My experience with Shawn and Lisa has been great ,fair price and they stick to their schedule. Not…read morecommon in today's environment ,I always recommend them to everyone who wants a job well done. They have kept me in the loop with ways to save money

Colter has done a great job for us. We have used his company several times over the years but he…read morereally came through and helped us when our generator died during covid.

Responded quickly to my rental property to take care of an issue for a tenant and they were very…read morefriendly and reasonable.

There was some issues with communication from the business office that led me to have to find…read moreanother electrician. I was very pleased with the electrician when he came out to do an initial estimate. He was friendly and explained that this company enjoys helping home owners with these kind of electrical needs that I had at the time. The value seems to be a little higher than others but everyone has their own rates set. So I still think it's reasonable. I don't know how well the work would have been done, so I'm only reviewing the experience that I did have. 4/5 stars due to the communication issue. I called the office and spoke to a gal multiple times who was not relaying messages to the electrician. That's my only issue.

Another great job by this company. I had same day service when I called. The men were polite,…read moreprofessional and courteous. They also attended to 4 other electrical problems in the house.

We needed our RV holding tanks pumped. We had an appointment for Saturday (willing to pay extra…read morefor weekend service) with a different company. Of course "no show" on Saturday no return call on Saturday and no call back when we called on Monday. H R Septic took our call on Monday and came out and completed the job. They are reliable and professional. We will definitely use their service again. Thank you H R Septic!!!

Called them on a Friday night of Memorial weekend. They were…read moreavailable to come out Saturday by 9:30 AM. Shane made it happen. Richard came within the time frame suggested. Had to gave two locations taken care of. What a great team! Thumbs up to you guys.

Had them scheduled to come out and pump my septic system for over 2 weeks. They called 4 days…read morebefore the scheduled date and told me it was not going to cost the $440/1000 gallons I was quoted but was now given a price of $550/1000 gallons. To top that off they would not be able to come out on the scheduled date, as their trucks were being worked on. I took my business elsewhere and got an appointment within 4 days at $455/1000 gallons. Would not recommend.

We had to have our septic system certified for the sale of our house. We had called another company…read morein town and we were EXTREMELY dissatisfied with their unprofessional response, charges and ultimately wrong diagnosis that would of ended up costing us upwards of $9,000 and was completely unnecessary! Then we called Septic Services and were incredibly impressed with their response, willingness to listen and true dedication to their craft. These folks are professionals and thank goodness they serve the area we are moving to. I would not hire another company for Septic issues in the Flagstaff area. If you are having Septic issues hire these folks. They will take good care of you! George, Carlos and their team have a lot of knowledge, professionalism and truly care about their customers.

Peter Garcia was an absolute pleasure to work with. He and all of his crew were very courteous,…read morerespectful, and efficient at their jobs. Peter was easy to contact and always kept us in the loop regarding the status of our project. I wouldn't hesitate to work with them in the future should the need arise. Highly recommended!!!

Avoid this company like the plague. They left fans running for 6 days without regularly checking…read more They billed us for two truck loads of waste disposal (I could have done it with one pickup load. They charged us for hazardous waste cleanup of their equipment when the leak was tap water! The also sent a bill with one day to pay without late fees (and no itemized list of charges)! And they charged over $70 to pay with a credit card! Awful company to do business with! Never again!!! Am contacting the BBB next!

My experience with this company has been incredibly frustrating. In short, I do not recommend them…read moreand would not use them again. Details: Our house did not have a/c and our upper level was getting pretty toasty during the summer. After getting six quotes, we went with Master Mechanical. Our furnace covering the upstairs was over 30 years old so we decided to replace that at the same time. MM recommended a heat pump and furnace combo to address all our heating/cooling needs. Since install, we've needed MM to come out multiple times for various different issues that all amount to them cutting corners and doing a very sloppy install job. Ironically, when getting quotes, two of the more expensive companies warned us that a lot of contractors are cheaper, but cut corners during install, causing problems down the road. At the time I chalked that up to sales tactics, but now I wish I'd taken their advice more seriously. The problems started right off the bat. They couldn't get the a/c system to work after install. Supposedly it was a thermostat issue -- the old wiring for the thermostat wasn't compatible (whatever that means), and instead of just running new wire they went for the wireless thermostat option. They eventually got it working, but the wireless thermostat they installed wasn't a smart thermostat, which was in our contract. They came back and left some additional piece that could be connected to the thermostat to make it a "smart" thermostat. And I mean left it -- some assembly required by us that was not as simple as plug and play. Fall comes and we discovered our furnace for the lower level wasn't working. They didn't replace this one -- it's an older one, but it was in the same closet as the new one, so I figured something must have been unplugged or wiring messed with on this one while installing the new system for the upstairs. They come out and tell me some door shutoff piece was broken, not their fault. I can't prove it had anything to do with them, but this furnace was working beautifully with no issues the previous winter and I definitely didn't mess with the door so seems pretty clear to me what happened. But I sucked it up and paid that bill. Not long after, the new heat pump for the upstairs started having issues. It was working well for heating during the fall, but then temps dropped to a point where the heat pump should have shut off and the furnace would over, but it didn't. The heat pump just ran constantly trying to heat the house but unable to raise the temp anytime the outside temp was below 40. I called MM and they came out a week later and figured out they hadn't hooked up the wiring correctly so the furnace wasn't able to kick on. (I had asked after the install if they tested the systems and was told yes, but obviously they didn't test the heat). They "fix" the wiring and tell me it's good to go but I have to put the system on "auxiliary heat" (emergency heat) for the furnace to work. I ask, "so the heat pump won't work at warmer temperatures and then automatically kick over to the furnace once the temp drops enough?" They had no idea. Their solution was for me to manually change the heat source between normal and emergency heat for the two systems and they would come out again to add some outdoor sensor to see if they could make the transfer work on its own. How do you recommend and install a system and not know how it works??? Absolutely baffling. They topped it off by sending us a repair bill for the wiring issue, despite it being under the labor warranty and their mistake. I now have no faith this system will last and have considered hiring another contractor to come inspect it and make sure there's nothing else glaring. Do yourself a favor and go with someone else.

I requested an appointment for routine maintenance tomorrow morning, but they worked me in same…read moreday. They did a very thorough inspection and cleaned the coils for the $135 service call. (Previous comanies just offered a visual inspection for $99). They were very honest about what I needed, offered good prices and a 10% teacher discount. Michael was friendly and patient with his trainee.

We recently had our home inspected by Bill during the sale process, as the buyer selected him for…read morethe inspection. As a seller, the inspection phase can be stressful, there's always concern about uncovering issues you may not be aware of. That said, Bill was an absolute professional. He took the time to answer both my husband's and my questions throughout the process, even though we weren't his direct clients. That level of care really stood out. His report was incredibly detailed, clear, and informative, which made the entire experience much smoother. We'll be purchasing our retirement home soon in Bullhead City, and we're hopeful we'll find someone as knowledgeable and thorough as Bill for our inspection. Thank you again, Bill!

Bill was great to work with. He was very helpful and informative about radon testing/mitigation. He…read morewalked me through best options for mitigation and the research around radon.