I walked in this morning to send a package and was greeted first and foremost by wonderful smell coming from the store. I asked the two beautiful young ladies what was that smell was it a shampoo what were they wearing what did they burn. The graciously gave me a card that had the only information and they sprayed the card so if I would remember the sent. That was just one little detail along with their smiling faces, sunny disposition, willingness to help effectively and professionally, and the fact that they taped the box no charge were all just my reasons for calling this place my UPS store. It's the only courier shop that has a 4 star rating while take a look at the grumbling reviews on any platform they don't exceed 2 star. It's clean, well stocked, neat, offers a host for great services including notarizing, shredding, printing etc and the staff is stellar and always helpful. They are all UPS stores but franchises so you are dealing with small shop owners. Even if I have a closer UPS I make it here hands down. I support great local businesses. read more

The UPS Store - In the shopping plaza next to Att - Printing Services Near Me - North Miami Beach, Florida

efficient and price-quality cpmpetitive opening hours extended a plus . . ......, read more

Very helpful with big printing project. Everyone working there was very nice and the owner personally helped me figure out sizing etc.

Sain and Josh are AWESOME. They are so efficient and VERY friendly. They great me by name and make me feel like they genuinely care about me and not just my business. I highly recommend this store for any service this store provides. read more

Sain, Josh , Adrian This store always have good energy everyone is always helpful if it's a long line they get it down

Super friendly staff. Very knowledgeable. The most organized UPS store and most importantly they are quick. Love this place !!!

It was easy to drop off my package The staff was attentive and efficient I was in and out in less than 5 minutes read more

Reliably excellent. Always well staffed. Excellent customer service. Not the cheapest, but worth it

A bit pricey, but you get what you pay for. Here you get quick, friendly, professional help for every type of printing or shipping service, passport photos, or simply an office away from home for faxing and emailing. You can also find all your most needed shipping supplies. At this busy location, the staff is on point. They've been friendly and able to help with whatever I've needed on both trips in. Quick and courteous they've been an oasis of calm despite what can be a very busy time of year (heading into the holidays). They've impressed me by making my stressful visits less stressful by being good at what they do. Service with a smile, we see you. Keep up the good work folks, it's really appreciated. read more

Even if you start outside, it's never longer than a few minutes - very fast service, great team!

Y'all have lost so many of my packages that were supposed to be shipped out. Ridiculous. Most recent one said they hand delivered the package to the receiver when the buyer was in a TX when I dropped off the package that day. read more

I LOVE coming to this UPS store. I think his name is Fransley, he is the best UPS worker I've dealt with. Because I sell shoes I have to ship often and Fransley is always happy and very attentive when he is helping me as a representative. He also helps me print documents I need as well, printing them correctly the first time and in a timely manner. I choose this store over any of the nearby shipping services and recommend this store to all my family and friends. Hope this store remains open as long as I live nearby. read more

The ONLY place that lets me print custom sizes without charging me an arm and a leg, wonderful patient employees too!

Bright, clean store with super nice staff. I had a very pleasant experience. Recommend.

Excellent customer service. Quick and efficient. Always appreciate the friendliness of the staff here.

Francely (pretty sure I spelled that wrong) was the nicest guy. Was happy to accommodate and I appreciated the help.

Working away from a corporate location is difficult, especially when you work for a manufacturer. I am often left with heavy boxes, odds and ends and run around with limited time trying to get shipments executed smoothly. In this location, I had an easy experience of something that could've been mayhem. Stumbling with heavy duty equipment that was clunky, not boxed, and awkward I showed up to the location harried. They aren't parked in a prime location if you're shlepping stuff, so I ended up blocking a walkway from Publix while I ran to get a handtruck. 15 sweaty minutes later, my stuff was in there and I couldn't see an end to it. Alas, Jeremy Ramirez unbelievably calm and nice assisted me and made it effortless. Mine and my company information pulled up, he went ahead and help me get everything organized and boxed, popcorned, marked appropriately. I will definitely return, hopefully with less mess! read more

DO NOT LEAVE PACKAGES HERE I dropped off a $250 pair of shoes and nicely asked the employee if he can close it for me because i had just ran out of tape. The package never got scanned and the owner doesnt want to take responsibility and wants me to get a police report instead. read more

Very very friendly and patient. Never no waiting. Very clean nice environment and does everything. Takes care of all your mailing needs along with faxing, emailing, notary . read more

Won't bore you with the details but suffice to say the guys at this location go above and beyond and remain patient with even the most stupid customers (me!) . Quick and efficient. read more

I live in bal Harbor but I drive 15 minutes here although there's a place five minutes from me . The customer service is impeccable I moved from California three weeks ago and I needed to find a place and I came across this UPS store; they are so friendly, they always smile and they are so helpful. Sharina is my point person and every day I, asked for her. She is at the front smiling and she never says no. She always helps people with whatever they need. The best of all is she always says thank you! Damn place here a great and an excellent asset to the store.. read more

