I return so many packages that I frequent UPS. This location is small but mighty! One of the few where there is a self serve to return packages- all you have to do is scan your QR code! I love it! It makes things super easy, staff are always friendly. I will be returning. read more

The staff is really nice. I am greeted by name when I enter the store. I love that I can check my mailbox anytime by using my own key.

The service is quick and easy at this location. I was in and out in less than 5 minutes. The staff is quick and made sure to take care of the package with extra stuffing without an issue or extra cost. read more

There was one person working the store. He seemed to be distracted and was not engaging. It's a toss up if I'll patronize this store in the future. read more

The UPS Store - Street view - Printing Services Near Me - Bowie, Maryland

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I wrote a review last week over a dispute wit UPS. I am happy to say the owner took immediate action to help us resolve our issues and was prompt and was able to give a satisfactory resolution. Than you for working with us. read more

I can truly say that I always receive outstanding customer service when I visit the UPS Store in Bowie. It's always a rewarding experience. The entire staff is professional and knowledgeable and is always helpful. Overall the provide the best customer ever! Thanks to the staff for making my visit to the store a fun one. Mrs. L. Barnette read more

Service. Service. Service. This is an easy 5 stars b/c every time I walk into UPS Store Lou and Cathy do a great job of assisting me with a big smile. It really gets me out of there in a better mood and that in turn helps MY customers! read more

Best place to get reproductions that you would like to make into posters. I have done several for the office and then started doing several pictures of my granddaughter that I wanted to Frame in a nice 8x11 size. read more

I am in this store at least once every week or two and the staff is stellar! I recently was helped by Michelle and she was so thoughtful and helpful. You get in and out quickly and the store is clean and well kept. read more

One of the best stores where i was able to send my stuff and been received the next day. Clean store and good job to all the staff of UPS store-2888. Excellent and more power. read more

I am delighted to say that this location is wonderful. The employees here know their job and do it superbly. I have never had a problem with shipping or returning a package. Their service is quick and friendl. read more

I asked an employee why do they charge for printing services plus copy of print. His response "i dont make the rules, i enforce them" just rude! A simple "every UPS has different rules would have suffice." Needless to say, please avoid this location. There are so many UPS locations in the area with nicer employees, excellent customer service and zero dollars for the printing service. read more

This UPS store and staff are professionals who interact with their clients with insight, wisdom, and efficiency. As a small business owner, the store continues providing services that prevent me from going to other vendors to handle my mail, packages, and communication needs. The staff's attention to detail is noteworthy. read more

I ship packages pretty frequently and this locations is great. Always good customer service and im in and out quick and efficiently. I have gone to other locations in the past where service was ok but this location is the best by far! read more

The staff is friendly and efficient. Will continue to use their services. Quick in and out

Quick, efficient, lady was very specific about what they could and could not do. Able to find my stuff quick and got the line processed as fast as possible read more

If Demetrius is there, see him! This young man takes providing outstanding customer service very seriously. He not only provided me with several shipping options, he provided expert knowledge of best shipping practices for the type of shipping I needed. I wholeheartedly recommend utilizing this store for all your speciality shipping. Kudos!!! read more

I am glad that I can go to this location for my mail and packing needs. They also have a ton of other services!

I've been going here for years. I ship a lot with Amazon and do a lot of returns. Amazon has free returns. I always bring my own boxes and print out the labels. All of a sudden they wanted to charge me $1 to tape up the box. Now I take my business elsewhere. It's not the $1, it's the principle. read more

Terribly disappointed with my experience at this store today. I went to return ship an item to a company in Canada and because it was going out of the country there are a few more steps to the process. It took me about 10 seconds before I walked out when the very stupid employee said to me, "Canada, is that in the United states?" And they expect me to trust them to ship something, anything? I will never patronize that store again. read more

I needed to ship something internationally with short notice and I had missed all the deadlines of other carriers. Thankfully this UPS store was still open and had a later pickup time. I came in 30 minutes before closing and the owner was kind enough to help me with the copies while I prepared my documents for shipment. The tracking email was easy to use to follow my package along all the stops to its destination. Sure enough, my package arrived on time. I would definitely use this store again. read more

UPS and sometimes USPS services are provided here. They have a small shop with boxes and box supplies. They also have a number of P.O. Boxes too. I have little trust in USPS since they have lost one of my express mails. This store is the closest express mail service to my house, so I come here for overnight delivery instead of the USPS. My only gripe is that UPS refuses to ship overnight to any P.O. Boxes. Well, guess who has a POB? The IRS, that's who. Many folks need to overnight to the IRS for their tax returns or estimated taxes, but NOOOOO, don't come here. Other than that, I get dependable, trackable overnight service. read more

