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    The UPS Store

    3.2 (39 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    Photo of Anne M.
    83
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    25

    3 years ago

    Helpful 0
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    7 months ago

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    Photo of Local

    Local

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    8 months ago

    Business owner information

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    Local

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    5 months ago

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    Photo of Local

    Local

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    1 year ago

    Great service. The employee was very helpful, quick and funny. I needed a document notarized.

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    Photo of Local

    Local

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    10 months ago

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    Local

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    2 years ago

    Charlie was extremely helpful and patient! The Flagstaff location on Woodland Village Blvd is my go-to now.

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    Local

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    2 years ago

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    Local

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    6 years ago

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    Photo of Local

    Local

    Thank you for your response, Glad to hear you had a good experience

    Helpful 13
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    6 years ago

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    Photo of Local

    Local

    Thanks for coming to see us

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    Photo of Tiernan C.
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    4 years ago

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    Photo of Kati W.
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    4 years ago

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    6 years ago

    Business owner information

    Photo of Local

    Local

    Thank you for your input

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    4 years ago

    Helpful 0
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    Photo of Tom K.
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    5 years ago

    Wonderful experience and very attentive. I recommend this place to anyone, very kind and courteous

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    2 years ago

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    Photo of Local

    Local

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    Photo of D Q.
    14
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    8 years ago

    Helpful 2
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    6 years ago

    Walked in and walked out. No issues with my returned package. Staff are friendly and professional.

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    Photo of Local

    Local

    Thank you for your review

    Helpful 24
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    Love this 26
    Oh no 0

    5 years ago

    Friendly and helpful. I used them to help return my Amazon items. If I need to ship a package or letter, I'll try the UPS service there. :)

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    6 years ago

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    Photo of Local

    Local

    Helpful 2
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    Photo of JOHN T.
    186
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    6 years ago

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    Photo of E M.
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    7 years ago

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    Photo of Local

    Local

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    11 years ago

    Helpful 2
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    4 years ago

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    Photo of Ben S.
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    15 years ago

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    7 years ago

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    6 years ago

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    Photo of Jon L.
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    5 years ago

    Helpful 1
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    9 years ago

    Helpful 2
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    6 years ago

    Helpful 0
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    10 years ago

    Helpful 2
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    6 years ago

    Helpful 0
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    10 years ago

    Helpful 1
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    6 years ago

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    9 years ago

    Helpful 2
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    11 years ago

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    9 years ago

    This UPS store has great service and knowledgeable clerks. The service was very quick and is conveniently located.

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    9 years ago

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    10 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Went in there last week because my husband had to return some stuff to Amazon.

    Mentioned in 7 reviews

    Read more highlights

    FedEx Ship Center - Same

    FedEx Ship Center

    (16 reviews)

    DO NOT TRUST THIS HUB, especially for live animal pick up. I arrived right when they opened at 9am…read more Truck was already in the bay but they had not began unloading it. They said they had a directors meeting and they could not do anything until the meeting ended. I informed them that I had a live animal that needed to be unboxed asap. Staff at the counter were very nice, tried to go look in the truck but didn't see it. I received the box an hour and a half later!! Waited the entire time. Our very healthy baby ball python was dead. Staff at the front counter were mortified. It was so sad. He was still warm. I have no doubt if they would have handled this the way they are supposed to he would not have perished. The Managment and directors could have cared less that they left a live animal sitting in a truck with no air conditioning. Their meeting was apparently priority. I have picked up multiple live animal packages and I have never seen anything like this before. They are typically unloaded immediately and waiting inside in the air conditioning before the doors open. DO NOT TRUST THIS HUB!!! Shame on Managment and the directors that facilitated a meeting instead of allowing their employees to do their jobs. Extremely disheartening.

    Rating is zero, but that isn't an option A local telephone…read morenumber would be good to discuss the poor service with a supervisor. I will be requesting my wholesalers NOT use FedEx from now on. Your 1.800 number auto robot IS NOT helpful. This is for Flagstaff. Az location

    UPS Customer Center - Door bell

    UPS Customer Center

    (23 reviews)

    I have used this UPS center for years, more than 20 yrs. I have NEVER had a problem with DELIVERY…read moreor with returning packages. The lady at the counter is ALWAYS helpful and patient and kind. NEVER had ANY problem with her. Delivery is to my home here in Flagstaff. NEVER had a package late or broken AND they have ALWAYS, without exception been ON TIME. FedEx is NEVER on time. I highly recommend both UPS as a consistently good delivery service AND HIGHLY recommend this paticular center, there on Huntington. The employees are stellar, they volunteer thier free time at local non profits AND they bring thier families. GOOD PEOPLE, GOOD SERVICE, GOOD PLACE. Diane McDaniel, Flagstaff, AZ

    Too bad there are poop emojis that people could use to rate how bad the service was or is!…read more The driver got out of the truck, WITHOUT my package, he then leaned on the top of my gate and looked over it. He pulled out a sticky note, from his pocket and left it on my gate. I was in my driveway walking to the gate when he returned to the truck and drove off. The "Sorry we missed you" note has NOTHING listed or checked on it. The package has my phone number on it. My account on line gives authorization to leave packages that require a signature within the LARGE delivery box at my gate. WHY does UPS have such HORRIBLE service? Too lazy to call the phone number on the gate or the box? It's an hour+ from my house to the local UPS depot, one way! MOST LIKELY, NOT getting my package tomorrow either. Thanks for wasting my money for expedited shipping and lost wages trying to deal with this.

    The UPS Store - shipping_centers - Updated May 2026

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