Being unable to drive, we use UBER to get around. Unfortunately, the UBER driver took my wife to…read moreyour location. When asked about the "other ups store", Kim informed my wife that there "is no other ups store in Harker Heights." My wife needed further assistance with dropping off her returns. She found no understanding or kindness in Kim's heart for the elderly and disabled. My wife was reduced to tears, and just came home still holding the packages she was trying to return. Kim is the perfect example of a person who should never have any interaction with the public.

First time coming here! Located just next to the highway and easy to access to! Twas an instant…read moreservice and they took care of my return products right away! Good service and I enjoyed it! Keep up the good work! Cheers

If I could give less than 1 star I would. Start by saying the manager is very less than…read moreprofessional and that's putting it nicely. Upon dropping a package off one day, Kenneth the manager said that he would adhere the shipping label and package up the very large box I brought in to ship. (Aprox 24x16) I trusted he would do it. Until about 3 days later I get a message from the recipient that instead of a large box containing his item he recieved a very small bag that contained something different. I immediately contacted the store. Gave them the tracking number we recieved and showed them the picture of the delivery UPS sent us as delivery confirmation of the small bag On his porch. I also showed them the picture that was sent to me from the recipient. The manager became very defensive! He said there was NO WAY he put our shipping label on the wrong package! He was very mad we accused him. * but think about it. How else would our correct shipping label go to the correct address but be the wrong package? I kept in contact with him to try and find our missing package. He stated he could get a copy of the camera tapes from inside the UPS store to find out exactly what happened with the label and package. I checked in almost daily to see about viewing the tape. The manager kept claiming that he was just waiting on the owner to send it over to him. But then 15 days after I shipped out the item he stated that he could have shown us the video on his phone but it is erased automatically after two weeks. Conveniently he told me in two weeks and one day. So the video feed had been erased from his phone. But he said the owner still had it and he was still trying to get him to send it. I checked back again and again. But still Kenneth stated that he hadn't heard from the owner. He said he was going to be at the store one day to meet with us (my wife and I). But he never showed. The employees gave us the owners name and email (ANUJ AMIN niruma.inc@gmail.com) We have emailed twice with no response. We finally found Kenneth the managers personal # (254-278-0201) because we found out he is also a realtor for AllCityRealstate. So I called him there. The next time I talked with him he stated that we already filed a complaint about him so he wasn't talking to us anymore. As a matter a fact on the phone he just kept saying "I'm not talking to you, I'm not talking to you, I'm not talking to you" and finally hung up. UPS states that the claim is closed because we got the managers # and we denied a replacement of our item. WE NEVER DENIED A REPLACEMENT OF OUR ITEM! From day one all we have wanted was an investigation done to find our item. Almost on a daily basis for almost a month thus far. The manager there denies any wrong doing. And is extremely rude! Watch out if he offers to tape your package for you! Or handle it for you at all!! He is very unprofessional to say the least. The employees there are actually very nice. But most just roll their eyes when you say his name. Because of all his lies we can not file a claim at all with UPS. Or recipient has lost out on his package and we have lost out on our item and our money.

I want to say Thank you to Summer who is the manager at this store. Summer is an amazing person…read more She is very knowledgeable, helpful & goes above and beyond to provide a great customer experience. She really helped me out in a pinch today and I am truly grateful. Mrs. Daugherty

Came here to drop off Amazon return item. It's a bit of line but went through it fairly smoothly.read more

It's really hard to imagine these poor reviews are legit because my experience (3-4 visits a month)…read morehave always been so delightful even during peak hours or if I'm having a rough day. I truly appreciate the staff and their light heartedness. I've never caught an attitude or heard a complaint with them. You're doing a great job!

Everyone is always so courteous here. I don't usually shop here, just return Amazon packages…read more Sephora was calling my name today so I went to that section. A young lady named Sydney was working that section today. She was so good! She knew a lot about the products but wasn't pushy. She greeted each customer warmly. Her customer service skills are phenomenal. Thank you, Sydney, for a pleasant experience.

I visit this store regularly. Over the past few months the service has been downgrading. There is…read moreusually only 1 or max 2 persons at the counter. We went to return something and the lady at the counter was so exhausted that she was showing it on us instead of. I don't blame her but instead blame the management.

