I had a very poor experience with Total Grand Rental. They rented me a broken woodchipper, and then…read morerefused to provide a refund They charged me a $350 rental fee for broken equipment, which I had returned within an hour. I had been a loyal customer for nearly nine years. Over this time, I have rented various pieces of equipment, such as floor sanders and excavators, and purchased tools including axes and a chainsaw. On this occasion, I rented a six-inch wood chipper. The chipper was unable to grind even small branches under two inches in diameter, which indicates significant mechanical issues. Upon discovering this problem, I immediately contacted their staff. I was instructed to return the equipment and assured that I would be "taken care of." Upon returning the chipper within an hour of receiving it, I was informed that the only other chipper available was also inoperable, making it impossible for me to complete the work as planned. The next day, I spoke with Brian, the owner. He informed me that he would not provide a refund for the rental. The fine print on their contract indemnified them from any liability. Equipment issues may occur from time to time, but a reputable business takes accountability and seeks to make things right for its customers. This business is happy to take your money, but will not be there for you when something goes wrong. I paid for a service that was not provided.

Don't waste your time. We rented a lift from this company 2x and both times their equipment needed…read moreto be returned. The first lift we rented was leaking hydraulic fluid (at the jobsite) which we needed to clean and our guy got stuck with the lift in the air. Finally, we were able to get it down. The 2nd time we rented a lift (about a month later) the controls in the bucket would not work. We should've known when the mechanic stated they have repaired this lift 6 times. We called to let them know we would be returning, however, they wouldn't refund the charge. Apparently, we were supposed to stop everything that day and return it to them right after we spoke with them. They used to be Total Grand Rental. They have no pride in their work or business. Go elsewhere. Their pricing may be good, but how much is your time worth?

Rented three heaters for my son's outdoor wedding. Wonderful communication, quality pricing and…read moreamazing help!

DON'T do business with Total Rental Center…read more Wow. Wow. Wow. Needed to rent a compact tractor. Home Depot suggested Total Rental (affiliated with True Value). Called, spoke with Rich, he was informative, polite, professional. We made the reservation last week for pickup today. called yesterday to confirm. Spoke with John. Yup, we're good to go. Husband took a week off from work. Great weather. Had $900 of cinders delivered. Drive in from Williams this morning to pick up. They run our credit card for payment and we go to the back to load the tractor. Nope. Both their John Deere's are broken. The guys out back blame Rich. Rich blames the guys out back. Clearly they don't communicate with each other. MAYBE they can have it ready tomorrow. They don't know. I ask for a discount for our time, trouble, gas, missed work. "NO! We are absolutely not discounting any equipment." So I ask to speak with the manager. Rich calls Brian, tosses me the phone (literally). Brian identifies as "one of the owners." I tell him the situation. He says he needs to talk with Rich. He does. I hear everything Rich says. Brian gets back on the phone with me, tells me the equipment was returned yesterday broken (that's not what Rich or the guys out back said nor is it what Rich told Brian) and there's no way for them to know when equipment will fail. I said the equipment failing is not the problem. How we're being treated as customers is the problem. "You're not doing anything to make this right." RIch kept interrupting me, "Ma'am. Ma'am. Ma'am. I'm not giving you a discount." I was stunned that he wouldn't even cover the cost of gas! This was his company's screw up. He said, "I don't control where you live. It's not my fault you don't live in town." Wow. Wow. Wow. Then he told me our reservation is canceled and I don't need to pick up the tractor tomorrow. What a misogynistic, hellish experience.

Honest, dependable, and reliable company. May Machinery has worked on several pieces of our…read moreequipment. They quickly respond when there is an issue and have promptly gotten us up and running. Mechanics are very knowledgeable. Fairly priced and very friendly. Highly recommend!

From the owner: Heavy Equipment Rental & Repair | Mobile Diesel Mechanics | Transportsread more

I recently organized a family reunion in a park and needed a generator for lighting by and music…read more InGen was a fantastic choice! From the start, they were professional quick to respond, and very accommodating. The generator was in excellent condition. Ben made sure everything was set-up perfectly and walked us through all the equipment details. I am so grateful for their support., and I will definitely rent from them again!

From the owner: INGEN Equipment Rental provides small to medium size power generation equipment rental services for…read moreuse in emergency situations, outdoor power needs, event power, work sites, and more. We also offer rentals of propane tanks for our dual-fuel generators and several options for power extension cable rentals to go along with our machines. Locally owned and operated, INGEN is where you can find the best rates anywhere around by far and get the best quality equipment.

we had them out to look at or forklift they told us the trans was bad is why it wouldnt stay in…read moregear they would have to take to rebuild come to find out it is the alternator not putting out enough power was cause

I had buffalo fence install a fence for me in the fall. When spring came around I went to turn on…read moremy sprinkler system and it didn't work so I had a landscape company come and check it out. They found out that buffalo fence had cut the lines to my system while installing the fence.I called John at buffalo fence and told him what happened and he admitted to cutting the lines but refused to pay to have it fixed. How is this right? I payed $2100 dollars for a service they did and they messed up and now they wont fix it. Do not use these guys.

While the customer service was good, they do not have many parts to a fence you may have at home…read more They can special order you the fitting you need or you can probably find the part onlone and order it yourself. There is at least one other fencing company in town so you may want to check there or even Home Depot as they have some fencing available.