We love supporting, locally owned businesses and JT Waste is very reliable. When we decided to switch companies Carrie made it seamless. They are always up-to-date on their webpage if they're running late with service for whatever reason. They have these awesome locks that you can get added to your receptacle, why they are $10 apiece, I do not understand as I feel this should be a standard for Flagstaff due to how windy we are. The reason this is not a five star review is because on breezy or windy days, some items don't make it into the truck at pick up, and the driver doesn't go out and grab it like our previous provider did. Our neighbors across the street say the same thing! Our previous provider always gave dog treats to our dogs, and when I contacted Carrie to switch service, she said they did the same but we've never seen it and now it's to the point where the dogs don't even care when they see the JT truck pulling up. When they see our old providers truck, they come running, and they still have the same driver and he always stops at our house to give treats to our pups! Regardless of that, if you are not with a local company for your trash service, it's time to switch! read more

JT Waste - The lock you can add to keep items secure in your bin... - Recycling Center Near Me

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I'm mindful of supporting local entrepreneurs and was delighted when I reached Carrie. She took the time to explain the company and was so easy to deal with, that I signed up. The new trash can arrived later that day, with no hidden fees, which was unlike all the startup costs associated with Waste Management. I neglected to put out my trash the first week and got a call from David, who was checking in to just make sure he didn't miss anything. I thought that effort was above and beyond what I would expect from anyone. I highly recommend JT waste. They are economical, have great customer service and a local business who understands the needs of the community. Thanks so much Carrie! read more

JT Waste is amazing. I have personally witnessed neighbors not have their bins out and the JT driver go to the house to fetch the forgotten bin on several occasions. The big guys would have rolled right on by. Fair pricing, amazing service, and LOCALLY OWNED. JT Waste does a lot for the community as well. Don't line the pockets of the big guys, support local! read more

JT Waste is a very reliable, family owned business. When we ordered our service, Carrie brought the receptacle the day we ordered service. Carrie provides great customer service! read more

Today the driver stopped outside my house, saw that my trash bin was not out, and called my cell to ask if I had trash today. I'm unable to move the can due to surgery and my husband is out-of-town. I opened the garage door and he got the trash bin and took it out to the truck for me. This is the BEST customer service I've ever had. Thank you for going the extra mile for me today! read more

We live against national forest land in Doney Park and just recently started using JT Waste. We couldn't be happier so far! With our previous trash bins, wild life was getting in daily and making a mess. JT Waste's gravity locking bins have made a night and day difference! No more spilled trash bins or having to top the trash with a huge bag of pine needles. Not only is it more effective for us but it was also very reasonably priced -- and they just picked up trash on 4th of July! So far I would highly recommend them! Also, for veterans and first responders: you get a discount! read more

There is no way possible that this company could be any better. Carrie is a gem, and they will go over, above, and beyond to provide the best customer service. I have recommended them to everyone I know! So much better than WM. read more

Not only is the service impeccable and the cost the fairest in town, but the drivers are the safest. Other trucks race up our road, throw the cans around, leave trash blowing, etc. Not JT Waste. We'd recommend them over anyone else! read more

First off, I have to say Carrie was an absolute pleasure to chat with! It's very clear that JT Waste is here for the wellbeing of our community, because they're actually part of our community. I don't know about y'all, but it's this small community camaraderie that had us fall in love with east county Flag in the first place. JT Waste has very reasonable rates and was willing to work with our trash need schedule. There are no surcharges or other hidden fees. They also give veteran discounts. I then asked Carrie for more info on their recycling plan, because if I'm going to opt to pay for recycling (common among all companies), I want to know it's worth it. Carrie informed me they work closely with a local center to ensure we're doing what we can for our environment. I believe Carrie was even at the center when we spoke. My research has shown me that other corporate competitors take our recycling out of town and who knows what goes on from there. I like that JT keeps it local, in turn creating more job opportunities for our town. I set up service asap and had two 96gal cans delivered that evening. When I called Waste Management to cancel, they tried telling me I'd have to pay $75 to return their cans. That, plus their rates, and long hold times didn't go over well (see my review there). Happy to have JT Waste in our neck of the woods and look forward to being a loyal customer! read more