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Las Vegas, NV

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The UPS Store

3.6 (9 reviews)
Open • 8:00 am - 6:00 pm
Updated 2 months ago

Services - The UPS Store

Shipping centers

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Photo of Laura C.
141
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2 months ago

Great customer service! Destiny helped me and was very quick and efficient. Will come back again for shipping needs.

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2 months ago

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1 year ago

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225
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2 years ago

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Photo of Sheila M.
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138
4

2 years ago

Very polite and helpful staff. They are even open on Sundays. Convenient locations and they get things done and can answer your questions.

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2 years ago

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2 years ago

Mandeep is always so nice and helpful every time I come in! Thank you for all your help

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3 years ago

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2 years ago

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Ask the Community - The UPS Store

PostMaxx - PostMaxx - 1550 W Horizon Ridge Pkwy Ste R  Henderson, NV  89012

PostMaxx

(77 reviews)

First I want to say, Good Customer service gold nowadays. I walked in the office Tuesday the 4th…read moreand was Greeted with a smile at the counter "How can I help you?" I explained what was needed. The Customer associate knew exactly what I needed. She assured me all was ok as she prepared the label. Since I had missed outbound for that day, she quickly provided me options with no hesitation. Due to the urgency of getting out she suggested dropping it off at the main hub across the street to still make it out that day. I was so impressed by the outstanding customer service and professionalism I called back and just had to talk with the owner. I will be recommending this location to others who need to have business taken care of with expertise!!

Just drive to DHL for accurate shipping and better customer service…read more I called first to make sure they ship DHL, talk to the young guy (clueless guy)at desk told him 5 times it must ship DHL or they will not take my return for a very expensive item. He said $500 shipping cost in The box or I can use a bag for $300 I said yes must be DHL. Few weeks later the company refused my return because he shipped it with USPS and not DHL. I said DHL at least 10 times Called the manger and she has attitude on 10 says I can't help you and never apologized for her untrained employee and she hung up the phone. I will never use this company I'm out of $300 shipping and can not return my purchase of $2000 all because of her untrained employee

The UPS Store

The UPS Store

(48 reviews)

We live in California. Temporarily living here in Henderson for a couple of months, for work. We…read morecalled and spoke to Stephanie. We got a personal mail box all set up. Stephanie was extremely helpful, insightful, knowledgeable, friendly, professional, accommodating, understanding and provided us with wonderful customer service. She explained everything step-by-step, and there were no surprises! Every time we go to check our mail, Stephanie and Judy have been the ones to help us with any questions that we may have. They are great ladies, and we love that this is the UPS store that we selected!

I was in the area and thought I could quickly pop into this UPS Store, but unfortunately it was not…read morea great experience. I waited in a long line while two employees seemed to struggle to assist one customer, which made the wait even longer. When it was finally my turn, I realized the adhesive on my package wasn't sticking well. I simply asked the gentleman at the counter if he could add some tape to secure it. I was told I would have to pay for the tape. I understand that costs have gone up, but charging a customer over a dollar just to use a small amount of packing tape is honestly absurd. A roll of tape costs only a few dollars, and this felt like an unnecessary charge for something that should have been a simple courtesy. I've always understood that businesses need to cover their costs, but there's a difference between reasonable fees and nickel-and-diming customers. This experience left a really bad impression and felt more like robbery than customer service

The UPS Store - shipping_centers - Updated October 2026

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