I had to ship an oddly sized laptop to a friend and had no box. The UPS store was my best option…read moreand I was blessed to have had Errol at the store help me find the right box, resize it to fit best and secure the laptop inside and then clarify my best options for delivery time. Errol couldnt be more patient and helpful as he got it all packed up and ready to go. What I had not noticed was that because of the time and effort involved in getting my package mailed, there was a line of 5-6 people who ended up waiting in line behind me. So because of how cool and collected Errol had remained through the process, he never let on that people were waiting in line but handled all my needs in a swift and timely manner. Anything to do with mail is an annoyance for me, not my thing and I was doing a favor for a friend in mailing the laptop. Frankly I wasnt thrilled but Errol made what a typically painful experience for me to be handled friendly and efficiently. Hats off to Errol and the UPS Store for maintaining the dying experience of customer service. Its just reassuring to know there is still workers like Errol out there

I shipped from this location before, but this week I stopped there two different times and each…read moretime I noticed they increase the size of my packages by 2"H, 2"W, 2"L. The first time I gave them benefit of the doubt. But it can't be every time. Honesty is honesty even if it's a few dollars.

Sherri and Axl are so wonderful to work with. They definitely value customers and are true assets…read moreto FedEx. They want your project to be done well. I think they assume everyone is just as busy as they are, and so they make an effort to be pleasant and happy to help. Always thankful to have them working on our stuff.

On 9-25-'26, a customer of mine asked that items they'd purchased from me be shipped via FedEx, so…read moreI visited the FedEx office at 1423 S Plaza Way, Flagstaff, AZ to pick up two boxes. The cost: $23 for two boxes - $11 each. I prepared the items and found that I only needed one of the two boxes. On the same day, I returned to the same FedEx office with one box labeled and prepared for shipping and the other (unused box) that I wanted to return for a refund. When I entered the store there were no customers and three employees. When I stepped up to the counter there was an employee taping up a box no more than thee feet away. He said nothing to me e.g. the, "I'll be right with you" greeting, and continued to ignore my presence. I stood there looking at his back for approximately 5 minutes as he taped and labeled a box. No other employees offered to assist me. After he finished, he turned, looked and me and said, "Yeah?" I pointed at the box, indicated that it was ready to ship and placed the unused box on the counter with the receipt, said I didn't need it and asked for a refund. At this point he stared at me as though I'd asked him to go outside and wash my car. I said, "Is there a problem?" He then started running his hands all over the box as if he were inspecting it and stopped at a small crease on one of the end flaps. He said, "We can't take this back, it's damaged", pointing to the small crease. I told him that I'd just purchased the box, it was unused and was being returned in the same condition as it was purchased. He again said, "We can't take it back, it's damaged." He stood there, staring at me, apparently waiting for me to continue the conversation. I waited him out, and he said, "Do you want to ship this?", pointing at the box that I'd brought in. I replied that I did. He scanned the package, tossed a receipt on the counter, placed the box on a shelf and walked away. I left, leaving the box I wanted to return on the counter.

Aspen Printing is a great source for four color digital printing. Jason does a stellar job and is…read morealways dependable in a pinch. As a graphic designer and photographer I've used Aspen for a variety of print products: brochures, notecards, posters and photo prints.

I can't say enough good things about this print shop. The moment I walked in- I was greeted, helped…read moreand got what I needed within 5 minutes. Such a nice personalized experience vs the chain printshops whom make you figure out the printing yourself all while paying for the internet to use. Do yourself a favor and go here for all your printing needs. They are knowledgeable, kind and much more affordable than your local UPS. THANK YOU!!

One of the nicest persons I've ever had the pleasure of working with on a printing project. She got…read moreit done quick and well and at a fair price. Very happy with Five Star Printing.