I spent last weekend working on an advertising project for a client who owns several grocery stores…read moreand needed high-quality large-format prints for a presentation. I immediately thought of Brian at The UPS Store in Elgin. Anyone who's worked with Brian knows his level of expertise and deep knowledge of the printing business. When I'm presenting to clients, everything has to look sharp, professional, and vibrant. Brian consistently delivers exactly that--producing beautiful comps at a very reasonable price. For me, it comes down to working with a reliable professional who knows how to get the job done and truly understands customer service. On my most recent visit, Brian made me feel like I was the most important person in the room. He recognized me right away, came over with my flyers, and walked through each piece with me. I'm always impressed with the final proofs from his UPS Store. There's something special about collaborating with someone who genuinely cares about craftsmanship--reviewing the design together once it's printed and discussing the final output. Brian's thoughtful suggestions along the way make a real difference. He's greatly appreciated, and I highly recommend him to anyone needing top-quality printing services. Thank you Brian for your expediency and professionalism. I value you for all your efforts. Looking forward to my next business transaction with you.

The people who work here are rude, arrogant and unhelpful. Every time I've gone there it's…read moreattitudes and impatientness. I no longer patronize the Elgin UPS store.

Such a great place to do business at. I am always greeted by the staff on arrival. Every one is…read morechill and friendly. They make it a point to apologize if people are waiting. It is an Amazon drop off location and customers are not always to nice. The owner has high standard of her employees and set a great example for them. I boycott Amazon now, but still do business there. They always fulfill my requests with a smile.

Came here to print out my voter registration and mail it . Devina helped me and she was quick,…read moreinformative and efficient!

Solid Whole foods in the domain! Stopped by to grab some flowers and cake for a friend's birthday…read more They were quick to find and everybody loved the berry chantilly cake from the bakery! Parking was a little hard to figure out, the lot is underground with an escalater to go into the market.

I was on the top seating area and there are people that appear to be living there - there is creepy…read moreold man who I have never not seen there who just stares at people behind his computer When I left I saw a security guard on the first floor in yellow uniform, slumped over a chair dazedly staring at his phone. I vote for no security or security that does not lounge around with the homeless. They both creep people out.

Terri the manager is superstar material Super polite…read moreNina at checkout a keeper and Magdalena at Sephora very kind. Not the other gal. Pretty rude. In Sephora

I am never disappointed inside this store. It is in the shopping area on University in Georgetown,…read moreTexas. It is always clean and the employees are always friendly. Today I went to return an Amazon order, which is quite convenient, and received a 25% off coupon that must be used the same day. Boy, I got good use of that coupon! I bought gifts galore and got such a wonderful bargain. Most of the items were on sale and then got 25% off! They have name brand items and they have some less expensive things. It's very easy place to shop no matter what your budget. I highly recommend you visit!

This was my first visit to the Cedar Park Whole Foods. It is new and so well organized - very…read moremodern. I am glad the healthy hot bar for a lunch on the go (including pizza slices) is available at this location, also. As a lifetime Whole Foods shopper, it amazes me how this grocery chain has grown. And I still love it.

No bakery, no butcher counter, no olive bar, limited produce and selection. This store seems like…read morethe result of Amazon purchasing it with scaled back service to reduce labor, it lacks all the things that I sought out Whole Foods for. Back to HEB for me as this store was very disappointing and did not have anything I originally went there for.

Last time , they told me my credit card is no good .. in order for me to buy clothes, I had to use…read moreSNN .. I went home and found 2 new Kohl's cards.. Today is worst experience cuz I kept telling them I am deaf . 3 times ask for SSN .. plus they ask me to download Capital One which I don't like it.. Then use Nagish which they don't understand me .. so I had to typed words .. Finally I have had it .. I told them I will use new card one time only and typed they lost my business.. then went straight to my van and got scissor to cut up 3 cards and throw the cards in pieces on the counter.. Finally I said u y'all hearing people are so idiots..

crapy attitude girls on the cashier. kholes listing items pick up today and when i got there they…read moresaid is online only. if is not ready to pick up today don't listed it online and make people drive there when is not pick up today.