efficient and price-quality cpmpetitive opening hours…read moreextended a plus . . ......,

Very helpful with big printing project. Everyone working there was very nice and the owner…read morepersonally helped me figure out sizing etc.

Worst customer service I've experienced. The employee was rude, nasty, and clearly unhappy to help…read morecustomers. If you dislike your job this much, maybe it's time to find another one.

Absolute worst! Amazon order that FedEx said tried 3 times to deliver saying I was not home (I was…read morehome. Liars). Left no 'Attempted Delivery' notices. FedEx returned items. Amazon Customer Service cheerfully re-ordered my items for me. Copy/paste FedEx's 3 more delivery attempts. "No one home" (Liars. I was home) and no 'Attempted Delivery" notices. Telephoned to locate package so I could drive over and retrieve them. Again FedEx returned my items to Amazon. 6(Six) DELIVERY ATTEMPTS. Nada. As a child age 8 through 13, I delivered newspapers for 5 years in the rain and snow and heat of summer because IT'S NOT ROCKET SCIENCE! ... PICK UP BOX, PUT IN TRUCK, DRIVE 0.9 MILES TO HOUSE, PUT BOX BY FRONT DOOR, DRIVE AWAY... YOU'RE AN ADULT DOING A CHILD'S JOB AND YOU ARE SCREWING IT UP!! p.s. - UPS has no problem delivering here.

I recently moved back to the neighborhood and have been in 4 times in the last few weeks for…read moreprinting or shipping. I was surprised each time by the customer service of the girl at the front desk, who was always a little bit rude and unwelcoming, but I let it slide. Today it surpassed all levels. My husband dropped off a business package for DHL at 1pm on Tuesday. We printed the labels, and they applied them and took the packages. According to the website, pick up is daily at 5pm. I see from the tracking that the packages haven't moved. These are urgent international business packages, extremely expensive, and prompt shipments are vital. I called on Wednesday, and was told that DHL didn't come Tuesday, but they would be coming on Wednesday. Again, Thursday morning there is no update, I called and she said DHL didn't show, and I can come pick up the packages. My husband went to pick up the package, and he complained about the service, saying that the customer should be called and informed that there was no pickup, and that timeliness is extremely important. She said "Don't tell me how to do my job", and said "I'm not giving you the packages", and proceeded to take them to the back and said "Have a good day". My husband said "what is your name, you're rude. Give me my packages". She ignored him continuing to the back with the packages, and so he walked behind the counter to retrieve our packages, videoing to document. She turned around and said "Rude?" and made a fist, and began to physically hit and slap him to prevent him from taking the packages. We have it all on video, and I'm sure it is on video inside the store. This is attempted theft and physical assault, my husband is quite shocked and upset. This is absolutely unacceptable. We expect to be provided with a phone number or email through which we can reach the OWNER ASAP for an explanation, or else we will file a police report.

Diego and Michelle , besides being warm, personable and friendly, are diligent, prompt and…read morecourteous. I love having them nearby to fulfill all my postal needs, whether faxing, emailing, copying, shipping and mailing, whether domestic or international. They are an important presence in the neighborhood of Eastern Shores and North Miami Beach. It would be difficult to find such an instrumental force as this business within the neighborhood.

Store #1741 This is my 3rd time in the past 2 months using…read morethis location to handle my packing and shipping needs. This last time Kristell assisted me. Prior to shipping, I visited the shop to get an estimate of the cost. Kristell was thereby herself and there were about 3 customers. She made contact with all of us and made sure we were all greeted. She was very patient, pleasant and knowledgeable with all guests. My shipping was a bit complicated but with her guidance, it went very smooth. When I brought the product on Sunday to ship, Kristell was there again, by herself. I was expecting it to take a long time but she made it very easy and it took about 10 minutes. I would drive out of my way to go to this small shop because of the great staff. In addition, I priced the same shipment and UPS and it was triple the cost. I read some of the other reviews and I am pretty critical when it comes to customer service. I do not know if the negative remarks were made for another location by mistake or people just like to complain, but this shop is very neat and efficient. I will continue to​ recommend them to anyone needing their services.

Save yourself the torture ! You have one poor employee trying to service like 20 people. What…read moreshould take 2 minutes always takes soooooo much longer. Terrible. I can't tell you how many times I just walk out because it's too much. It's the closest location to me, but forget it I would rather drive further. Go somewhere that services more quickly. This place loves to waste your time.

The address on the package I wanted to send was confusing . The attendant at this UPS store was…read morevery helpful trying to make sure that it went to the correct city . She was patient and spent a lot of time with me

Very bad customer service. They can not apply one simple tap to close the boxes . Said that's the…read moreboss said that. There's the first UPS store have this rule. Waste my time. Never ever come here again.

Always great service and fast. Friendly and fair rates. Sol has helped me the last few times and…read moreshe's been excellent! Really the best place for shipping things out. They make a burdensome activity feel like a breeze!

My fathers fave place to get things notarized "the right way". This place seems to be patient and…read moreunderstanding regardless of the size of the task. He uses their services quite often and I'm yet to hear him Complain. Thanks for helping my dad! #liveandlove

Very good place with good workers. 10+ years with company without any problems , did use different…read morecompany and was bad experience

Great prices to ship packages worldwide and a lot of other services. Courteous service. Highly…read morerecommend!

I sent a package and cost me well over $150.00 and was promised 3-5 days delivery it's been weeks…read moreand it never got there. They don't answer their phone when you call either. So there is no way to claim. On top of it they were rude and unhelpful when I had to seek shelter inside their store when one of their Amazon and USPS delivery people gaslighted me yelling at me when I asked the USPS driver to please move her (illegally parked) white unmarked vehicle from behind my parked car so I could get out. Suddenly The Amazon worker rushed out of her truck and over to me. I had gotten out to ask the USPS driver after three times to please move and then I decided to get the ID of the vehicle as that was my only recourse. The Amazon worker rushed at me saying I was harassing the USPS driver. I moved quickly into my car for safety but she followed me and she banged on my glass screaming at me "what is wrong with you white people" They Karenized me gaslighting the situation when they were being aggressive. When I ducked into their store to ask them to please get their delivery people off of me they told me I had to leave that it was "too loud" instead one of them went outside to chat with the Amazon worker and smiled as he left the store to talk to her I felt threatened so instead I called 911 as the Amazon worker was outside the shop not letting me leave. I will never set foot in this place again. They work with bullies and thugs. Meanwhile I was late to work and the cops did nothing either. Never set foot in this bizarre palace again - and I escalated the situation to Amazon, because this shop did nothing to palliate that the drivers that work with them bully their customers and they don't care that they block traffic for their purposes

I have been using their virtual pro box for 3 years the owner is a very very very (I can't express…read morevery enough) nice man we always have great conversations while picking up my mail I've never had any issues with them I love this place I've moved further from their location but I refused to go to another location the longer drive is well worth it because of the trust and friendliness I've received from them I will be a life long customer. They have now began allowing their adult children to run the business more and the same customers service I've received from their parents have been presented to me through their children. Can't stress enough this is the best place to have a P.O. Box I've been late paying my bills and it's always been a friendly and understanding courtesy extended to me!!!!!!!