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    The UPS Store

    3.8 (30 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Billie E.

    9 days in, traveling cross country on a motorcycle, we realize we've overpacked just a tad. $100 to ship 30lbs of camping gear, and a few miscellaneous items back to the east coast. Gotta pay to play! Worth it to take some of the weight off the bike and afford us some extra space for next 3 weeks.

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    Photo of Abe D.
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    5 months ago

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    Local

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    9 months ago

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    Local

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    11 months ago

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    Local

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    3 years ago

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    Local

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    Photo of Kira D.
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    3 years ago

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    Local

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    Photo of Rick G.
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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    13 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Brandie my attendant sealed it and continued to provide outstanding customer service.

    Mentioned in 3 reviews

    Read more highlights

    UPS Customer Center - Door bell

    UPS Customer Center

    (23 reviews)

    I have used this UPS center for years, more than 20 yrs. I have NEVER had a problem with DELIVERY…read moreor with returning packages. The lady at the counter is ALWAYS helpful and patient and kind. NEVER had ANY problem with her. Delivery is to my home here in Flagstaff. NEVER had a package late or broken AND they have ALWAYS, without exception been ON TIME. FedEx is NEVER on time. I highly recommend both UPS as a consistently good delivery service AND HIGHLY recommend this paticular center, there on Huntington. The employees are stellar, they volunteer thier free time at local non profits AND they bring thier families. GOOD PEOPLE, GOOD SERVICE, GOOD PLACE. Diane McDaniel, Flagstaff, AZ

    Too bad there are poop emojis that people could use to rate how bad the service was or is!…read more The driver got out of the truck, WITHOUT my package, he then leaned on the top of my gate and looked over it. He pulled out a sticky note, from his pocket and left it on my gate. I was in my driveway walking to the gate when he returned to the truck and drove off. The "Sorry we missed you" note has NOTHING listed or checked on it. The package has my phone number on it. My account on line gives authorization to leave packages that require a signature within the LARGE delivery box at my gate. WHY does UPS have such HORRIBLE service? Too lazy to call the phone number on the gate or the box? It's an hour+ from my house to the local UPS depot, one way! MOST LIKELY, NOT getting my package tomorrow either. Thanks for wasting my money for expedited shipping and lost wages trying to deal with this.

    FedEx Ship Center - Same

    FedEx Ship Center

    (16 reviews)

    DO NOT TRUST THIS HUB, especially for live animal pick up. I arrived right when they opened at 9am…read more Truck was already in the bay but they had not began unloading it. They said they had a directors meeting and they could not do anything until the meeting ended. I informed them that I had a live animal that needed to be unboxed asap. Staff at the counter were very nice, tried to go look in the truck but didn't see it. I received the box an hour and a half later!! Waited the entire time. Our very healthy baby ball python was dead. Staff at the front counter were mortified. It was so sad. He was still warm. I have no doubt if they would have handled this the way they are supposed to he would not have perished. The Managment and directors could have cared less that they left a live animal sitting in a truck with no air conditioning. Their meeting was apparently priority. I have picked up multiple live animal packages and I have never seen anything like this before. They are typically unloaded immediately and waiting inside in the air conditioning before the doors open. DO NOT TRUST THIS HUB!!! Shame on Managment and the directors that facilitated a meeting instead of allowing their employees to do their jobs. Extremely disheartening.

    Rating is zero, but that isn't an option A local telephone…read morenumber would be good to discuss the poor service with a supervisor. I will be requesting my wholesalers NOT use FedEx from now on. Your 1.800 number auto robot IS NOT helpful. This is for Flagstaff. Az location

    The UPS Store - shipping_centers - Updated May 2026

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