I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

PC Works helped me out of a jam quickly and professionally…read more Thank you for your excellent service

PC Works quickly helped me fix the malware issue on my laptop. Very responsive and knowledgeable.read more

Absolutely best service! Very reasonable and excellent personnel. Highly recommend for all your…read morecomputer needs. Super friendly and professional!

Visited this store over a year ago and was pleased with the great service. Had an issue today that…read moreDanielle walked me through by phone saving me a 20 mile round trip to their office with my PC. Didn't charge me! Top Customer Service will keep me a client for a long time to come.

Nikolai went above and beyond helping my elderly mom with her computer. He drove out to her house,…read morepicked up the computer, installed a new hard drive, and brought it back to her house. Then he even took to the time to sit with with her and give her a few tutorials. His rates are very reasonable. I highly recommend his services.

If you need any help with your computer, call Nikolai! He is…read morevery professional and knowledgeable and can fix anything! He hooked up my computer to my new printer, and now it's working perfectly! My computer was really slow and had a lot of "junk" installations. Nick got rid of all unnecessary files, and now it's working smoothly. He will charge you a fair price for his excellent work! Don't look any further, call Nick, if you need a Tech-Expert!

Great job, very professional and very quick to schedule. Don't hesitate to use him. John is also…read morevery patient if you aren't so tech savvy.

I would definitely recommend. I had a very rough issue that took hours to fix - even after he…read morespent a few hours at my house later in the evening worked remotely on it more until finally repaired. Very good service and value.

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!

Jody saved my HP laptop from premature death after a nasty blue screen appeared saying Windows…read morecouldn't be loaded because of a bad kernel file. Jody was able to remove and back up my HDD, then reinstall the op sys and my files. And all this was performed swiftly at a reasonable cost. I contacted PC MD by email and alerted Jody of the issue I was facing. The laptop was picked up the next morning and delivered just over 24 hours later, functional again. I'll be sure to contact PC MD in the future should any of my computers need service.

Jody is a lifesaver to any and all of us in the Prescott AZ area with PCs! She travels TO YOU, to…read moreyour home or office to help with set up of new computers and computer systems or troubleshooting problems with existing ones. If she can't remedy on the spot, she lugs your computer home to work on -- further saving you the time and hassle of so doing and always returning them in tip top shape. She has taken care of my computers for many years now and I have been steadfastly referring her to friends, family and clients as the top PC tech around. Incidentally, she is the computer tech for Prescott's most productive real estate firm, Realty Executives Northern Arizona, where she is always on speed dial. And, she is nice to boot! 5 star recommendation for sure!

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

I had an issue with a green screen in my desktop that I could not resolved. I took my computer in…read morewas very pleasantly surprised with the excellent customer service I received. Carolyn greeted me and was very meticulous in taking down my concerns about the computer. Two days later I went to pick my computer up and due to its age, it's time to for me to replace it. I spoke with Bryce who was very knowledgeable and offered for me to shop computers and bring the information to Tuff Techies and they would gladly tell me which computer would suit me better. I am very glad to see how professional the staff is and how much they're willing to extend their knowledge and be helpful. I'm very happy with their services and their prices are very reasonable compared to other services I have received elsewhere. Hope that never changes.

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

I am the author of Farmer Tice children's books, and my computer is my livelihood. Last week I was…read morecursed with the so-called "blue screen of death" and had tried everything in my bag of tricks to get my computer back & running again. I have nearly 40 years of technical experience behind me and am competent enough to fix most computer glitches. However, this one was beyond even my expertise and abilities, because the file system was completely corrupted. How did this happen? There are lots of bugs in Windows 11, & when I did a system recovery, Windows corrupted the file system to the point of no return. I had most of my data backed up on a separate drive, but there was one file that was absolutely vital, because it contained information that was absolutely imperative to my business, as well as my personal affairs. I immediately got on the phone and called several computer repair services, but none of them suited my timely needs; i.e., I couldn't wait a week or longer. Then, I decided to try Yelp and received numerous replies, but only 1 really caught my eye; the one sent to me by Dominic Danko of GetItFixedAZ.com Dominic came to my house the very next day and was on time. Windows 11 was completely corrupted & needed to be replaced, but he was able to save that important file, which was a life-saver to me. After reinstalling Windows 11, he reconfigured my system & got me back on-line. Then, he helped me reinstall some old (but very important) programs that didn't function with Windows 11 & needed tweaking in order to make them work. Before he left, he also showed me how to access some hidden Windows programs with several tweaks that most people don't know about. I am thoroughly impressed by Dominic's knowledge & talents, his honesty & trustworthiness, & his geniality. His prices were extremely fair & reasonable, and he did everything he promised to do and more. He left me with his business card & personal phone number, which I shall guard with my life. If you are reading this review, Dominic, I wish to thank you once again from the bottom of my heart. I am truly blessed in finding you among the plethora of computer repair ads.

Needed some quick troubleshooting done on my computer, Dominic responded quickly and came out…read morepromptly. He was helpful in both working around my environment as well as explaining what he was doing and what was going on. Will definitely use again when I have an issue. Very convenient having him able to come to my residence to work and not having to haul my computer around the valley.