The lady in front desk was so rude when I just ask if I can connect to the wifi to send her the…read moredocuments to print. She told no! Not wifi. And It was so sad because I always go to there to all my office need it. But after that, I don't think to come back. Sorry but awful customer services.

Wish I could give ZERO stars. Dropped off a package there to be shipped via DHL, the young lady…read moreworking was way too busy talking on the phone, in a different language and talking to another patron who walked in after me. When she finally accepted the package, I asked her if she need anything else like the commercial invoice for customs declaration and she dismissed me and carried on with her convo in a different language. Later that night when I tracked the package, it was being returned to me. To add insult to injury, it was Friday night and DHL has no customer service at night and on weekends. So I had to wait till Monday to find out that it was being returned because of the very same document that I asked miss lady about. I now have to pay to ship again and apply and wait for a refund.

Very impressive establishment and Becky is so genuine and sincere…read more Very pleased with my decision to lease here

Me and my wife shared an office at the 221 building for several months. The amenities are fine and…read morethe office was clean and comfortable. The staff at the reception were generally friendly and helpful. Unfortunately, all this positive experience unravelled as we decided to terminate our contract. It took almost two months to recover our deposit and, adding insult to injury, we also got charged an extra month of rent in violation of our agreement. In the end, we were repaid in full almost two months after vacating the premises and after spending hours calling and chasing their accountant, who is incompetent and an absolute disgrace to the profession.

This UPS location is great. Carlos is fantastic and always goes above and beyond to support my…read morepackaging needs. His attention to detail, reliability, and willingness to help truly set this location apart.

I had business to tend to in Hallandale Beach and was happy that there was a UPS store that was…read moreconveniently located. Upon entering, the lady at the front desk gave me a big smile and immediately helped me with my packages. She was patient and didn't mind explaining how my particular package would be sent. They are very helpful with Amazon returns. She went the extra mile with a smile. I appreciated that. Good customer service. This is a nice, large and clean store with all the benefits. They had a well-stocked display of office supplies and the usual helpful items that I look for at a UPS store.

Customer service is excellent!!! I highly recommend if you don't want to deal with lines at the…read morepost office

Made an appointment online to have my fingerprints taken the other day and this was the most…read moreconvenient place closest to me. It's a fee of $85.00 and is collected at the time you make it. This place is like a UPS Store but they offer so much more, such as passport services, fingerprinting services, notary, and of course regular mail service VIA USPS and and not use UPS. When I arrived, Jaime (male) assisted me in using the fingerprint machine which is all done electronically; gone are the days of using an ink pad, or the ink roller that takes a heap of thick ink that's rolled on a piece of paper. I can't say enough nice things about Jaime...his whole attitude and humble service was so uncompelling, I honestly wished the world was filled with Jamies... His quiet demeanor threw me off a bit as I'm not sure if he's the owner or not but he's been there for a while. I hope he's the owner and reaping in hug amounts of cash; this person changed my day from an incredibly bad one needing to spend it at a lab place down the street with some nitwit of a nasty woman.

I sent a package and cost me well over $150.00 and was promised 3-5 days delivery it's been weeks…read moreand it never got there. They don't answer their phone when you call either. So there is no way to claim. On top of it they were rude and unhelpful when I had to seek shelter inside their store when one of their Amazon and USPS delivery people gaslighted me yelling at me when I asked the USPS driver to please move her (illegally parked) white unmarked vehicle from behind my parked car so I could get out. Suddenly The Amazon worker rushed out of her truck and over to me. I had gotten out to ask the USPS driver after three times to please move and then I decided to get the ID of the vehicle as that was my only recourse. The Amazon worker rushed at me saying I was harassing the USPS driver. I moved quickly into my car for safety but she followed me and she banged on my glass screaming at me "what is wrong with you white people" They Karenized me gaslighting the situation when they were being aggressive. When I ducked into their store to ask them to please get their delivery people off of me they told me I had to leave that it was "too loud" instead one of them went outside to chat with the Amazon worker and smiled as he left the store to talk to her I felt threatened so instead I called 911 as the Amazon worker was outside the shop not letting me leave. I will never set foot in this place again. They work with bullies and thugs. Meanwhile I was late to work and the cops did nothing either. Never set foot in this bizarre palace again - and I escalated the situation to Amazon, because this shop did nothing to palliate that the drivers that work with them bully their customers and they don't care that they block traffic for their purposes

I have been using their virtual pro box for 3 years the owner is a very very very (I can't express…read morevery enough) nice man we always have great conversations while picking up my mail I've never had any issues with them I love this place I've moved further from their location but I refused to go to another location the longer drive is well worth it because of the trust and friendliness I've received from them I will be a life long customer. They have now began allowing their adult children to run the business more and the same customers service I've received from their parents have been presented to me through their children. Can't stress enough this is the best place to have a P.O. Box I've been late paying my bills and it's always been a friendly and understanding courtesy extended to me!!!!!!!

So careless. They take forever. No sense of urgency. The line is ALWAYS sooooo long. Would rather…read moredrive the extra 10 minutes to FedEx. Update: Just stood in line for 15 minutes for them to not have colored ink. Will never be returning to this location

Good UPS store, very convenient for me living in Aventura but unfortunately gets very crowded and…read morelong lines. Very entitled people that patronize this place no reflection on the shop but they expect these people to wait on them hand and foot. The people who work there are super nice and deserve your business. Highly recommended.

The store and the people here are absolutely phenomenal!! Had the pleasure of working with Sean and…read moreArmani, 5 minutes before the store was closing, and these guys provided an unbelievable customer experience! Not just the way the efficiently handled my business, but I watched them serve several customers with kindness, urgency, and respect, just minutes before closing time. Kudos to these two fantastic employees, and to this store location. As a former FedEx customer, I will exclusively use this UPS location for as long as I'm in the Hollywood area!!!

It's a UPS... if you've been to one, you've been to them all. A typical experience and utilitarian,…read moreshipping-focused atmosphere that we've all grown accustomed to - as we appreciate its corporate standardization efficiency while resenting its soulless capitalistic extraction. The workers who have helped me over the years with packaging are consistently great and efficient about it - and deserve a raise (because that's what gets this place its 4th star)! This is one of the rare enterprises that gets the dubious distinction for both getting praise and condemnation for having vehicular parking that contributes to detrimental automotive-focused suburban design AND for being sited on a multi-tenant lot that does contribute to a denser, walkable, multi-modal environment.

efficient and price-quality cpmpetitive opening hours…read moreextended a plus . . ......,

Very helpful with big printing project. Everyone working there was very nice and the owner…read morepersonally helped me figure out sizing etc.

Very good place with good workers. 10+ years with company without any problems , did use different…read morecompany and was bad experience

Great prices to ship packages worldwide and a lot of other services. Courteous service. Highly…read morerecommend!

A very professional and sleek end product. Communication on design was very good and knew what I…read morewanted ad an end product.

BeeJay is so helpful. They do a great job and really take their time to be sure you're getting…read moreexactly what you want. Their suggestions make my printing come out so much better than expected, every single time.