5 stars immediately because they were playing 'Teenage Fever' by Drake…read moreBest ending to a long day Whoever played that, give that person a raise

I came into this UPS store expecting a straightforward experience, but unfortunately it was pretty…read morefrustrating. I requested a full pack-and-ship service for a box of books, and the associate helping me (Myra) made it feel like I was asking for something unreasonable. Her attitude was noticeably dismissive and unhelpful from the start, which already set a negative tone. What really stood out, though, was that she took two personal phone calls while in the middle of helping me. I was left standing there waiting while she finished her conversations, which felt pretty unprofessional and inconsiderate. I completely understand that workdays can get stressful, but basic customer service and respect for a customer's time shouldn't slip--especially when you're paying for a service that's supposed to be handled for you. Hoping this was just a one-off experience, but it definitely left a bad impression.

The best! I've…read moreshipped packages here several times and arrived today with an unpacked, bulky item. The owner pulled several boxes to find the best fit, eventually using one of his sample boxes even though he could have used a larger one that would have cost more. Packaging was careful and efficient. I used an online shipping calculator beforehand and sure enough, his price was exactly what I expected. Great and trustworthy service!

On Saturday morning, July 26, I experienced one of the most humiliating and upsetting encounters…read moreI've ever had while attempting to pick up a work-related package for myself and my coworker. What should have been a simple errand turned into an emotionally exhausting ordeal that left me shocked, disrespected, and targeted without cause. When I arrived, I provided the employee with all the information I had: my coworker's full name (not just her nickname), the tracking number, and even showed him the confirmation email. I made it clear this was for our job. Still, he refused to release the package. He fixated on minor discrepancies, such as me not mentioning her nickname "Joe," even though I clearly stated her full name. When I asked if I could call her to clarify, he allowed it--but when she identified herself over the phone, he still refused, citing a phone number from the shipping label that neither of us knew. At that point, it was clear: nothing I provided was going to be "enough" for him. This man was unnecessarily combative, unprofessional, and cruel. He seemed determined to block the transaction regardless of how much I tried to comply. I pleaded with him, explained this was for work, and even showed additional proof. He dismissed everything. His tone was harsh, his energy mean-spirited, and he even bragged about denying another customer their package as if withholding people's deliveries was something he enjoyed. As tensions rose, he began to insult me. He made inappropriate, racially charged remarks and called me "stereotypical." I was in disbelief. I was being targeted--not for what I did--but for daring to question him, for standing my ground, for not backing down like others who've dealt with him. I became visibly upset, even raised my voice--yes--but only because I was desperate to fulfill a responsibility for my job and was being treated with such blatant hostility. It escalated so badly that even my coworker, still on the phone, heard the horrible things he said to me and was just as stunned. Another customer tried to defend him, but I was clear: I gave this man all the right information except a nickname--and still, he acted like I was a problem. I wasn't. Eventually, after my coworker and I threatened that the company we work for will get their money back since he refused the give the package, he threw the package at me and told me to leave. Not handed--threw it!!! It was demeaning, completely uncalled for, and done in front of witnesses. I don't know if his behavior was racially motivated, rooted in prejudice, or simply power-driven, but I do know it was cruel and absolutely unnecessary. I left that store feeling violated and defeated. Later, I spoke to a family member who lives nearby, and she shared that she's also experienced his aggression and now refuses to use that location. The only difference is, I spoke up. I questioned him--and that's why I believe I was treated even worse. But going forward, I will be doing the same as her: redirecting all future deliveries elsewhere. I would rather travel farther than ever deal with that level of disrespect and mistreatment again. No one should be treated this way for trying to pick up a package--especially not in the name of work.

I had never sent a package out before , idk why I was nervous . There's a lady in the front I…read moredidn't get to get her name but she was very nice and helpful made my experience great . This will be my spot .

Please support this USPS!!!…read more This USPS is essential to Chinatown and the federal government recently tried to shut it down. They now offered the owner Peter Kwong $100 a year instead of their regular contract. This is likely the only CPU that accepted such a ridiculous offer but Peter wanted to keep it open for the community, especially the elders that need this service. Peter has been operating at a loss for the last 26 year but now he will really be bleeding red. The workers need their job and the community needs this USPS. I know there has been comments about their service but please give grace to the older worker and please support its cause. We are fighting for the community so hope you all can do the same but making this USPS your go to USPS.

Amazing service! Called,got a quote, showed up and the guys got my stuff nice and packed, and sent…read moreon it's way to my sister,will definitely use their service again when it's that time to ship out stuff.

I have had a smooth and easy experience every time I needed to drop off a Fed Ex package. Thank youread more

The print color was off and not only did Ricky immediately correct the color from black to brown…read morehe allowed me to keep the black resumes out of the inconvenience. I will only go to this staples from now on.

I used to go to FedEx Office for self service printing until they switched copiers from Canon to…read moreKonica Minolta. The Konica Minolta copiers were a problem for me at FedEx Office because the alignment was off when I printed my Avery labels. Staples uses Xerox copiers which are similar to the Canon copiers that I used at FedEx Office. So I was relieved to find a replacement copier. After going to this Staples store a few times I started using other services, such as dropping off UPS and USPS packages. I also found it convenient to purchase a few items and found their customer service to be good too. They were helpful and attentive to what I needed.

Really awesome customer service customer service business I have ever encountered…read more They will take your goods, prepare them for shipping, and send them on their way. All with a smile, courtesy and a fair price.

Poor communication and unprofessional handling of a basic issue…read more I was repeatedly told my package had shipped and was "likely delivering," only for USPS to confirm it was never shipped. When I raised this, the owner suggested I drive out to view security footage in person, despite knowing I was in Arizona and after previously stating the video would be sent. Instead of providing documentation, I was met with dismissive responses and tone. All three locations are owned by the same people, and based on this experience, I would strongly suggest staying away from all of them. Get everything in writing and verify claims independently.

I use this post office because it's the closest to my work. Service is quick. There's usually one…read moreor two employees working. The only downside is there is no parking. Most often I find street parking. They do not have a package drop off they do have a bin.

I'm giving 5 stars to the male Hispanic clerk that works in this post office. Every time I go, he…read moreis working by himself. He is very efficient and very helpful with all his customers. I wish he can get some help because lines can get very long. I know he does everything he can to help and to speed up the process but when you are by yourself it can be very tiring.

Super convenient shipping store between Ktown and DTLA. Fast, efficient service with great prices…read more The staff are always friendly and genuinely willing to help, which I really appreciate. Highly recommend!

Do not ship from here! I shipped a maybe 5 lbs box express to South Korea for $200!!!! The package…read morewas never delivered. I had to track it down and received no call when it was returned to this location. When I call fedex originally they said it was delivered because it passed customs and was signed off. I had them forward me the signature that signed off for the package so maybe my in laws could track down the neighbor. Then i realized Tommy signed off and it was returned to the place I shipped it from. So I have been calling about a refund for a service I never received. I was denied online with no explanation and when I call there is no one I can speak to; they just transfer to someone else. In person, they say you need to call. Over the phone they are so rude and try to hangup right away and say you need to file online. I will NEVER ship with fedex again! I am told by a fedex worker to dispute with my bank. This is terrible service!!! 0 stars if I could