I seriously can't say enough good things about this PostMaxx location. It is the complete opposite…read moreexperience of the post office. Robyn and Rick (the owners) are genuinely amazing, kind, patient, and they actually care. Every time I come in for business shipping, they take the time to help, explain options, and make sure everything is done right. No rushing, and always real, friendly service. They do this with every person in the store. They knew everyone who came by name and they all seemed like old friends. :) If you run a business or ship regularly, skip the post office headaches and go here instead. You'll save yourself time, stress, and probably leave in a better mood. Awesome people - thank you Robyn & Rick!

I had my teen son drop off a Fedex return here for me and he came back super happy that they were…read morereally nice to him.

Always come here for my Notary needs. Amanda is always nice, straightforward and fast. price is the…read moresame as everywhere else so might as well work with a notary that knows what they're doing

Not happy and worried would be my experience here. I asked for fragile stickers and he said he…read moredoesn't carry them because "they are expensive". He handed me a sharpie and told me I could write fragile if I wanted to. I was shipping something very fragile but he used peanuts instead of bubble wrap or something more substantial. I was in a hurry to get somewhere and didn't have time to pick another place but IMHO this store is clueless. I wouldn't come here again if the shipping was free! That isn't meant to be mean...honestly if they gave me a coupon for free service I'd throw it away. I would t even give it to someone to use. I allowed him to be clueless so really my fault but other places take way better care of their cusy

First time here at this location as we've just moved to Nevada …read more It was a busy day mid week , Precious helped me this day and let me tell you , she was very sweet and helpful. Not just to me but every single customer I saw her help out . I wish I could give her 10 stars !! She made my day !! She greets everyone with a smile and that is rare these days .

I recently sent 4 boxes with holiday and birthday gifts for our children and grand children. 2 went…read moreto colorado and 2 sent to Hawaii. They were an expected delivery of 12/11. When I checked the tracking for the packages on 12/12 to see if they were delivered, the 2 to Hawaii showed they were received on 12/6 at the Henderson Post Office but no further tracking showed on line. So I went to the post office and stood in a horrific line to see what happened. There was only 1 window servicing passport customers and 1 window taking mail and packages. After a 35 minute Wait I approached the counter and provided my tracking receipt and explained my situation. The woman who helped me at the counter was rude from the get go, like I was taking time from her day. While explaining my issue, an African American man working the other counter started yelling at me saying the date is an estimate delivery and that their location does not hold packages. I responded who's helping me, her or you. Like mind your business and help the customer you're helping. Anyway the gal helping me disappeared in the back with my receipt. About 5 minutes later she came back to tell me they were not holding my packages. That wasn't my question I explained. I asked her it says packages received at the Henderson location but there is no further tracking after that. So I asked her how can I have this looked into. She said you have to file an inquiry. I said well can't you help me with this, it's why I'm here she said no I don't know how and you have to look on line. Like wtf, I paid $85 to ship 2 small boxes and y'all can't get it right or even help. I went on line to try and find where to file an inquiry and it's not easy navigating through the USPS website. So I finally found the site and file missing packages. It's been 4 days and no reply from anyone and the packages are still incognito. Every time I go to this location everyone at the counter is rude and speaks in a condensing tone. If they hate their job so much, why are you there. I'm beginning to think someone stole my packages before they even left the post office, thus why there is no further tracking after they were received and processed. Very frustrating and disappointing to say the least. And sadly my family may never receive their packages for birthday and Christmas.

They only had 1 staff running the store. The line got big…read morebut she was really good at managing. We shipped to Korea and she was very nice and patient as it was our first time shipping. We had no idea but it does cost a lot. They have everything you need to ship and can make copies

These folks are beyond incompetent! Cant seem to get a package delivered on time or received on…read moretime. And when it's ready for pick they won't release it even with proper ID and shipping documents. Because their policy says I need an ID with the delivery address. Absolutely will never do business with FedEx again! For an entire week I have struggled with them on delivery times and addresses. Avoid avoid avoid this business

Postnet you are the best of all things "mail!"…read more The mail is a thing here! It's almost like having a mail service to make your life easier . If you mail a lot to the same addresses listen up. They make it easy and simple . First off, they handle all things mail here ! You can know that it's going to be done right, and with amazing results. They have the best individuals that work here. It's makes it easy for those of us that lead busy lives. Thank you for all the work you always put into helping out the mail service for us. Anytime the mail needs to go out, I can definitely count on the support of the staff here. The service that they provide is always great and efficient. Thank you again to the staff for all your support.

