efficient and price-quality cpmpetitive opening hours…read moreextended a plus . . ......,

Very helpful with big printing project. Everyone working there was very nice and the owner…read morepersonally helped me figure out sizing etc.

I recently moved back to the neighborhood and have been in 4 times in the last few weeks for…read moreprinting or shipping. I was surprised each time by the customer service of the girl at the front desk, who was always a little bit rude and unwelcoming, but I let it slide. Today it surpassed all levels. My husband dropped off a business package for DHL at 1pm on Tuesday. We printed the labels, and they applied them and took the packages. According to the website, pick up is daily at 5pm. I see from the tracking that the packages haven't moved. These are urgent international business packages, extremely expensive, and prompt shipments are vital. I called on Wednesday, and was told that DHL didn't come Tuesday, but they would be coming on Wednesday. Again, Thursday morning there is no update, I called and she said DHL didn't show, and I can come pick up the packages. My husband went to pick up the package, and he complained about the service, saying that the customer should be called and informed that there was no pickup, and that timeliness is extremely important. She said "Don't tell me how to do my job", and said "I'm not giving you the packages", and proceeded to take them to the back and said "Have a good day". My husband said "what is your name, you're rude. Give me my packages". She ignored him continuing to the back with the packages, and so he walked behind the counter to retrieve our packages, videoing to document. She turned around and said "Rude?" and made a fist, and began to physically hit and slap him to prevent him from taking the packages. We have it all on video, and I'm sure it is on video inside the store. This is attempted theft and physical assault, my husband is quite shocked and upset. This is absolutely unacceptable. We expect to be provided with a phone number or email through which we can reach the OWNER ASAP for an explanation, or else we will file a police report.

Diego and Michelle , besides being warm, personable and friendly, are diligent, prompt and…read morecourteous. I love having them nearby to fulfill all my postal needs, whether faxing, emailing, copying, shipping and mailing, whether domestic or international. They are an important presence in the neighborhood of Eastern Shores and North Miami Beach. It would be difficult to find such an instrumental force as this business within the neighborhood.

The address on the package I wanted to send was confusing . The attendant at this UPS store was…read morevery helpful trying to make sure that it went to the correct city . She was patient and spent a lot of time with me

Very bad customer service. They can not apply one simple tap to close the boxes . Said that's the…read moreboss said that. There's the first UPS store have this rule. Waste my time. Never ever come here again.

Very good place with good workers. 10+ years with company without any problems , did use different…read morecompany and was bad experience

Great prices to ship packages worldwide and a lot of other services. Courteous service. Highly…read morerecommend!

Always great service and fast. Friendly and fair rates. Sol has helped me the last few times and…read moreshe's been excellent! Really the best place for shipping things out. They make a burdensome activity feel like a breeze!

My fathers fave place to get things notarized "the right way". This place seems to be patient and…read moreunderstanding regardless of the size of the task. He uses their services quite often and I'm yet to hear him Complain. Thanks for helping my dad! #liveandlove

"PostalAnnex offers fast, reliable service with friendly staff and great shipping options. Perfect…read morefor all mailing and office needs!"

This place used to offer a better service on passport renewal. I think the place must have been…read moresold - it looks like a Dollar Store inside - lots of plastic junk for sale, yet no paper or anything relevant. Now to the passport 'service' - unbelievable. GO ELSEWHERE! The USPS money order machine was non-functioning for the fees. Their idea of a passport picture cost $16.04 and they do NOT make it with professional equipment like they used to. Now it is the little girl behind the desk with her iPhone! I told her I could take as bad at home. There is a dark shadow below the eye line across the face, which will More than likely get it rejected by US State Dept. Then they gave me bad advice by telling me I could get a money order next door at Publix. Of course, it only offers Western Union. If I had not known better, this would have held up my passport processing by weeks! Note: only USPS money orders are acceptable for passports, not any other kind of money order. They do not know this at Postal Annex. Very unprofessional. Not at ALL helpful! GO ELSEWHERE!