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    The UPS Store

    3.8 (67 reviews)
    Open 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Errands in boxes
    Maria B.

    Came here to pick up a package. I was surprised by the unfriendly service received and the lack of attentiveness, I understand the holidays are frustrating for employees because of the high volume of customers but there is no need for rudeness. I told the staff member that I have the package number so he can found it easily he repplied with no, if I needed it, I will ask for it in a very condescending way. Then he asked for my ID and went to look for my package. Afterwards he scanned and told me to sign. He didn't communicate or even say anything else. I have gotten way nicer service from the other staff members, unfortunately this time was the exception :/

    The blue plastic glass protector, which was: under cardboard, which was inside butcher paper, which was inside a mass of bubble wrap.

    I sent valuable (to our family) artwork from Miami to Arlington VA. Service was so friendly, it felt like a handshake deal. David (from Hallendale's UPS Store 1937) came over to our place, took 4 pieces of large artwork, and thanked us for our business. Super friendly, was not rigid about the fact that the service elevator was out that day (28th floor). A week later, another super friendly person calls me and says he's 45-minutes away from me...with my artwork. 45-minutes later, doorbell rings and a very large box was delivered inside my house! It took a long time to cut off all the tape and bubble wrap and cardboard and glass protection -- I think that artwork was packed so well it'd have survived any traffic accident. I took pictures, but they don't do it justice since you can't see how each picture was individually glass-protected, then covered with cardboard, then covered with paper, than covered with bubble wrap, then taped horizontally and vertically. I usually only ship documents and such, but I'm now going to use UPS Freight whenever I can. If I'm back in Miami and need to ship anything - even a document - I'm going back to Hallendale. Thank you for taking great care of my family's stuff.

    2nd best part about this UPS is getting my packages and Great staff, 1st is these Great Gals!!!

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    5 months ago

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    9 months ago

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    8 months ago

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    2 years ago

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    1 year ago

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    9 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Excellent service with fast service friendly staff always helpful. Recommend the establishment for many needs.

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    4 years ago

    Their rate beat another shipper by over $60! They are the choice of an auction company from which I buy occasionally.

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    4 years ago

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    4 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    They are fairly priced, the entire staff is so kind and helpful and they have the two sweetest dogs!

    Mentioned in 4 reviews

    Read more highlights

    Print & Post - Coming at me yelling "you who're people"

    Print & Post

    (7 reviews)

    I sent a package and cost me well over $150.00 and was promised 3-5 days delivery it's been weeks…read moreand it never got there. They don't answer their phone when you call either. So there is no way to claim. On top of it they were rude and unhelpful when I had to seek shelter inside their store when one of their Amazon and USPS delivery people gaslighted me yelling at me when I asked the USPS driver to please move her (illegally parked) white unmarked vehicle from behind my parked car so I could get out. Suddenly The Amazon worker rushed out of her truck and over to me. I had gotten out to ask the USPS driver after three times to please move and then I decided to get the ID of the vehicle as that was my only recourse. The Amazon worker rushed at me saying I was harassing the USPS driver. I moved quickly into my car for safety but she followed me and she banged on my glass screaming at me "what is wrong with you white people" They Karenized me gaslighting the situation when they were being aggressive. When I ducked into their store to ask them to please get their delivery people off of me they told me I had to leave that it was "too loud" instead one of them went outside to chat with the Amazon worker and smiled as he left the store to talk to her I felt threatened so instead I called 911 as the Amazon worker was outside the shop not letting me leave. I will never set foot in this place again. They work with bullies and thugs. Meanwhile I was late to work and the cops did nothing either. Never set foot in this bizarre palace again - and I escalated the situation to Amazon, because this shop did nothing to palliate that the drivers that work with them bully their customers and they don't care that they block traffic for their purposes

    I have been using their virtual pro box for 3 years the owner is a very very very (I can't express…read morevery enough) nice man we always have great conversations while picking up my mail I've never had any issues with them I love this place I've moved further from their location but I refused to go to another location the longer drive is well worth it because of the trust and friendliness I've received from them I will be a life long customer. They have now began allowing their adult children to run the business more and the same customers service I've received from their parents have been presented to me through their children. Can't stress enough this is the best place to have a P.O. Box I've been late paying my bills and it's always been a friendly and understanding courtesy extended to me!!!!!!!

    The UPS Store - shipping_centers - Updated May 2026

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