Super knowledgeable, helpful, and kind! My iphone gave me issues while on vacation in Sedona and I…read morewas so thankful to have an apple certified repair technician close by. the staff was super friendly and helpful. I would highly recommend.

I made an appointment thru Apple to get my iphone battery replaced. When I got there they seemed to…read morehave no record of the appointment and had me fill out paperwork. They didn't have the battery in stock so they ordered a new one. They never called to tell me my part was ready. I called a week later and made an appointment to get it installed. Had to fill out the same paperwork again. Two hours later they told me they had ordered the wrong part. I told them I would get it done elsewhere. Sorry to leave a bad review but the guy expressed no regret and didn't care that I was taking my business elsewhere. They seem very disorganized.

I i have been a resident of Flagstaff for 11 years. Computer/software repairs in my first years…read morehere were less than satisfactory. Finally, someone recommended Computer Guys and I have used them ever since. My friends have also become loyal customers. Never has there been a complaint. No matter the question or problem, Computer Guys have solved it with no fuss. Don't be put off by the dark shop--it isn't elegant and there is no unnecessary chit-chat, but if you want your computer fixed, I would send you to Computer Guys on Pine Knoll Rd.

Terrible service. Went in with some questions on how to fix my desktop. The man that wears…read moresunglasses inside seemed knowledgeable on computers, yet lacked any sort of communication skills and couldn't even speak to me when I came to pick up my computer. I was willing to let them replace the parts that were struggling within my desktop but his lack of customer service skills lost them that business. Would not return. Would give 0 out of 5 starts but unfortunately yelp won't let me.

They were friendly and very efficient and sorted my laptop quickly. I would definitely recommend…read morethem. Morgan followed up a couple of times afterwards as well.

Thank you for the great service, These guys are pros. They are professional and friendly. They…read morehelped me get my computer back from the dead.

Jeff came to my house yesterday to set up my new iMAC. It wasn't easy because my old one was soooo…read moreold. Needless to say, he did a fabulous job. I highly recommend Jjs Computer to all MAC lovers!

I can honestly say that Jeff is the real deal. He comes in, solves our computer issues in a timely,…read moreprofessional manner and while here makes us smile with his winning personality. We have 9 computers that he maintains at our business and we have also had him come to our home computer now too. I would recommend his services for both business and personal computer issues.

I don't shop much at Best Buy but this location is overall good. I just bought my kindle case today…read moreand the service was overall good. The staff are nice and the value of what you pay for overall is good. The selection of stuff to choose from is limited though depending what is still in stock, but it's still overall good especially when stuff is on sale. Just sad that Best Buy isn't as big as it used to be when it had a bigger selection and variety of products to choose from.

I am extremely disappointed with the level of customer service we experienced at this location. The…read moreindividual who appeared to be the manager ( Theresa )shockingly rude and unprofessional throughout the entire interaction. Instead of helping resolve the issue, she raised her voice, spoke to us disrespectfully, and created an uncomfortable and hostile environment. What's even more frustrating is that her behavior directly resulted in the store losing $34,we just purchased phone protector last week and got damaged and it supposed to be life warranty but she wanted us to pay 8 dollars for installation saying that things are changed, how soon within a week!!! saying that the damage is because we dropped the phone Not because the first installment was not correct! and guess what , who ever installed this new one he didn't know how to do it that he had to grab another protector!!!! which could have easily been avoided with basic professionalism and courtesy. It's unacceptable for someone in a managerial position to act this way, as they are supposed to represent the company and set an example for others. If this is how customers are treated here, I can confidently say that people will choose not to return or make purchases from this location. This kind of service damages the reputation of the business.

Greg and his team at Tri-City Computers are excellent! Not only did they replace my laptop…read morebattery, they replaced it again at no charge when the one the manufacturer sent was a lemon! They are great to work with, always professional, and very affordable! I cannot recommend them highly enough!

Greg helped me out on a computer issue over the phone. We both put our heads together and rectified…read morethe problem. Greg is an expert in computer repairs and advised me with no charge. A very congenial gentleman whom I would highly recommend for all of your computer needs. Chuck Johnson Prescott AZ. 01-29-2025

The best. Simple as that. Masterful deep experienced problem-solving. Patient, thorough, prompt…read more Concise detailed explanations. Ian is my computer guy since I moved from Phoenix to Flag in late '19. This is the best computer and software repair shop I've ever experienced.

I went in because my laptop screen needed to be replaced, I got my laptop back almost a week later,…read moreand when I went home I discovered my screen would glitch and occasionally turn half black and half white, I had called them the day I picked my laptop back up and was told they could t do anything that day since they were closing early and weren't going to be open the following day (4th of July) I was told I would get a call Monday, I never received that call, I called yesterday (Tuesday) and it went to voicemail, than I called today, voicemail, so I called using my friends phone and they answered, I was then told about how it wasn't their problem that my screen didn't function correctly and how they had "proof that it's fine" when I tried explaining I'd be happy to send over photos with time stamps of how my screen didn't work I was told "I have pictures too". What does that even mean?!