My Verizon store wasn't able to repair the charging port on my iPhone 15 Pro Max, so I Googled the…read moreclosest phone repair shop and found Nerdy Neighbor, located in a beautiful part of historic downtown Prescott near the courthouse. When I first walked in, Mike immediately discovered that my charging cord was damaged and recommended that I simply replace it, which I did. About a week later, my phone stopped charging through the port again, although it would still charge on the magnetic charger. I was worried that the charging port itself might need to be replaced. I called Nerdy Neighbor, and Mike told me to come in when he was working because he already knew the history of my phone. He also asked me to bring everything I normally use to charge it, including my charging stand. When I came back, Mike quickly discovered another tiny rock lodged inside my charging port! He removed it immediately, got everything working again, and didn't charge me a dime. I truly appreciate Mike's honesty, knowledge, and excellent customer service. Another thing I really like about Nerdy Neighbor is that if they can't answer when you call, they return your call within just a minute or two. I'm so glad I found Nerdy Neighbor in beautiful historic downtown Prescott. I highly recommend them!

Went in with iPhone issues and Mike thoroughly explained my potential issues and costs. In the end…read morehe nailed the issue and the price was exactly what he said it would be. Two hours later (as I was told) I was out the door. Excellent service, priced right and they were quite professional. As for the negative comments about this business, I think a couple people were a little fussy when they wrote their reviews. Nerdy Neighbors are running a business, not a free diagnostic clinic. Thanks Mike!

PC Works helped me out of a jam quickly and professionally…read more Thank you for your excellent service

PC Works quickly helped me fix the malware issue on my laptop. Very responsive and knowledgeable.read more

Absolutely best service! Very reasonable and excellent personnel. Highly recommend for all your…read morecomputer needs. Super friendly and professional!

everything went great the staff was knolegable and the price was very reasonable they installed a…read morenew hard drive my computer is running better than ever not over priced just very reasonable Thant you computer nerdes

Nikolai is incredibly professional reasonably priced. That's for sure and did a terrific job…read moreputting my printer up and making sure my computer was running in tip top shape. Polite professional on time. Excellent service answers Calls till 9:00 at night. Very very pleased. Thank you

He could have called me back. I was looking for service for a relative in Kingman AZ. The guy…read morecould have contacted me but he didn't even let me know. I'm not very appreciative of his communication abilities something that is essential in the IT community. Nikolai do not tell a bunch of BS. I am very sorry if you had a sickness in the family but you threatened me and haven't called me once. I won't remove the review until you respond and treat me like a human being. Knock it off with your lies.

I found it necessary to upgrade my 15 year old computer to move into the Windows 11 world. Beyond…read moreall the data and photo files I'd accumulated over the years I wanted to be sure that all my software programs made the move with shortcuts and passwords etc in tact so that the transition was as smooth as possible. The Surprise Tech Guy (John) exceeded all my expectations. Both my old and new box were picked up on time and returned on time 48 hours later. Appointment's were confirmed by text and email. A very professional operation. I was happy to find that all my files and software were intact. The only difference was the incredible speed and storage of the new box. John even circled back to resolve a minor issue with my wireless mouse and keyboard. A very satisfied customer who has found the only tech resource needed going forward. Thanks John Brian C

Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!

Jody saved my HP laptop from premature death after a nasty blue screen appeared saying Windows…read morecouldn't be loaded because of a bad kernel file. Jody was able to remove and back up my HDD, then reinstall the op sys and my files. And all this was performed swiftly at a reasonable cost. I contacted PC MD by email and alerted Jody of the issue I was facing. The laptop was picked up the next morning and delivered just over 24 hours later, functional again. I'll be sure to contact PC MD in the future should any of my computers need service.

Jody is a lifesaver to any and all of us in the Prescott AZ area with PCs! She travels TO YOU, to…read moreyour home or office to help with set up of new computers and computer systems or troubleshooting problems with existing ones. If she can't remedy on the spot, she lugs your computer home to work on -- further saving you the time and hassle of so doing and always returning them in tip top shape. She has taken care of my computers for many years now and I have been steadfastly referring her to friends, family and clients as the top PC tech around. Incidentally, she is the computer tech for Prescott's most productive real estate firm, Realty Executives Northern Arizona, where she is always on speed dial. And, she is nice to boot! 5 star recommendation for sure!

My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

Best service and excellent knowledge from Jeremy These guys…read moreknow their stuff. They respond all the time and answer their phone all the time . Best company since Argosy west closed.

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.