Needed a banner made for a celebration of life. I wasn't sure how to design, so we asked for…read morerecommendations and Kiki helped us with a few ideas, they then sent us a proof to view and make changes if needed, which we didn't need any. It was finished on time and at a great price. I will be back for any need we have with shipping or printing. Check them out they were great.

This is my go to UPS location to do all my Amazon returns & boy do I always seem to have a lot of…read morethem! lol So much I'm a familiar face here & got to know one of the employees named Chris. He's always so nice, quick to scan all my Amazon returns as sometimes I do show up with several packages. We usually have small chit chat. There's another familiar face that I see a lot of but I don't know her name. She's a younger, blonde female & I think she's the manager. I do see lots of new familiar faces at other times. Not sure if they float over from other locations but I always prefer to deal with Chris. There have been times I've dropped off letters to go out in the mail but they take a little longer than the post office as this isn't their main service. I like the location of this UPS being that it's right next door to Smith's that I will run into often after dropping off my Amazon returns. I like that they're open at 8am during the week so I can stop by here after my long night shift. Thanks for always being so nice & doing a great job Chris!

Tyler and Jayden were super professional, helpful and helped me get my package shipped out without…read morea lot of stress. Thanks guys for your help!

I took in some packages that already had postage on them, and the guy was very friendly and…read morehelpful. When I have gone to other ups stores they aren't so friendly. I will keep going to this ups store. My tape wasn't sticking to my box and he added more to the box for Me. They really care about their customers.

This is where I return a lot of my Amazon packages lol. I've also had a few things notarized here…read morewhich is not available all the time, but it is available. I think three times a week at various times. The service is great. The staff are really friendly and welcoming and you don't ever wait very long at all. They have The self scan machine which is very convenient and saves time... and even though they're supposed to charge you for tape, they usually don't. The only issue that I've ever noticed is, It's very hard to connect to Wi-Fi inside the store. You mostly have to step outside, but overall highly recommend.

Service was good and staff are friendly. Service was fast and easy. Value was decent and I…read morerecommend this store as staff are fast and friendly.

Came here to get assistance with international parcel shipping issue - Robyn was assisting me and…read morewas very unhelpful. Been to this location multiple times and had always great experience. Not this time

I have paid for a box twice. I do not get a ton of mail, but I noticed and reported someone else's…read moremail in my box. It was shrugged off as an "accident," and he needed to train his son. Now, just before the holidays, I go back in, check the box, and still someone else's mail is in my box. The son saw it, said his father would call - nothing -------------------- I have tried to call this facility 20x, no answer, no voicemail - nothing .. Why am I paying for a box that others are using??????????????????????????????

I am NEVER coming here again for ANYTHING. My package was NEVER delivered. Spoke with UPS & they…read moreclaim package was never picked up and that they only created label (As shown in delivery notifications). I've been back and forth with UPS & this establishment, but you're more likely to get a hold of UPS than these guys. They almost never answer their phones, no matter what time it is. I've came in and spoke with them about situation and all I got was "Come back next week" SMFH. Horrible customer service and the fact that they won't take responsibility or refund me is ridiculous. This package was for my family's FUNERAL and they lost it :( NEVER again! This makes me mad and sad. I needed this delivered for a loved one... Thanks a lot ZERO STARS

The shipping was super fast and easy! The prices are the best in town and owners are nice and…read morepatient. I recommend them for any shipping needs in this area. They also have notary and passport services!

Friendly staff and lots of services I didn't know existed. Family owned is a huge plusread more