NEVER seen a store as poorly run as this ever . There 3 employees. Mess everywhere. Piles of junk …read more Waited 40 min to pick up a 35 cent prepaid copy and I'm still waiting. Another employee said the entire print dept quit las week and one guy had to help tech and print . Currently spending over 30 min helping a senior look at computers. It needs to be shut down. Staples needs to get it together. Wow just wow

Went to go print out some papers wasn't too busy, lady upfront didn't feel like helping out and…read morejust made any excuse and walk away I even overheard a couple talking about how bad her service is as well; she had short nappy hair I'm not that good with computers so I went and spent $10 for no reason bc she didn't wanna help....

I visited this location 3 times and I am not a fan. The store is very small, and staff lacks…read morecustomer service and a sense of urgency. Overall, not a good location or experience.

I will say the customer service has never been an issue for me. However, this is the second time I…read morehave mailed items / returned amazon purchases at this location only for Amazon to tell me they did not receive the item in the envelope. I will never do a return at this location going forward which is unfortunate because I am in the shopping center most weekends and this is the best location for me. I wonder if this is a regular thing?

Horrible customer experience. Both employees I dealt with an attitude. Too many other print and…read moreshop options in the area for this type of behavior. Also, they charged to print my FedEx airbill. $1.59. What a joke, and probably against FedEx authorized retailor or agreements.

My package has been rescheduled daily since 01/30/2026 due to "severe weather". Today is now…read more02/10/2026 and there is no update. Customer service are representatives from different countries and are limited in assisting. UPS refuses to assist thousands of customers with locating their packages. Due to the package being "en route" we cannot file claims to receive refunds or reorder the product. Please file complaints with the state attorney general! File disputes with your banks!

As others have mentioned, package is lost with zero accountability from UPS staff and nowhere to…read moreturn for help for a very important medical prescription. I've called the call center in India over 15 times and get the same script every time: "it's being escalated", "we'll contact the local facility", and my favorite "we'll call you back in one hour." Spoiler alert, no call backs and no package. Those same representatives are not able to provide useful information-- they can't see where the package is. The can't get ahold of facility staff. There is no customer-facing staff at the facility. When I ask customer service representatives to speak to someone in the United States, they refuse. This is horrific customer service and if this is before the expected 30,000 layoffs, I don't want to know what it will be after. I will not trust this company with important and lifesaving packages ever again.

I went to drop off a prepaid return for TikTok that did NOT require a label or packaging. This…read moregentleman (inserts sarcasm) wanted me to pay for packaging that the provided QR code stated was not needed. He described himself as the OWNER of this franchise location when I questioned his ability to follow instructions. After a brief back and forth on what I was not paying for vs what was provided, he eventually allowed me to leave the item and provided me a receipt. I've never had this issue when I've dropped items off at this location on previous visits.

The personnel is very unengaging, unfriendly and uninviting. No matter how the customer attempts to…read moreengage, they remain so stone faced. The younger gentleman is somewhat more accommodating. This displayed persona is displayed routinely. They must remember that they remain in business because of customers patronizing them. A pleasant smile and saying "you're welcome " after a customer says "thank you & have a nice day", cost NOTHING!!!

My family have been doing business with Caribbean Cargo, DC since 2009 and we have been very…read moresatisfied with their service. Once when our shipment was misplaced by the freight forwarding agent, the staff at Caribbean Cargo worked diligently to help us recover our cargo. We have developed a great partnership with Caribbean Cargo and when it comes to sending cargo to St. Lucia, they are the only company we will use. We have used another shipping company in the past but they did not compare to the level of service that Caribbean Cargo provides. We highly recommend Caribbean Cargo DC when it comes to shipping to the Caribbean because of the assurance that your shipment will arrive at its destination as intended. Maurice P.

Great staff and customer service. I enjoyed my experience in shipping to Guyana. Timely arrival…read moreand convenient being in the DMV area compared to driving to NY to ship. Highly recommend.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

Great service, would use again! Appreciated the communication about arrival time. Very responsive…read moreoverall, and the team was efficient and polite!

Affordable and efficient. The team came at 9am and were done before noon. I was given an estimate…read moreon Monday and the job was completed on Tuesday. They went above and beyond my expectations. I will be using them again. I highly recommended!

Minuteman Press in Largo, MD printed our family reunion programs. I was very satisfied with the…read morequality of work they provided and with their customer service! Everyone was pleasant and was very knowledgeable with advice for a professional and quality product. I would highly recommend Minuteman Press in Largo, MD for all your printing needs. Thanks so much!!!

The team at Minuteman Press of Upper Marlboro (MPUM) delivered quality products and…read moreprofessionalism. With a short turnaround time, the team printed and assembled 300 funeral programs for me; each program was eight pages. I appreciated the prompt and clear communications on the best paper options and shared drafts for approval. The final product was crisp! The colors and images were perfect. Days later I returned to MPUM for 300 memorial magnets. Once again, they delivered quality services and products. I will return to MPUM again for my future printing needs. I highly recommend their services for your printing needs.

Recently our office moved. We were extremely satisficed with the quality of the movers, their…read moreprofessionalism and careful attention to detail, carefully moving our equipment and furniture. Our move was very organized, with not a minute wasted. They came prepared with all of the needed moving equipment. I would definitely recommend this company!

I hired them for a small move. From start to finish they were incredible. Tanya helped set…read moreeverything up. Mark and his team handled everything else. They were professional, polite, and respectful. I will absolutely use their services again.