I didn't have a good experience just trying to get 2 pics printed that I emailed to the counter…read more She kept making me wait while she waited on customers as they approached. I told her I was here first and I'm a customer too. But that day I wasn't! I finally had to leave without 2 print outs. since I had to get to work. I tried self print at their machine but it takes too long waiting on the email code. She also kept acting like she couldn't print anything that wasn't a pdf. I said I'm emailing you 2 screenshots of QR codes, I just need them printed. It was all just too unpleasant and too complicated. When I have time, I'll go print myself at the library. I'm breaking up with staples for now!

Antonio is the best him and his team are great for any printing service you need or marketing he…read morehelps you out with pdf files and all great customer service! highly recommended!

Called about 10 minutes before they closed wanting to inquire about getting a package delivered…read morethere. Voice message said they were with other customers. I left my name and phone number, sure I wouldn't receive a callback that day, BUT to my surprise, Eric called me back after hours! Gave me all my options for receiving a package, and said he'd call me when the package arrived. I was SO pleasantly surprised by the over-the-top customer service, the friendliness and efficiency. In these days of endless phone trees and companies who will never connect you to a real person, this store (and Eric...hope I got that right) was a breath of fresh air.

Good people, good vibes and good quality. They will take care of your shipping needs. 10/10read more

Jeff and his team were able to quickly create some new graphics for my business. Jeff translated my…read moreemail into EXACTLY what I had in mind. They were produced quickly after I approved the designs. The quality of the material they used is outstanding. The courtesy that all the staff extends to me each time I work with them, reminds me that I need to use Signarama Flagstaff as the standard for the customer service I provide in my business.

This place is a highly recommend for your advertising needs like Banners, Box signs, Channel…read moreLetters, Custom Graphics, Custom logos, Digital Graphics, Signs, Directory Signs, Individual letters and everything signs ~ they are Sign-A-Rama! They were able to design some awesome banners for our businesses based on a small pamphlet and some hand sketches. These banners are full of color, very profession looking and convey the message we wanted perfectly. I highly recommend them for your next advertising needs. They have a wonderful staff that is eager to exceed your expectations! Give them a call or stop by and see them if you're in the area.

Max was a lot of help and super understanding. Great and clean place. Will definitely use again…read morewith my printing needs.

This is my go to print shop! They respond super quick and also print things really quick at great…read morequality. The staff is super helpful and will help with whatever they can! I've been printing graphic design projects & photos here for over 3 years now. They are super reliable.

I love Overdrive Media & Printing Services... They have always been there for all my printing needs…read moreand do exactly want I ask for. Their timely services on last minute jobs is incredible too! Thanks Guys for helping Shadows with all their printing needs!

I have 3 Vehicles that I'm going to wrap, to start I thought I would get my Guitar Wrapped to see…read morehow that turned out before dumping the cash for 3 Vehicles , I ask for a simple Blue Flame graphic and was told I would receive an E-mail with samples, 6days latter nothing so I stop by and ask about my project, I'm told the girl who took my order was "overwhelmed " at the moment , I was also told that she would send samples that night , I asked that she call and was told no problem , next day no call , no E-mail, they had my money for a week and did Nothing ! not even a call ! I can only wonder what would have happened if I turned the cars over to them, I demanded my money back and left them for good, if they can't even send samples or make a simple phone call , I don't think they are worthy of my business

I recently began working with this company when my brokerage decided to form a coed softball team…read more When I called to place my initial order, I was greeted by a friendly, helpful voice. My order arrived sooner than expected and turned out beautifully! I've had to call back to place several other orders and I've always received the same high level of service. If you're looking for a quality screen printing shop, this place is amazing! They are now the preferred vendor for Remax Fine Properties!

From the owner: Northern Arizona's premier source for custom screen printing and embroidery on a variety of apparel…read moreincluding t-shirts, sweatshirts, polos and much more. We specialize in helping outfit your business, club, school, special event, and team by offering a full range products including apparel, promotional products, stickers, banners, decals, wraps, and more! The best quality, huge selection, low minimums, and great turn around time makes us your best choice!