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    The UPS Store

    4.2 (15 reviews)
    Open 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

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    1 year ago

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    1 year ago

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    6 months ago

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    4 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    4 years ago

    Came by to send some Amazon returns. The store was clean. The staff was pleasant and helpful.

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    4 years ago

    I'm here consistently for my amazon packages. Never had an issue here. The staff is friendly and work fast.

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    3 years ago

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    4 years ago

    Friendly staff and knowledgeable and the service was excellent. I had to return one item to Amazon and I needed to fax a document.

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    4 years ago

    Not sure what service everyone else got but the customer service ....Not it here. Imma just live it at that.

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    4 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I received the incorrect return instructions from AMAZON and Nico stepped right in and was able to accommodate my service needs.

    Mentioned in 6 reviews

    Read more highlights

    Caribbean Cargo DC

    Caribbean Cargo DC

    3.2
    (22 reviews)

    Great staff and customer service. I enjoyed my experience in shipping to Guyana. Timely arrival…read moreand convenient being in the DMV area compared to driving to NY to ship. Highly recommend.

    This company gets a 0. They are EXTORTIONISTS and SCAMMERS!! I first inquired about shipping rates…read morethrough email. I received a call back from who I believe is the owner or manager over the phone he asked me to send pictures which I did. i explained I need this transaction to be no more than $1000.00 and I was assured by him it wouldn't be more than $1500. I explained that if we needed to remove some items to keep the cost low we would be willing to do so. Knowing my budget was of great concern he explained once he had eyes on the items at the storage facility he would give a more accurate price quote. He then told that There was a shipment going out in two days and he would like to have my items on that ship. My initial response was that is such short notice I don't think I can do that. His response was he would give me a 10% discount if I were to make that shipping date. I then agreed to have my items ready for pick up on that Sunday Sept. 14th (we were on the call that Friday evening Sept. 12th). I was able to scramble and arrange to have my items ready for this two day notice pickup. They came to pick up the items however the representative was not there to confirm the cost as I did not receive a call from him as he promised. He purposely was not there so he did not want to give me a price. If he had quoted me $2869 of course I would have said NO and went with a different company. He waited till they had my items in their possession. This is when all the foolishness took place. I received a call on Monday from the office stating that my invoice was ready and they had sent pictures of the items wrapped up on pallets. To my utter disbelief the invoice was $2869. I told the woman on the phone That is not what we spoke about on the phone, your rep. said it would be no more than $1500. She said no and that if I wanted I could pay the rest in two weeks. I told her I don't have that all I have is $1500 and she said she would take that payment. I didn't understand what was happening so I reluctantly agreed. This company is trying to extort me by holding the items and demanding more money than what was originally discussed. I was taken advantage of me they knew I had a budget but still tried to squeeze money out of me. They are current holding my items hostage at the shipping yard in Jamaica 10/8.

    The UPS Store - shipping_centers - Updated June 2026

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