Customer of over ten years now going to FedEx in Annapolis. Lack luster team- not the least bit customer friendly now that the new management has taken over. Sad loss of a once great small business resource in the area. read more

If I could give this UPS location NO stars I would. Back in April I shipped 2 packages. One arrived damaged and the other never made it to its destination. UPS cited Covid 19 as an explanation for the one week delay (approx) for one of the packages. When i went into the store to ship additional packages and submit a complaint regarding the aforementioned packages, i was assisted by Zsarmaine (manager). I noticed Zsarmaine was short and slightly rude the Friday before. So this visit to the store i brought it to her attention because i noticed the same curtness in attitude. She became more irrate and threatened to call the police on me bc i told her she was rude and requested better service. She refused to service me or call her manager. She serviced several customers including a white male that she notarized a document without requesting any identification. I stayed in the store for almost an hour requesting help. By this time the truck for the day came and went, eventually delaying my new packages 5 additional days. These packages were the replacement packages for the ones that were previously damaged and lost. In addition, to the inconvenience i was more then appalled that she threatened to call the police bc i made her aware of how rude she was being. After almost an hour she called her manager Kristen. I explained to Kristen how inappropriate it was for her to threaten to call the police on a black woman for something so trival that could have been handled with better customer service. I also made Kristen aware that Zsarmaine did not request any identification from the white customer for the notary BUT requested identification from a young African American male. Kristen was able to rectify the matter and subsequently, i had no further problems from Zsarmaine. I went in today to ship three boxes. The employee (Carlos) refused to shipped my items due to how they were packed (all boxes were taped so he had no clue how they were packed). Due to the previous shipment being delayed over a week my items (juices) in the package fermented and burst (which UPS still have not provided proof for). I tried explaining to him it had nothing to do with packaging, rather the extended delay. He continued to be rude. I asked him what was the problem made him aware i was a paying customer and stated "you act like im spending monopoly money" he stated in the nastiest tone "YOU ARE". At this time, i pulled out my phone while he called the manager. He told the manager he was not shipping my items bc he did not want to be responsible. When i realized i was getting no where with him i repeatedly requested Kristen's number (i called 2 days bf for her number, which he did not provide and i politely left my name and number). I was previouly provided her number in May, but misplaced it. Carlos stated that we already gave it to you several times and im not giving it again. I left the store that was crowded with other customers feeling humilated and as if i was not valued as a customer. At this point, it was clear the sales people at this location did not value my blk dollar. It took me going through my call log, calling 5 to 6 wrong numbers, all while trying to find another shipping location for my items to be shipped in time. I eventually found her number. I was infuriated. Kristen was apologetic stated she would convey my experience with the owner. She also said she would have the owner call me within the hour. I did NOT receive a phone call. I sent Kristen a video of Carlos behavior and her nothing. This location needs to be boycotted. They do not value the blk dollar. I have witnessed first hand how Carlos and Zsarmaine treat diff customers from diff ethnic backgrounds. In addition to posting my multiple traumatizing experiences here i will post on every forum that allow reviews. read more

I recieved so much help from Dana at this store. I had to return a huge dog crate (33x49x20) and the box it came in was too battered to use. She suggested we go to a home improvement store to look for a box, as they didn't have a big enough one at the store. We brought in a massive refrigerator box and she enthusiastically and painstakingly fixed it and molded it to size, without complaint. The box was so big, it couldn't get through the front or the back door. After a little while of manipulating and breaking it back down...off it went! I appreciated her help tremendously. I was already stressed and she knew it -- she was very helpful, nice, and accommodating. Dana went above expectations. read more

My experiences at this UPS Store has been GREAT! The process of obtaining a mailbox for my business was seamless. Mr. Yong and his team are extremely professional. I have had many printing jobs done to perfection! Mr. Yong also built and designed my business website which he was very patient throughout the process with my many changes :-)...... I highly recommend this store for all the services USP Store provides and much more!! Their small business products are great!!!! It was a "one stop shop" for me!!!!! Sincerely, Elite Services Group-C, LLC V. Shipman, Owner read more

I buy everything on amazon and often have many many returns. This store is amazing!!!! Diane at the front desk is so knowledgeable!! This is a great store. read more

This UPS Store location is the best. I have been a customer for many years and have found the customer service to be among the best in the Washington DC Metro area. I know I'll continue to work with this location for many years to come. Thanks Mr. Yong for a job well done! read more

I visited this UPS store the Friday before Christmas with several packages that I needed to send to various locations. The store was busy (obviously) but the staff was very extremely friendly and patient and took their time with me to ensure that all of my shipping information was correct and I had all of the tracking info I needed. All of my packages actually arrived early. They will definitely handle all of my future shipments! Excellent customer service!! read more

Wonderful customer service, product pricing and quality to build or ramp up your business marketing!