Fast service Always smiling Services are varied and suits all needs Not much more to say ... read more

Parcel and Office Solutions - Notaries Near Me - Odenton, Maryland

Great job I was in and out in no time they even sealed my package for me I will definitely go here again!! read more

Parcel and Office Solutions - Notaries Near Me - Odenton, Maryland

Great Job and anything you need done with the various services they offer. Jobs are done quickly and effiiently. They are the best!!!!! Everytime I go there for any type of service, such as, Fed Ex, UPS returns, etc., it is taken care of quickly and efficiently. I recommend them highly. I have never had to wait a long time to be helped. I am in and out and satisfield with the service everytime. I have never had to ask for help. Whoever works there, immediately comes to my aid. I have never been dissatisfied. As a matter of fact, it is the only place I go to have mailings, faxes, etc. done. read more

My husband and I used to go to this store a lot before the pandemic. We were always very pleased with the customer service that we received. The owner at that time was very personable and knew all of her customers by name. We went back in yesterday for the first time since 2019 and had a very different experience. Later, I learned that the previous owner had sold the business. Unfortunately, although the services they provide remain the same, the quality of service is very different. I'm hoping it was just a bad day and they were short staffed. The lady at the counter was very nice, but not at all prepared. It is a fantastic location, nestled inside of a large community so it's the perfect place to be able to drop off packages that simply need to be picked up by UPS or FedEx. Again, it could have just been a bad day, but if you have a business, you should make sure you are prepared to serve a customer as soon as the doors open. We went in over 30 minutes after they opened and they were still not able to help us with mailing a package via UPS. I try very hard to support locally owned small businesses. So, we will give them another chance at some point, but I hope they are better prepared to serve their customers on most days than they were when we went in. read more

I came in for some boxes today. I've never been in ,decided to give them a chance since I was heading into the Food Lion anyways I usually stop by Office Depot. No greeting ,no hello I was standing by all the boxes I had to finally say could I get some help and then she acknowledge me. I was the only one in the store . They have the boxes prepared and with the price on it, but she charged me a different price and when I asked her about it, she didn't know why it was a different price. Just overall not a very good customer service experience I will never go back and I wouldn't recommend it. read more

Outstanding service--quick and efficient! We needed to get several documents notarized and the clerk was quick and accurate. We forgot one more document that we needed to print out and mail out FEDEX overnight. It was easy to get that all done in one place. Thank you for the great & professional service. I would come back here again. read more

Went in for fingerprinting, and they were quick and made the process seamless. Great experience

It is very rare for me to have to ship something so I was unsure of all the details needed to get my package on its way. I found out this place was within walking distance of me and had a great experience. The person at the front desk was friendly and very helpful. They made it easy, simple and I was out in just a few minutes with my package making it on the truck that was just about to pull out! Good place. Great experience. read more

2 weeks ago, I called Parcel & Office Solutions location three times in one day to glean if a notary was in the office. On the first call, I left a message asking this question and gave my callback number to never had my call returned. I find it difficult to support independent businesses when they lack the will (and oversight) to perform the basic task of responding when contacted, even if they do not have the staff to immediately answer the phone. While I'm not thrilled with the UPS Store, they do offer consistent behaviors such as answering the phone during normal business hours. read more

This place is great! The workers are so helpful. They are usually pretty busy though so be prepared to wait in line. This is like one of those mom and pop shops. They also speak Spanish, which is awesome! I love coming here for my Amazon returns, it's super quick and easy. Literally just drop it at the front desk and have my refund by the time I walk back to my car lol they are great! read more

I was fortunate to have been there when the first owner, Anne Twomey was there and we developed a friendship that lasts to this day even though she is living in Ireland:) Then came Joji who bought the business and we developed a friendship as well. I was sad she sold the company after being my constant go-to person for my postal needs. Now we are with a third owner and I will say Joji sold to the right couple! I have been able to conduct business as usual and I love to chat with the staff and their little daughter. I moved away from Odenton to the Eastern Shore and still use them whenever I come over the bridge. Great place to do business with and I know the current owners are doing a fantastic job. Highly recommend! read more

The new owners of Parcel Solutions are continuing the excellent service the former owner always provided. I recently used Parcel Solutions for passport photos, express mail service, and notary service. Everything was handled professionally,. The owner even went above and beyond to ensure an express mail change of drop-off was handled correctly. read more

This is the ONLY place I go for my shipping needs. I've always dealt with one lady at the counter who is nice and courteous. There is no wait, no fuss and their hours are very convenient. read more

I called after 9:00 am to ask if their notary was in the store. A young man said not until noon. I called again at 12:15 and he said not yet maybe she would arrive in 15-30 min. I went to the store and a woman was at the counter. She said she was a notary. First thing she says is "whoever sent this to you should have tagged the pages" for her. It was a simple matter to flip through the pages to see which signatures required a notary. The first page required a witness. It turns out she was the only person in the store. She said to us "you didn't bring your own witness?" After that we left the store. She could use some customer service training. read more

Very outstanding customer service. During the hectic times during the holiday season, the office aided me and displayed excellent care to all my packages. I will continue to go here and recommend others to use their services. read more

This place is soooo convenient! The owners are super nice & know a lot of customers by name! Wonderful customer service! I take care of all of my shipping needs here. Whenever I visit, I always end up staying a few extra minutes just talking to Jojo (I think that's her name). Such a sweet sweet lady. I will also be using them to get banners & signs printed for my business. read more

Very bad customer service. I needed Fedex envelopes for a large mailing and they told me I need to contact Fedex. Went to another shipping company in close by and they handed me a large stack. The sales person wasn't even polite about it. Why would you not give me envelopes so Fedex AND your store can make some money. Go to a different shipper. This place is horrible. read more

I am not certain what this ladies deal was.. I haven't had to get any docs notarized in a very long time but trust the next time it WILL NOT be here. I will travel as far as I need. Poor customer service, she rolled her eyes as she spoke and never gave eye contact. She also selectively chose the customers she would tell "have a great day" . I typically don't write reviews but maybe this could save someone from ruining their day. I only gave one star as I couldn't continue until I've done so and I guess she did complete the service.. Almost ruined my beautiful Saturday.. read more

I normally don't post reviews but this experience upset me and I needed to write about it so no one else makes the same mistake. I went here about two weeks ago to ship some school books to an established buyback website. (Keep in mind that this shipping store also buys back school books). I didn't have a box so I purchased one from here. She charged me for the box, as expected. I had a pre-printed label, which pays for shipping, so that was covered, but she also charged me to tape the box, which was unexpected because the post office doesn't even do that. They tape it for FREE. Ok, whatever so I paid for the tape and box and I lingered a bit to wait and see her tape up my box, which contained 7 books, but instead she continued to eat her dinner and told me she would make sure it's taped and sent on the truck. I was in a hurry and felt a little rushed by her so I just left. BIG MISTAKE. Two weeks later I get an email from the buyback company saying they only got two of my books and two children's DVDs (wtf). First off, I packed 7 books, second how in the hell did DVDs get in my box. I was upset and naturally I told them it was a mistake on their end, but then I remembered that I never actually saw her tape up my box. Today I went back to confront her and she lied to my face. The whole time she kept shifting around, taking long pauses, and randomly messing with items in the store as she explained how she never took any books out my box and that I need to file a claim with USPS. I will never go back here again. Every time I walk in that store she is either eating or chatting with the delivery guys. She rarely greets anyone unless they are her friends. read more

This is a great place if you need to send a package, a fax or get supplies. I send gifts to my family all over the country and they get there in a timely manner. Thanks! read more