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Los Angeles, CA

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The UPS Store

4.3 (25 reviews)
Closed • 11:00 am - 4:00 pm
Updated 2 months ago

Services - The UPS Store

Shipping centers

Copymaking services

Printing

The UPS Store Photos

Recommended Reviews - The UPS Store

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Photo of Tam N.
845
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1902

10 months ago

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Local

Helpful 2
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2 months ago

Great customer service, reasonable prices and very friendly! Highly recommend. Support local business- family owned.

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Local

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4 months ago

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Local

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Photo of Tina B.
149
18
0

5 months ago

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Local

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2 years ago

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Local

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8 months ago

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Local

Helpful 0
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2 years ago

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Local

Helpful 0
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Oh no 1

1 year ago

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Local

Helpful 0
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10 months ago

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Local

Helpful 0
Thanks 1
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4 years ago

Helpful 1
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Photo of TA D.
43
131
688

2 years ago

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Photo of Local

Local

Helpful 1
Thanks 1
Love this 1
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Photo of Nick L.
418
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19

3 years ago

Helpful 1
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2 years ago

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Local

Helpful 1
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Oh no 2
Photo of Kie Flora I.
585
25
264

3 years ago

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Photo of Local

Local

Helpful 1
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Photo of Jane D.
119
369
719

2 years ago

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Photo of Local

Local

Helpful 1
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Photo of Brian I.
1551
971
2747

3 years ago

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Local

Helpful 0
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2 years ago

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Local

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Photo of Ry K.
531
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20

2 years ago

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Local

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2 years ago

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Local

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3 years ago

Amazing as always! Quick service! Great attitudes! Easy drop off. Thanks for being a great crew!

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Local

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4 years ago

Great service and super fast!!! Just a heads up it can be difficult to find parking .....

Helpful 2
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Photo of Paul M.
298
35
24

4 years ago

Helpful 1
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3 years ago

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Local

Helpful 1
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2 years ago

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Local

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Photo of Caro A.
170
29
1

3 years ago

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Local

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

“Highly recommend, if you want to come here to get something notarized.”

Mentioned in 2 reviews

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People searched for Shipping Centers 12,730 times last month within 15 miles of this business.

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The UPS Store

The UPS Store

(193 reviews)

Downtown

There is a UPS store on the first floor just a 1-2 minute walk right in front of my condo…read more I went there on the morning of Saturday, July 25th. I had a meeting scheduled at a lawyer's office on the morning of Monday, July 27th. While I could have just made copies or printed the documents there, I needed to get my parents' signatures on the paperwork beforehand because they wouldn't be able to come to the lawyer's office with me on Monday morning due to a doctor's appointment. Plus, going all the way to my company office over the weekend was too far and a hassle, so I just used the UPS store right in front of my place. I remember all the staff working that day being incredibly friendly. However, printing out a few pages only cost $1.65, and I felt a bit awkward paying for such a small amount with a card. I didn't have any cash on me at the time, so I had to go back home to grab some cash to pay for it. It's really convenient and nice because if I ever need to make Amazon returns, I can just do them here. Being able to handle Amazon returns, copy documents, and print things out all in one place that is so incredibly close to home is just extremely convenient and great.

Amazing service and staff is friendly always helpful. I get a lot of packages and they make it so…read moreeasy for me when I arrive especially with an uber waiting they accommodate me quickly ! They even recycle the boxes so sometimes I'll empty my products if I have time so I can give the boxes and not have so much to carry. The price for my box is reasonable for three months as I'm transitioning to a new place and what I love most is that it's a physical address making receiving packages easier. I wanted to acknowledge some of the staff who stand out every time I come making my experience stress free Always so helpful and cheerful attitude Thank you violet joshua and Jocelyne !!

Village Mailbox - This is what he wants me to use as proof of delivery. A picture of my package on the counter.

Village Mailbox

(17 reviews)

University Park

Amazing customer services! The owner was incredibly kind and…read moreefficient. I would recommend this place for any shipments with the major carriers such as UPS, FedEx, DHL and USPS as well.

So because you can't delete these reviews. I have reported this business to the BBB. They've been…read moredeleting reviews on Google. First I've lived in this area for 15yrs. I didn't have any issues at first. I usually deal with the man. Only dealt with the Woman a few times. She was pretty pleasant. The guy, not so much. He creates issues with me for no reason. Maybe he's had bad experiences with other people. One day I came for a package. He shoed me away and said, "Go check your mailbox first, why you ask me that." I said, Sir I don't have a mailbox here. I have FedEx drop off's. I noticed the more I frequent this location throughout the years it's gotten worse. I have never had a problem in 15 yrs with any shop owners in this area. I don't even go there often only recently because I have thieving new neighbors. This shop owner gives me attitude Everytime I go to pick up or drop off packages. I tried to give him the benefit of the doubt. He's older maybe had a bad day. But at some point it's out right disrespectful so the disrespect must be addressed. He acts like he doesn't want me to touch his products or collect mine. He's returned my packages after telling me to come back later. I come back and then he say's ,"Oh I didn't know I sent it back." He told me after 7days he returns them. So why would you return it when I came for it before 7 days???I feel it was always there. I feel he deliberately sent them back. He's told me my packages weren't there. When I inquire about packages on his table against the wall. He gets an attitude when my package is actually in that pile. I still say, "Thank you so much!!!" He even sent me home to get mail w/ my 8yr old daughter's name and address because her Aunt sent a Christmas gift from MS. He told me my ID and address didn't matter, because it was in her name. I never heard of that for a minor. I said ok, I found the mail. He was mad I found it. He's told me when I come in to have my email open so he can check that he has my package. The first time I didn't know this. So I'm always ready whenever I come in. I'm polite and I speak. He just stares at me as if I have no business in his place. Like I'm not even speaking English and I'm well versed. Then he'll say, "what??" So I repeat myself. He still has an attitude. Even when I drop off packages. You're supposed to give a receipt. As proof of drop off. He told me he doesn't have to. He let me take a picture of his tablet as a receipt. The next time he got an attitude and said no. I'll get an email as a receipt. That's not going to work if my package is lost. I need a receipt or some proof that it was actually dropped off for insurance to cover a lost l, damaged item. He told me to "take a picture of my package on the counter." That doesn't prove my package was dropped off or shipped for insurance. Anyone can have a picture on a counter. He's even told me my package wasn't there and checked his paper list. I said, "excuse me Sir, I saw my name. He threw the paper down and said, "You find it!" I wanted to go off but I said I need my stuff. I'm not going to keep putting up with this behavior. I hate to say it's racism, but maybe he just doesn't like me. Some people are like that no matter how polite you are. I went last week to drop off a package and he refused. I have a feeling he doesn't want to service me and that's fine, that's his business he has that right. I also have a right to let people know how he has treated me and it has gotten worse. I highly believe in treating people fair and how you want to be treated. Therefore I will continue to report this business. Treat people better. I'm not trying to be liked. I've worked in customer service for Loomis Armored, Parking Violation, Casino's and the City of Hollywood. So, I know how it is to deal with the public. I've seen the worst. That's why I be sure to always treat people kind. I feel because he's there probably for the heavy Asian community of USC he doesn't care about anyone outside of that. If not then surely it must be racism because I am Afro Latino.

The UPS Store - shipping_centers - Updated October 2026

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