My local UPS store for years and always consistently excellent customer service and honest and friendly owner and employees!

Terrible customer service. No body answers the phone. Went and dropped off a package to be overnighted, and spent $143..24 hours later and the package has not even left the location yet. Will be requesting a refund, and since no one answers the phone at this location i am sure it will be a lengthy process. Go elsewhere to get important packages overnighted. read more

Visited the UPS store to send packages back without a box and only scanning. It was quick easy and the staff was extremely helpful and knowledgeable about the product and services . However, a couple of times that I have visited before closing the system was down and sometimes they close earlier than what's on the timeframe, so just be wary of that it's happened to me on a few occasions other than that the overall experience was very good. Five. Stars for the employees who are very helpful at this location. read more

This is a Great store that's convenient with great service but please update your full service hours. read more

The UPS Store - Printing Services Near Me - Plantation, Florida

Returning an item was so easy! I packed it up, scanned the code and was in and out in about 5 minutes. The young man working there was very nice & helpful. read more

The service is excellent and the staff is super helpful. Prices are reasonable and competitive. Great location.

Ups store was close to me. Easy to get in and out parking wise. I walked in without an appointment and got serviced right away.

They lock their doors 10 minutes before closing, insane. I understand people are ready to go home but you close at 5 pm on Saturdays not 4:50 pm. read more

More convenient than Central Park Postal for shipping needs. Open 7 days a week hours are great. Staff is awesome!

Great UPS store. Its located on the northwest side of Broward Blvd. & Nob Hill Rd. It's bright, clean, well organized and stocked. The service has always been friendly and helpful. Shipping from this store has always been a breeze. Getting a parking spot can take a minute as it is on the small side so keep that in mind. read more

Amazing customer service! Beautiful store! Friendly staff! Speedy service! I drop my Amazon packages off often and they always get sent out same day or next day!! This is my go to UPS store! I live next to the Sawgrass location, but I don't mind driving a couple more miles to a store that is efficient with picking up and dropping off packages! The owner is so welcoming! And this store is elevated above all the others in the area! Recommend this store 100%!!! read more

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Absolutely incredible. I live close by. I have come here for years. I have given lots of business. Mostly Amazon returns but also personal items to ship. I had an Amazon package to ship today and I forgot to print it out. I wanted to print it out in the store, which is something that I have done on occasion. The worker Wanted to charge $2.25 or something close to that to print one page. He refused to make an exception. I told him that he would lose a customer over this and he was OK with that. What a fool. I will certainly give the store less business, and to the extent that I Can go to another UPS store I will. I will certainly badmouth this store to all my friends. It's hard to believe that the owner would have made such a foolish decision, but the owner was not present, and the young worker was just a fool. As an aside $2.25 to print one page in black-and-white is certainly a rip off anyway. Stay away from this place. read more

DO NOT VISIT this store. The customer service is horrific. I recently paid $88 to send a very important package overnight. It arrived 4 days late. Although it was not the fault of the store, UPS requires that they facilitate the refund. I have called 6 times, left numerous messages and they do not return calls. The owner is non existent and the manager is never in. The employees have tried to help but they do not know how. I would recommend going somewhere else if you want any kind of service. read more

Very slow and unprofessional. Rude. If you do not know how to work fast and in a professional way, then at least be friendly and nice. read more

I can't believe what just happened, was in the store waiting patiently, received a call on my cell. When it was finally my turn, the man behind the counter Ralfi, skipped me and went to a guy that just walked in. (Maybe his friend) but that took an additional 10 minutes to ring him up. I've been dropping off at this location for 9 years to be treated like this. Horrible customer service. read more

Just arrived here at 6:12. All hours posted say they close at 6:30 and yet all the doors are locked and the place is closed. This is so frustrating. This store lost a customer. Go somewhere else so you don't show up to no one there and waste your time. read more

The UPS Store - Hours state they're open til 6:30. It's 6:12 and as you can see there's no one here. - Printing Services Near Me - Plantation, Florida

