromat nearby, but it's almost unbearable to the point that I'd rather just go to the laundromat on E Johnson St. Every time I go here, over half of the machines have out of order signs on them, but even the dryers without the signs are a 50/50 shot. There is an aroma that I can only describe to be fecal that wafts through this place. Beyond this, I genuinely laughed out loud when I saw the completely emptied vending machine today. It's been on the fritz for the past year I've been going, but this is truly the icing on the cake. They seem not to care to improve, because the reviews about this place speak for themselves, but just thought I'd add my two cents.

This press is by my house , I went there today second time to print out bunch of papers, my docs…read morewas mix of copies and photos about more than 200 pages. Guy was there I believe he is the owner , He is such a kind soul always trying his best to help his customers as much as he could.

I had birthday invites printed along with a few other info cards for inside. Brooke was extremely…read morehelpful and responded effectively. They were able to print all of the items I needed quickly and I was able to pick them up within a couple days!

Will NEVER go back tore 2 comforters in washing machines. Dirty. Highly don't recommend.read more

Clean, plenty of machines, only 1 dryer out of order. All other machines, including change machines…read moreand laundry supply vending machine working just fine. Replaced "Laundryland" at Northgate on N. Sherman with this one, and I'll never look back.