I gave this 2 stars only because the van was the size they said it would be and it fit everything…read moreand more that I needed....but the part that really matters is what they hide from you, dont tell you and how they treat you. Of course they're not going to tell you everything you really need to know , so the young girl I spoke to originally told me for the van it would be 19.99 then of course I assume added gas and then perhaps milage of some sort.... well I ended up paying 19.99 X what i ESTIMATED driving ..... they charged that which was $55.... honestly I knew I went over so I was assuming they would tell me in a phone calling following my drop off ....NO they called me explaining my card was being declined for another $55 payment which was NOT true of course I had only put money in that account to pay my bill ....so I told them to check it because I had already paid ...received NO phone call back so i assumed at that point everything was solid.... NOPE I received an invoice via email for an overage charge and also a late fee..... so long story short they hide things from you , of course you sign your contract but a few things may slip bc I did read it. The very least they could have done was inform me how much I was being charged over like they're supposed to. There even was a number i called several times to try and resolve it and id wait over 15 minutes on the phone every time and get nobody... The other thing, I understand everyone has to learn but they had a girl on the phone who had NO idea what she was talking about considering she was talking to the manager WHILE on the phone with me , like at least put me on hold and fake it, so unprofessional. This is peoples money and time youre dealing with . Legal contracts aren't a joke. Ill never rent here again, could have paid my dads gas to drive here from cocoa beach and then back for less than i paid for this rental.

From the owner: UHAUL TOP 100 Dealer Notary…read moreApostille Translations Copying Scanning Internet Boxes Packaging Materials Keys Moving Supplies Binding Laminating Printing UPS FedEx USPS Private Mailboxes Web Design Graphic Design Computer & Cell Phone Repairs

This place has never let me down--and at this point, we're basically in a long-term relationship…read more Whenever I need a truck, trailer, or van, this U-Haul comes through like a reliable friend with a pickup and zero excuses. Pro tip: use the app. I always make my reservation ahead of time so there's no guessing, no "uhhh we might have one," and no awkward staring at the parking lot hoping a truck magically appears. You show up, they know what you need, and boom--moving chaos begins on schedule. The real MVP here is the overnight drop-off. Absolute genius. Park the equipment, snap a few pics like you're doing a mini photoshoot ("work it, trailer"), drop the key in the box, and go home. No waiting. No small talk. No wondering if you'll be charged for breathing too close to the bumper. Awesome convenience, solid equipment, and service that actually makes moving less painful--which feels illegal somehow. If you're renting U-Haul, this is the spot.

Went inside this modern well-kept U-Haul truck rental and accessories store with a strange combo…read moreemphasis on cellular phone carriers and merchandise. The front door was unlocked and no employees inside but found the packing tape and bubble wrap I wanted against the wall. After five minutes browsing, I went through the rear unlocked door and observed an entire fleet of U-Haul trucks of various sizes, still in the search for an employee. Sadly, no sale today due to obvious reasons and will purchase on Amazon.

Best customer service ever. The guy at the desk was friendly, helpful and so funny. He made the…read moreprocess super easy, explained everything to us and it was overall the best experience you could possibly get. If anyone ever needs to rent a U-haul I will absolutely tell them to go here. 10/10!!

Such a convenient location and we'll organized. Parking is easy to find. Very clean and open…read morelocation. Friendly staff. The prices are fair and well explained. Just ask any of the employees to explain any thing to you. They have many options for the size of vehicle you need. Happy I chose this location for my moving services and will be choosing them again too.

Worst experience with a truck rental co. First they did not have the truck ready at the appointment…read moretime. Finally delivered a truck. Next morning engine light came on...when we called about that we were told ...oh that truck is supposed to be in the shop. Finally get another truck drive to our destination, open the truck, everything is wet. Mattress, boxes etc.. Upon inspection some idiot caulked where it had been leaking. If you value your money, time and valuables don't use PENSKE.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Extremely incompetent. I had a reservation for 7:30 am. I have movers scheduled for 9. I arrive…read moreand they tell me they don't have the truck and don't know when it will arrive. They have trucks sitting outside but am told those can't go long distance. Mind you it is only a two hour drive only. Definitely do not rent through this a company. The lack of urgency knowing that there are people waiting is beyond ridiculous.

Best Penske Dealer I've ever been to. He was extremely knowledgeable, and was thorough, but fair…read morein the check in process. Had a hard time finding diesel, and he was able to direct me perfectly, and also forgot the key when I turned in the truck. He didn't Ding me for being late. I wish all rental places were that.