Excellent customer service. Something I sent was misdelivered. Juan acknowledged immediately where the error occurred and with perseverance rectified the error. He kept me informed throughout the process. read more

What a miserable staff they have at this location. I always thought it was just the owner that was miserable, but now there's a worker there that's equally as miserable. I'll drive 5 miles out of my way to use a different UPS store from now on. They don't appreciate your business read more

15+ year customer with a litany of positive reasons to support this particular UPS Store. Present ownership (Raffi) is simply a phenomenal human being and an extraordinary, caring, store owner. In the entire time I, and my companies, have been doing business here, nothing is ever lost or misplaced. Packages are delivered on time and tracked to the doorstep. I give this store my highest rating and compliments. read more

Rafi offers fantastic, friendly service every time I go in there. I actually prefer paying more for shipping UPS versus USPS because it's a much better experience overall, and certain people have a strange aversion to the post office read more

You can't never get anyone on the phone they misplaced my package horrible service they need to be better at customer service and actually answer the phones read more

I love this UPS store located at 151 N Nob Hill and Broward. Amazing customer service! Beautiful store. Friendly staff! This is my go to UPS store and I also have a mailbox there. The owner, Rafi, is professional, kind and always welcoming! This is the best UPS store in the area! read more

I went to The UPS STORE at 151 Nob Hill Rd in Plantation, 33324. I was having a problem with my Amazon return, the owner stopped what he was doing and walked me thru what I was having a problem with. He is a kind, professional person and is always friendly to talk with. Even though the return for Amazon product was supposed to go back another store. He was very willing to help me. Please keep this store in mind for any of your needs. This store deserves 5 stars. read more

Great service! The guy in the front helped me pack my Amazon return package. He was very nice. This is a much better UPS store than the other ones in town. Go here! read more

Great customer service and very helpful each time I've been here. Usually it's to drop off pre-paid UPS packages for returns, but nonetheless always greater with a smile and friendly conversation! read more

I've been going to this UPS store for awhile because it's very close to where I live and it's also right next to the CVS where I pickup my medication. They are always super friendly, the place is clean and organized, and the process is always smooth, quick, and easy. I drop off amazon returns here and once I had a problem where it wasn't scanning properly but it turned out to be a problem on Amazon's end. They were very patient and helped me to sort it out so I was still able to get the package sent out the same day. I love this store and won't go to any other UPS store. The people are great and I have not had a single bad experience here. It's always fast and easy and I'm able to get in and out with no issues. I appreciate that. There is minimal parking there but I've never had a problem finding a spot myself. Maybe because I've always gone towards the end of the day or times when then aren't too busy. I've never had to wait long at all. I have nothing but good things to say about this location. Thanks for the great service. read more

Worst place ever. So slow. Employee trying to help 5 people at a time and not finishing with any of them. Over 30 min to send out 2 packages. read more

I was in there to box and ship something simple. I watched the owner help a very confused elderly lady trying to return something back to the seller. He was unbelievably helpful and patient with her. He may qualify as the nicest guy behind a counter I've ever seen. My transaction went quickly and I'll be back next time I have to ship something. read more

The owner of this location, Raffi, is extremely helpful and friendly. The excellent service provided by his store increased the efficiency of my business dramatically. I get an email notification within minutes of the arrival of the package. He goes above and beyond to help arrange pick up and deliveries during my busy schedule. They provide packing services, so I always take the bare item and he ll make sure it is safe for the transit. He literally sees my car pull into the parking lot and he is getting the correspondence ready before I even walk in. Raffi is very efficient and he knows what it takes to run a business and he shows it with professionalism and great service to every client. I can't thank him enough! read more

Worse customer service. The guy did not care at all to help me. Printed me the wrong thing and just walked away, rather flirt with the other girl at the counter, ended up charging me $3 for one piece of paper read more

Raffi is amazingly kind and extremely helpful. Expect excellent customer service, prompt package notifications and a friendly face if you rent a mailbox from this location. read more

This store has the worse customer service in the world. If you have a problem with delivery after you drop it off, you are on your own as they do not care. WILL NEVER USE them again read more