My mom recently passed. I went R&L printing to have her name engraved on her Urn. I was impressed…read morewith the professionalism and heartfelt kindness of this business. They described what they were going to do and came through perfectly. While I was there, I noticed all the different types of engraving that they do and I was very impressed. I highly recommend this business for any type of printing or engraving. It's rare when a business in Miami does excellent work at the promised time, especially during a very saddening occasion.

Amazing service and incredible work. They take their time and make sure the design is exactly how…read moreyou want it. Once approved, the process is super fast. Highly recommend R&L!

Don't trust them with your package. I tried shipping 1 package, and they shipped it to the wrong…read moreaddress. I tried calling and asking for manager, the woman on the phone refused to help beyond the point of asking me to go to the post office and attempting to sort out the mess my self. Horrible service and customer service.

Absolutely horrible customer service! Don't waste your time or your money! I ship the package next…read moreday air via USPS, the package never got delivered, never even left the state, when I went to go get my money back because I had not received a service that I paid for, they gave me the runaround having me go run back-and-forth between the post office and them trying to get my money back. I fought with them for a period of two weeks to try and get my money back. I even spoke with the owner, but her idea was let me get my money first before I paid the customer their money that I took from them. According to them they do not make themselves responsible for the packages that they receive, that you pay them for, the moment it leaves at their door. That becomes a responsibility of the carrier. Then you have to fight the cost with the carrier, because they will not give you your money back And if you do get your money back it's because you had to fight long and hard for it.

his is a small but very convenient UPS Store located on 146th Avenue and 42nd Street. You can…read moreeasily return Amazon packages, rent a P.O. box, shred documents, and send or receive faxes; all in one place. The employees are consistently polite, friendly, and extremely helpful. Service is usually quick, and although there can be a line during the holidays or busy times, most visits are fast and efficient. The only downside is parking. There are very limited spaces across from the store, so I recommend going during off-peak hours to avoid any hassle. Great place for many errands that we need to do. Overall, this is a great UPS Store with excellent customer service. I highly recommend it.

I live nearby and frequently use this UPS location. The staff are always friendly and helpful. It's…read morean easy in-and-out experience, and the self-service kiosk is a great option during busy times. The only downside is that parking can be difficult.

I have multiple wine memberships and often need to have my packages redirected to this location. I…read morehave NEVER had an issue with picking up my wine. I received notification that a box was being delivered to my office and knew I wouldn't be able to get it. It was unable to be delivered so I called FedEx and asked for it to be redirection to this FedEx store. I received a text the following business day that it was at the store. I went to the store and they said it was likely in the truck that was coming in. I saw the truck unloading so went back in and the girl said she as glad I came back. But when she went to find the package she said it hadn't come in. I called customer service and another number I was given. They said that it had been delivered to the store but never scanned in. They opened case and then quickly closed it went through vineyard made a claim. This is the only wine that comes in a branded box. I am sure that an employee never scanned in the box and it was stolen. I made an official complaint with FedEx and will be going to the store to make an official complaint. Just beware if you are sending things to this location. The employees can't be trusted.

Josh, Laura and Angelina are all amazing!! They have consistently helped me every time I go.read more

I was building a custom keyboard and needed to engrave a logo on a piece of anodized aluminum so I…read moremessaged them here on Yelp, within a day the owner had processed my logo design and showed me what it would look like before proceeding, and even did a demo demonstration and sent me a photo what it would look like on an actual piece of metal. Gave him the ok and dropped off the metal plate I was engraving and since my job was small I was able to pick it up an hour later. All around friendly, very communicative, fair pricing, I'm gonna definitely be using them for future projects since I really value communication and fast turn around times for my projects.

I used Quantum 3D engraving to get some stainless steel cups engraved that I was using as party…read morefavors. They were very responsive, worked with me on the design I wanted, and were very reasonably priced. Would highly recommend!

Went in to ship a few business packages and Ariadna did an amazing job assisting me. I was in/out…read morefaster than expected! Definitely will be returning in the future.

Friendly staff, and they always take care of all my shipping and labeling needs. They could be a…read morelittle faster though. Also, it's quite convenient that UPS has partnered with amazon, and you literally just have to bring your box whether it's opened or unopened, and they basically scan you're a return label and take care of everything.

UPDATE: I will say that the store owner did reach out to me personally, which shows that he is…read moreinvolved and genuinely cares about customer feedback. I appreciate that effort. However, it doesn't change my previous experiences at this location or the issues I've encountered. Hopefully this feedback leads to improvements, and I look forward to seeing better service at this location moving forward. From the moment I walked through the door, an employee, a larger man with an afro hairstyle was unnecessarily rude. While there was a line of customers waiting, he was speaking loudly about how people who choose to wait in long lines are inconsiderate and that he personally would leave if he saw a business that busy because he is a considerate person. It came across as a very indirect criticism of the customers who were standing there waiting for service. Several customers ahead of me visibly reacted by looking back and rolling their eyes. Unfortunately, the experience did not improve when it was my turn to be assisted. I had approximately 12 Amazon return packages with me. While processing my returns, the employee commented that there was a local clothing store nearby where I could try on clothes before purchasing them. He then laughed with a coworker. The implication was clear, that I should shop in person rather than order items online and return them. Whether intended as a joke or not, the comment was inappropriate, unnecessary, and insulting. As a paying customer, I do not expect to be mocked or judged for using a service that your business provides. Additionally, there was no greeting, no courtesy, and no thank you during the interaction. Just the sound of an employee phone playing music to drown out any clear conversation. I will say this is the usual employee conduct in this location as each and every time I go the service gets worse and worse. Management needs to intervene and correct this ASAP.

Five Stars for Daniel at UPS. He went above and beyond to…read morehelp me locate my package, and his customer service deserves recognition. Unfortunately, the same cannot be said for UPS's automated system. It hung up on me several times, then placed me in a queue for over 120 minutes--only to disconnect after the wait. That experience was frustrating and unhelpful, so corporate customer service earns only one star . Thanks again to Daniel for being the bright spot in this experience--he turned a negative into a positive.

I would highly recommend APG Graphics for an Acrylic/Glass Collage…read more their customer service is impeccable, and the finished product is supberb. I was guided through every step of the way, via email. Very precise response time, and the shipping was very fast. we did an Acrylic Collage as a wedding present and could not be happier with the results. The pictures are clear and beautiful. A lasting memory created by an upstanding company.

Best place in town for all your printing needs. Professional, patient, personable, detailed, great…read morepricing, and punctual!! I will be using them for my business from now on. Thank goodness I found them!!