I went to Staples in Largo, MD to pick up an order and asked…read morean employee if he could make a copy of a flyer for me on cardstock. He directed me to the self-service copier, so I explained that I needed cardstock paper. He then told me he could not assist because he had 40 projects to complete and several coworkers had called out. I understand that staffing shortages happen, but customers should still be able to receive basic assistance. I left disappointed that I was unable to get help with a simple copy request. Staples needs to do a better job of ensuring adequate staffing and customer service, especially during busy times.

NEVER seen a store as poorly run as this ever . There 3 employees. Mess everywhere. Piles of junk …read more Waited 40 min to pick up a 35 cent prepaid copy and I'm still waiting. Another employee said the entire print dept quit las week and one guy had to help tech and print . Currently spending over 30 min helping a senior look at computers. It needs to be shut down. Staples needs to get it together. Wow just wow

Horrible customer experience. Both employees I dealt with an attitude. Too many other print and…read moreshop options in the area for this type of behavior. Also, they charged to print my FedEx airbill. $1.59. What a joke, and probably against FedEx authorized retailor or agreements.

My package has been rescheduled daily since 01/30/2026 due to "severe weather". Today is now…read more02/10/2026 and there is no update. Customer service are representatives from different countries and are limited in assisting. UPS refuses to assist thousands of customers with locating their packages. Due to the package being "en route" we cannot file claims to receive refunds or reorder the product. Please file complaints with the state attorney general! File disputes with your banks!

This is one of 4 packages I have been waiting on for 6 days and have gotten ZERO help with it every…read moretime I call ups. I understand the weather delays but this UPS has been delivering in this neighborhood and to my home for the past week with no issues. But for some reason this package plus 3 others NEVER make it. Everyday it says "Out for Delivery" and the live tracking shows the truck comes to the neighborhood before mine and then it goes the opposite way and my packages never get here. When I call, I get told I have to wait until the next business day due to weather or processing issues

This location is very helpful. I had a problem with a…read moreshipment from another UPS store in Florida, and they were helpful. I do recommend them.

I went to drop off a prepaid return for TikTok that did NOT require a label or packaging. This…read moregentleman (inserts sarcasm) wanted me to pay for packaging that the provided QR code stated was not needed. He described himself as the OWNER of this franchise location when I questioned his ability to follow instructions. After a brief back and forth on what I was not paying for vs what was provided, he eventually allowed me to leave the item and provided me a receipt. I've never had this issue when I've dropped items off at this location on previous visits.

Great staff and customer service. I enjoyed my experience in shipping to Guyana. Timely arrival…read moreand convenient being in the DMV area compared to driving to NY to ship. Highly recommend.

This company gets a 0. They are EXTORTIONISTS and SCAMMERS!! I first inquired about shipping rates…read morethrough email. I received a call back from who I believe is the owner or manager over the phone he asked me to send pictures which I did. i explained I need this transaction to be no more than $1000.00 and I was assured by him it wouldn't be more than $1500. I explained that if we needed to remove some items to keep the cost low we would be willing to do so. Knowing my budget was of great concern he explained once he had eyes on the items at the storage facility he would give a more accurate price quote. He then told that There was a shipment going out in two days and he would like to have my items on that ship. My initial response was that is such short notice I don't think I can do that. His response was he would give me a 10% discount if I were to make that shipping date. I then agreed to have my items ready for pick up on that Sunday Sept. 14th (we were on the call that Friday evening Sept. 12th). I was able to scramble and arrange to have my items ready for this two day notice pickup. They came to pick up the items however the representative was not there to confirm the cost as I did not receive a call from him as he promised. He purposely was not there so he did not want to give me a price. If he had quoted me $2869 of course I would have said NO and went with a different company. He waited till they had my items in their possession. This is when all the foolishness took place. I received a call on Monday from the office stating that my invoice was ready and they had sent pictures of the items wrapped up on pallets. To my utter disbelief the invoice was $2869. I told the woman on the phone That is not what we spoke about on the phone, your rep. said it would be no more than $1500. She said no and that if I wanted I could pay the rest in two weeks. I told her I don't have that all I have is $1500 and she said she would take that payment. I didn't understand what was happening so I reluctantly agreed. This company is trying to extort me by holding the items and demanding more money than what was originally discussed. I was taken advantage of me they knew I had a budget but still tried to squeeze money out of me. They are current holding my items hostage at the shipping yard in Jamaica 10/8.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

Affordable and efficient. The team came at 9am and were done before noon. I was given an estimate…read moreon Monday and the job was completed on Tuesday. They went above and beyond my expectations. I will be using them again. I highly recommended!

Great service, would use again! Appreciated the communication about arrival time. Very responsive…read moreoverall, and the team was efficient and polite!

Minuteman Press in Largo, MD printed our family reunion programs. I was very satisfied with the…read morequality of work they provided and with their customer service! Everyone was pleasant and was very knowledgeable with advice for a professional and quality product. I would highly recommend Minuteman Press in Largo, MD for all your printing needs. Thanks so much!!!

The team at Minuteman Press of Upper Marlboro (MPUM) delivered quality products and…read moreprofessionalism. With a short turnaround time, the team printed and assembled 300 funeral programs for me; each program was eight pages. I appreciated the prompt and clear communications on the best paper options and shared drafts for approval. The final product was crisp! The colors and images were perfect. Days later I returned to MPUM for 300 memorial magnets. Once again, they delivered quality services and products. I will return to MPUM again for my future printing needs. I highly recommend their services for your printing needs.