The best. Simple as that. Masterful deep experienced problem-solving. Patient, thorough, prompt…read more Concise detailed explanations. Ian is my computer guy since I moved from Phoenix to Flag in late '19. This is the best computer and software repair shop I've ever experienced.

I went in because my laptop screen needed to be replaced, I got my laptop back almost a week later,…read moreand when I went home I discovered my screen would glitch and occasionally turn half black and half white, I had called them the day I picked my laptop back up and was told they could t do anything that day since they were closing early and weren't going to be open the following day (4th of July) I was told I would get a call Monday, I never received that call, I called yesterday (Tuesday) and it went to voicemail, than I called today, voicemail, so I called using my friends phone and they answered, I was then told about how it wasn't their problem that my screen didn't function correctly and how they had "proof that it's fine" when I tried explaining I'd be happy to send over photos with time stamps of how my screen didn't work I was told "I have pictures too". What does that even mean?!

Great company, friendly service and quick to address any issues. So glad we can stay local with…read morethese services. Good job guys. And girls.

From the owner: Our mission is to provide enterprise level IT & Communications Services to small and medium sized…read morebusinesses. Our goal is to become a technology partner to our clients by providing the best possible technology solutions

My backup hard drive crashed, and before I could replace it, my computer hard drive also crashed…read more Fortunately I had separately backed up many important files, but a few key ones I missed including one with my full-year financial records. (This, in December!) Having previously purchased a printer from Flagstaff Computer Guys, I went to them after another computer repair outfit (out of town) had been unable to recover my missing files from either crashed drive. Scott Tabako efficiently and calmly tested both drives, and to my absolute delight quickly recovered my key files, then guided me on purchase of a new backup NAS and backup-power devices to prevent this from happening in the future. Flagstaff Computer Guys is a father and son family business. Great guys who really know their stuff, and the fact that they remained calm and cheerful while addressing my emergency really helped. Highly recommended! (CAUTION: There is a similarly named but unrelated business elsewhere in town, with whom I have no experience.)

What a great experience! I requested a TV Mounting quote from HelloTech via Yelp. They responded in…read moreless than an hour with a flat rate estimate (that they stuck to!) They also provided a link with lots of great availability to book. They had more availability and better prices than other companies I reached out to in Flagstaff. After I booked HelloTech confirmed my appointment and the tech, Urvin, reached out with a phone call to confirm. He arrived on time and completed our TV wall mounting the project to our satisfaction. He was friendly, professional and accommodating when we wanted the TV moved down. 5-stars for Urvin and 5-stars for HelloTech. I wouldn't hesitate to use them again!

We needed some technical advice rather than something in the way of set-up or repair. Tyree helped…read moreus solve the problem quickly and at a reasonable price. We were very pleased with the service and would go back again.

We use Pegasus for our business. We were referred to Jesse from another IT company, that was unable…read moreto service our needs. Jesse has always been reliable, knowledgeable and efficient every time we have called him. I highly recommend his professional services for your IT needs.

What a FIXIT find in Flagstaff, Arizona!…read more THE place to replace a broken iPhone glass or iPad front. A friend of mine told me she had replaced her iPad glass front at a very good price with Gadget Phix while we were walking by this small strip center store front after eating at MartAnne's Cafe the Breakfast place. Located on Old Rt. 66 just EAST of San Francisco Street. I made a mental note and not even a week later I dropped my cell phone and cracked the glass while I was at a meeting in Phoenix. I stopped by this store front in Flagstaff, Arizona on my way back to Williams, Arizona about 30 minutes away and had my phone fixed in about 45 minutes! Amazing work and delighted to share this new source with anyone reading. The store front has credibility as you have to leave your phone with all the info in it and give them the password... so you have to TRUST the person replacing the glass and I did from the minute I met the team. The glass was replaced with tax for $110 and I was a very happy customer. ADDED NOTE... back up your phone before taking in for glass replacement as the contract you sign says... they are not responsible for loss of data. Just makes sense!

Sold an iPad here once before, and just got a new iPhone battery for only $30…read more Cody and Jordan were very helpful and friendly! I really appreciate this business :)

I i have been a resident of Flagstaff for 11 years. Computer/software repairs in my first years…read morehere were less than satisfactory. Finally, someone recommended Computer Guys and I have used them ever since. My friends have also become loyal customers. Never has there been a complaint. No matter the question or problem, Computer Guys have solved it with no fuss. Don't be put off by the dark shop--it isn't elegant and there is no unnecessary chit-chat, but if you want your computer fixed, I would send you to Computer Guys on Pine Knoll Rd.

Terrible service. Went in with some questions on how to fix my desktop. The man that wears…read moresunglasses inside seemed knowledgeable on computers, yet lacked any sort of communication skills and couldn't even speak to me when I came to pick up my computer. I was willing to let them replace the parts that were struggling within my desktop but his lack of customer service skills lost them that business. Would not return. Would give 0 out of 5 starts but unfortunately yelp won't let me.

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

I had an issue with a green screen in my desktop that I could not resolved. I took my computer in…read morewas very pleasantly surprised with the excellent customer service I received. Carolyn greeted me and was very meticulous in taking down my concerns about the computer. Two days later I went to pick my computer up and due to its age, it's time to for me to replace it. I spoke with Bryce who was very knowledgeable and offered for me to shop computers and bring the information to Tuff Techies and they would gladly tell me which computer would suit me better. I am very glad to see how professional the staff is and how much they're willing to extend their knowledge and be helpful. I'm very happy with their services and their prices are very reasonable compared to other services I have received elsewhere. Hope that never changes.