Super knowledgeable, helpful, and kind! My iphone gave me issues while on vacation in Sedona and I…read morewas so thankful to have an apple certified repair technician close by. the staff was super friendly and helpful. I would highly recommend.

I made an appointment thru Apple to get my iphone battery replaced. When I got there they seemed to…read morehave no record of the appointment and had me fill out paperwork. They didn't have the battery in stock so they ordered a new one. They never called to tell me my part was ready. I called a week later and made an appointment to get it installed. Had to fill out the same paperwork again. Two hours later they told me they had ordered the wrong part. I told them I would get it done elsewhere. Sorry to leave a bad review but the guy expressed no regret and didn't care that I was taking my business elsewhere. They seem very disorganized.

Big thanks to Jason who helped fix a laptop issue quickly and efficiently. I'm lost without my…read morecomputer and he saved me a lot of potential trouble.

This place has been a great "go to" for printing services... Tyrone is usually the person who takes…read morecare of me, and most of the customers... as the printing department is responsible for "regular purchases" , as well. Today, however, Rosemary took care of me, and most of the customers ... I truly appreciate her kindness and professionalism while juggling many roles... I was pushed back, each time a customer with regular purchase, or return... or pick up, came to the counter... I got my 5 pages of labels little under an hour later... her colleague, who was busy doing "non-directly-customer-related things, asked how I was Doing ... as I was leaving, and I just laughed out of sarcasm... how would YOU or ANYONE feel, after getting pushed to the back of the line, many times???? ... and finally get out of there about 45minutes later... Is it possible that a colleague could assist in the process of getting customers out the door??? Is this too much to ask?!

I reached out to Rye Randa the Apple Guy to see if he can install an updated Wi-Fi and Bluetooth…read morecard into my 2010 Mac Pro. Rye is very knowledgeable and after dropping it off at his home, he called me the same day and had it ready for me. He delivered the Mac Pro to my home which was a big plus for me. He is a very pleasant person and is very professional. I'm really lucky to have found him in the Prescott area since there are very little choices here for Apple computers. I would not hesitate to hire him again for my future needs. I would rate him a 10 out of 10! Thanks again Rye!

I can't recommend Rye enough. He helped me save all my precious photos and videos from several old…read morelaptops and upload them to the cloud so I can always see them. It had been years since I'd seen some of these, and I am so grateful he helped me access them again! A few of the laptops were so old that a lot of work was required to get the photos and videos off them, but he was knowledgeable, patient and got the job done.

10 Stars if I could give them ~ Excellent and efficient service from the BEST computer technician…read morein Sedona & all of the Verde Valley! Alun Wile is my 'go-to' person for anything computer related, as I completely trust his expertise. My PC was recently hacked and over $2k scammed through PayPal and Amazon via remote connections. Alun cleared off the malicious programs and helped me destress about my computer's vulnerability. 100% recommended ~Thank you, Alun at PC & Mac Fixers! https://www.facebook.com/pcmacfixers https://www.thepcfixers.com/

Very rude man. He could not fix my computer and insulted me as I was walking out. I do not…read morerecommend.

Jeff is very knowledgeable about computers. He helped me when the Geek Squad failed. Highly…read morerecommend him.

JJS Computer, is hands down the best computer tech company I've ever used…read more When changing over to a new computer, many of my files are not in your run of the mill location. Jeff is amazing at locating them and saving me countless hours. The knowledge, skill and speed at which he has fixed problems is very impressive. Lots of companies say we stand behind our work. He does. I highly recommend them

My husband and I were having major problems setting up our new router and connecting to multiple…read moredevices so we called Kevin. We got an appointment the very next day with his brother and partner Keith. Keith set up or router and connected all of our wireless devices in slightly over an hour. We are delighted with his service and understanding of our problems. In the future we will use Computer Alchemy services when problems occur.

Kevin is a lifesaver. A friend recommended him for taking all my programs and data off one PC and…read moretransferring it onto a newer better one - He was on time, worked hard and fast, and got the job done in an exemplary way all around. Then a few days later I precipitated a disaster in my email system in which I accidentally deleted many years of important work. I sent Kevin a series of panicked messages He was able to quickly retrieve everything and reformat it in a more useful manner. He then also showed me a lot of tools and tricks for my email and data which I did not know about, and which will make my work easier Kevin is very competent, and is also personable and pleasant. He is not patronizing or judgmental, which I really appreciate. I would not hesitate to call on him again, and heartily recommend him to anyone who needs help with their computer or the internet.

These folks are amazing! So knowledgeable, fast and the kindest humans. Our community is so lucky…read moreto have them.

My wife's iPhone 11 pro suddenly wouldn't turn on and we quickly took it here hoping it wasn't a…read moreserious issue. The staff checked and saw that the phone was still drawing a charge. We left the phone and got a text an hour later that it was a software update issue (we hadn't yet installed the last two updates), and that the phone was otherwise A- OK. We paid $20 for the service and left satisfied! I could not be happier with the job they did.

I needed a local company to help me set up my fathers computer. I was able to get help right away…read more I am very happy with the professional and speedy service! Thank you Platinum Tech. Joel, Jose and Daniel are ALL professional, efficient and knowledgeable. I highly recommend them.

From the owner: At Platinum Tech, we pride ourselves on the unique blend of innovation and personalized service…read morethat defines our brand. Unlike others in the industry, we prioritize not only staying ahead of the curve with cutting-edge technology and solutions but also fostering genuine connections with our clients. Our commitment to understanding individual needs and tailoring our approach accordingly sets us apart. From our dedicated team of experts to our unwavering emphasis on customer satisfaction, we strive to provide a one-of-a-kind experience. At Platinum Tech, we don't just offer products or services; we offer a partnership built on trust, reliability, and a shared commitment to success. Discover the difference that makes us stand out in a crowded market.

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.