The lady in front desk was so rude when I just ask if I can connect to the wifi to send her the…read moredocuments to print. She told no! Not wifi. And It was so sad because I always go to there to all my office need it. But after that, I don't think to come back. Sorry but awful customer services.

Wish I could give ZERO stars. Dropped off a package there to be shipped via DHL, the young lady…read moreworking was way too busy talking on the phone, in a different language and talking to another patron who walked in after me. When she finally accepted the package, I asked her if she need anything else like the commercial invoice for customs declaration and she dismissed me and carried on with her convo in a different language. Later that night when I tracked the package, it was being returned to me. To add insult to injury, it was Friday night and DHL has no customer service at night and on weekends. So I had to wait till Monday to find out that it was being returned because of the very same document that I asked miss lady about. I now have to pay to ship again and apply and wait for a refund.

Horrible customer service. Just left. They are not helpful at all the assistance manger was no…read morehelp. All across the bored training is needed

This location is an absolute joke, they always have the carts filled and when you need one they…read moremake no effort to move with a sense of urgecy to help you. I run a business and visit this location multiple times a week, a lot of my deliveries have been damaged in shipping and i have had to refund my customers. The online claims department is a scam. The store manager was supposed to reach out to me, the supervisor Jose took my information and i have been waiting for over three weeks and have yet to receive an email or call. the management is unreliable and disappointing.

They should have a break sign and a separate close sign. I…read morehad to come back an hour later. And it's an hour drive for me.

Update On 10/21/25 I came in ahead of time to print out…read moredocuments but the clerk decided to rush me so that I wouldn't inconvenience someone who arrived 2 minutes prior to closing. Disregarding the fact that I came in well ahead of time and I'm paying full price. How is a lack of preparation of someone else my responsibility? He was so concerned about the customer arriving at closing but didn't offer to print that customer's item. I know this can be done because I've seen the clerks extend this service to customers before. I had to stop my prints and will take my business elsewhere. This is not customer service.

I went 45 minutes out of my way to try Pack-n-Ship Worldwide based on Yelp reviews. And I am so…read moreglad that I did. Let me also give a shout out to Viviana, who went above and beyond for service. I recommend them in a heartbeat. When I arrived, there was a fairly long wait. It worried me. The person in front had a complicated order that took a lot of time. So, I could not stay long. I brought two framed posters with glass. And all I could do is say, please send it for me. I could not watch it be packed because I had to rush. Well Viviana took photos of every step and texted them to me. I saw that she did a careful and experienced job. Wow. And then she took a photo of the label on the box and sent it to me to prove it was ready to go. I am super impressed. I urge you to go out of your way to support this business. This level of quality and service is rare.

Excelente servicio y atención al detalle personalizado. Tanto Vivi como Alberto te hacen sentir…read morecomo si supieran con exactitud tus necesidades

Came here to return something, I was instantly greeting by a smile from nikolas and john. Nikolas…read morewas incredibly quick and helpful with the process if your ever here ask for nikolas!

Very overpriced and the customer service was left to be desired very StreetWise attitudes if you…read moreguys want the best print shop in the area it's worth the drive to go to Aventura on Biscayne boulevard now I can see why a lot of their bad reviews are justified this is what makes our beautiful South Florida unpleasant at times

I sent a package and cost me well over $150.00 and was promised 3-5 days delivery it's been weeks…read moreand it never got there. They don't answer their phone when you call either. So there is no way to claim. On top of it they were rude and unhelpful when I had to seek shelter inside their store when one of their Amazon and USPS delivery people gaslighted me yelling at me when I asked the USPS driver to please move her (illegally parked) white unmarked vehicle from behind my parked car so I could get out. Suddenly The Amazon worker rushed out of her truck and over to me. I had gotten out to ask the USPS driver after three times to please move and then I decided to get the ID of the vehicle as that was my only recourse. The Amazon worker rushed at me saying I was harassing the USPS driver. I moved quickly into my car for safety but she followed me and she banged on my glass screaming at me "what is wrong with you white people" They Karenized me gaslighting the situation when they were being aggressive. When I ducked into their store to ask them to please get their delivery people off of me they told me I had to leave that it was "too loud" instead one of them went outside to chat with the Amazon worker and smiled as he left the store to talk to her I felt threatened so instead I called 911 as the Amazon worker was outside the shop not letting me leave. I will never set foot in this place again. They work with bullies and thugs. Meanwhile I was late to work and the cops did nothing either. Never set foot in this bizarre palace again - and I escalated the situation to Amazon, because this shop did nothing to palliate that the drivers that work with them bully their customers and they don't care that they block traffic for their purposes

I have been using their virtual pro box for 3 years the owner is a very very very (I can't express…read morevery enough) nice man we always have great conversations while picking up my mail I've never had any issues with them I love this place I've moved further from their location but I refused to go to another location the longer drive is well worth it because of the trust and friendliness I've received from them I will be a life long customer. They have now began allowing their adult children to run the business more and the same customers service I've received from their parents have been presented to me through their children. Can't stress enough this is the best place to have a P.O. Box I've been late paying my bills and it's always been a friendly and understanding courtesy extended to me!!!!!!!

Ducked in to ship some packages and it was a fine time, here is why:…read more * New operation, maybe 8 months or so * Shaul, friendly proprietor, is an industry veteran with a lot of time working in the industry * And, thus, is a wealth of knowledge. Very helpful. They ship, fax, offer safe deposit boxes and more. Friendly, efficient, clean, knowledgeable, and smiling. Love it! I've also used their inexpensive fax assistance. Buck fiddy! Cabeza OUT!

By signing any paperwork before the job is even done, you basically just piss away your money…read morebecause they say that the paperwork makes it in eligible for a refund and you haven't even gotten the service yet. Then they try to give you some kind of in-store credit which you can use for you and your family or friends so they basically don't wanna return any of your money. Do not use this company. They will take your money and laugh all the way to the bank they will gaslight you insult you and your family.

The store and the people here are absolutely phenomenal!! Had the pleasure of working with Sean and…read moreArmani, 5 minutes before the store was closing, and these guys provided an unbelievable customer experience! Not just the way the efficiently handled my business, but I watched them serve several customers with kindness, urgency, and respect, just minutes before closing time. Kudos to these two fantastic employees, and to this store location. As a former FedEx customer, I will exclusively use this UPS location for as long as I'm in the Hollywood area!!!

It's a UPS... if you've been to one, you've been to them all. A typical experience and utilitarian,…read moreshipping-focused atmosphere that we've all grown accustomed to - as we appreciate its corporate standardization efficiency while resenting its soulless capitalistic extraction. The workers who have helped me over the years with packaging are consistently great and efficient about it - and deserve a raise (because that's what gets this place its 4th star)! This is one of the rare enterprises that gets the dubious distinction for both getting praise and condemnation for having vehicular parking that contributes to detrimental automotive-focused suburban design AND for being sited on a multi-tenant lot that does contribute to a denser, walkable, multi-modal environment.

Reliable and local!! For all of your shipping needs and notary services. I've been using over 2…read moreyears now. Very friendly legitmate never disappointed. Family owned

Great service my Barrels arrived fast and was delivered to the door or my family in Jamaicaread more