My iPhone wasn't as waterproof as Apple claimed. The phone eventually went black and the recharge…read morevibration also discontinued. My phone was, essentially, a paperweight. For the $50 service fee they brought my phone back to life by the end of the day. Awesome job! Sent from Yahoo Mail on Android

I've spent around $400 at this shop for poor-quality parts and repairs, and I consider them scam…read moreartists. I first had them replace my phone screen. They failed to properly install the water-resistant seal around the screen. A couple of drops of water from the sink later and the screen fried again. They charged me another $180 to "fix" it. A month earlier I brought in a laptop. They charged me $50 just to remove about 10 tiny screws on the back, then told me they couldn't do anything because the motherboard was secured by melting plastic to hold it in place during assembly, making it impossible to work on. So $50 for nothing. They also tried to charge me for data recovery. The SSD that held the data was easily removable through a door that takes one screw to remove. After the laptop disappointment I still hoped they'd take care of the second screen properly. The second screen they installed is faulty: it scrolls on its own without me touching it, and the problem has gotten worse since I got it back. Face ID also stopped working after the second repair (it had worked after the first one). They overcharge for parts, invent expensive services for things you can do yourself, and deliver shoddy work. I've paid them roughly $400 total for substandard repairs and zero accountability. Do not take your devices here. I'm telling everyone I know to stay away. I hope they find another line of work.

My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

We had to purchase a new television and with all the new technology it was more than I cared to…read moretackle as a senior citizen. Tuff Techies were on time, very knowledgeable and professional. The technician, Bobby, had us up and running in no time. He connected us to 3 streaming sites, our VCR, and our TV Ears. Bobby also took the time to show me how to navigate everything on our new remote. What a lifesaver! The fee was a good value for the technical work performed and I would definitely recommend them.

10 Stars if I could give them ~ Excellent and efficient service from the BEST computer technician…read morein Sedona & all of the Verde Valley! Alun Wile is my 'go-to' person for anything computer related, as I completely trust his expertise. My PC was recently hacked and over $2k scammed through PayPal and Amazon via remote connections. Alun cleared off the malicious programs and helped me destress about my computer's vulnerability. 100% recommended ~Thank you, Alun at PC & Mac Fixers! https://www.facebook.com/pcmacfixers https://www.thepcfixers.com/

Very rude man. He could not fix my computer and insulted me as I was walking out. I do not…read morerecommend.

Jeff is very knowledgeable about computers. He helped me when the Geek Squad failed. Highly…read morerecommend him.

JJS Computer, is hands down the best computer tech company I've ever used…read more When changing over to a new computer, many of my files are not in your run of the mill location. Jeff is amazing at locating them and saving me countless hours. The knowledge, skill and speed at which he has fixed problems is very impressive. Lots of companies say we stand behind our work. He does. I highly recommend them

Joshua is very knowledgeable and very persistent about problems. We had a complicated WiFi setup…read more(old and new together) and he worked his magic. Very reliable, not inexpensive, but very worth it.

Josh was in the area and came over the same day I sent the text. It might have helped that I…read moredescribed the printer, its problem and provided our address. He ran through the checks I knew to do confirming that's all that could be done. Appreciated his recommendations with rationale for a replacement printer. I'd use him again and definitely recommend him to others. Having Josh come to the house sure beat dragging that 50# printer in/out of the car and a shop!

I reached out to Rye Randa the Apple Guy to see if he can install an updated Wi-Fi and Bluetooth…read morecard into my 2010 Mac Pro. Rye is very knowledgeable and after dropping it off at his home, he called me the same day and had it ready for me. He delivered the Mac Pro to my home which was a big plus for me. He is a very pleasant person and is very professional. I'm really lucky to have found him in the Prescott area since there are very little choices here for Apple computers. I would not hesitate to hire him again for my future needs. I would rate him a 10 out of 10! Thanks again Rye!

I can't recommend Rye enough. He helped me save all my precious photos and videos from several old…read morelaptops and upload them to the cloud so I can always see them. It had been years since I'd seen some of these, and I am so grateful he helped me access them again! A few of the laptops were so old that a lot of work was required to get the photos and videos off them, but he was knowledgeable, patient and got the job done.

This company has great customer service and were able to diagnose my broken computer pretty quick…read more When my computer couldn't be fixed, they were great helping me pick something new to replace it. Highly recommend this professional company.

Nobody in the VV has been doing it longer...or better. Nice folks doing great work. Fair pricing…read moreand honest service. That's all you can expect!