This is the worst UPS I've every been to. Time after time they are rude and unhelpful. Once they refused to accept a box because it was a shoe box. It was perfectly sturdy with double cardboard walls, taped as normal. There objection was that it was a brand name box going back to that company. He just wanted to see me a ups box which is ridiculous. I went to the next ups store and not even a comment, just a helpful employee that does not work at this location. Don't accept mistreatment from businesses like this. read more

Thank God my son found this branch. I am very pleased with the service I get every time I go into the store. The staff already know when I come by and have the packages ready for me, not a single complaint as I am extremely satisfied with the staff and the owner of the location. Have made flyers and business card and everything is to my satisfaction. Thank you everyone for your great customer service. read more

The UPS Store - Printing Services Near Me - North Miami Beach, Florida

Its my neighborhood shipping store and I have been here on multiple occasions throughout numerous years and always get the best service and attention and employees go extra mile. read more

This place is run with nothing less than class. I had a great experience and was in an out in no time. Thank you Luis for your dedication to making your business run as smoothly and as efficiently as possible. ....All the best! read more

These guys are a prime example of what a UPS store it's supposed to be like. In my business I do a lot of shipping from all over the United States, and I have never come across a UPS store that was so friendly and accommodating. When they saw me come to the front door with packages they quickly ran to open the door for me. Their customer service is on point! read more

Horrible customer service, the African American gentleman at the counter greets you with " what's up" and he is extremely rude and condescending. They are an embarrassment and truly don't know how people are so desperate to continue to do business with them. read more

I have been coming to this UPS location for over 3 years...every associate here is polite, courteous and resourceful. Excellent customer service. read more

CHEAPEST PLACE TO MAKE COPIES EVER!!!! 1800 copies for $77 when everywhere else was way over $130!! (Office Max @ $141 & Fedex @ $135) Keisha is very helpful and I was surprised that receive a follow up call. Thank you Keisha!!! read more

Quick, professional, very organized, nice customer service and they had very good safety measures in place for Covid-19

My rating is for the workers not the owner. Everytime I encounter Mr. Frandly, the young lady and the other guys, it's always a pleasure. They are Professional, friendly and always service with a smile. My interaction on the other hand with the owner was Very Unpleasant, he was rude to me & his employees. read more

I'm upset I even have to give this poor excuse of an establishment even 1 Star. Not only were all the all the scanners malfunctioning the owner was a MASSIVE bitch. Poor employee that works for her was sweet and tried to be helpful but she was degrading and condescending to him as well. I'll never be back and encourage you to find another place to ship and print as well! read more

Great customer service. Fransley and Schnyder are so helpful and they are super fast when times get busy I Never spend more that 5 minutes waiting. Also Luis the owner is awesome as an owner you can tell he really cares. read more

The service here is so great. Schnyder helped me fax papers I was having issues faxing at other places. It was so painless. He was very patient and kind. read more

This people are amazing. We send some documents to Venezuela to be delivered in 2 days in sep 18. After they took more that 2 weeks for delivery, we had to pay for the documents again and send them with Fedex. We ask them for our money back since there was no use for those documents delivered so late. At the store Jeremy told me that they where not UPS. And to wait until the documents were delivered to make the claim. After almost a week . I called back and they said that they took it so long because of IRMA. Irma ???? UNACCEPTABLE answer What kind of responsibility they take for their customers. DO NOT SEND anything through UPS overseas this people are really irresponsible. This is the worse store around. I'll don't recommend this people read more

BEST LOCATION! Employees courteous and quite knowledgeable. I'm always treated with professionalism and better still they EMAIL ME when I have packages to pickup! Copy fax machines in great shape and TALK TO THEM IF YOU HAVE FREIGHT NEEDS (I don't think many locations have THAT!) read more

Customer service like this is in shortage in Miami. Chris was super responsive and helpful as was the owner of the store. I printed a very large (60x35") print. The quality of paper and print was superb and they could not have been nicer and easier to deal with. While I was waiting to pick up my print I watched a least 5 other customers be served. Each one was treated like the ONLY one. Really impressive... read more

What A Blessing ! I was recently at this store with my mom who is handicapped and one of the workers there Mr Khalid Wilkerson was so helpful he went above and beyond the norm with lots of patience and grace. I am truly thankful that ups has employees like this. I have have been to many different ups stores but that one was the most kindest and professional. read more

Great customer service. Fast. They took care of everything. Always coming back. Thanks Fabian and Chris. THanks again.

I am always at this location either dropping off or picking up packages and I am always treated with respect and fairly. Today Luis the owner was amazing and assisted me with a issue that I feared could not get resolved. Thank you Luis and UPS read more