My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

We had to purchase a new television and with all the new technology it was more than I cared to…read moretackle as a senior citizen. Tuff Techies were on time, very knowledgeable and professional. The technician, Bobby, had us up and running in no time. He connected us to 3 streaming sites, our VCR, and our TV Ears. Bobby also took the time to show me how to navigate everything on our new remote. What a lifesaver! The fee was a good value for the technical work performed and I would definitely recommend them.

What a FIXIT find in Flagstaff, Arizona!…read more THE place to replace a broken iPhone glass or iPad front. A friend of mine told me she had replaced her iPad glass front at a very good price with Gadget Phix while we were walking by this small strip center store front after eating at MartAnne's Cafe the Breakfast place. Located on Old Rt. 66 just EAST of San Francisco Street. I made a mental note and not even a week later I dropped my cell phone and cracked the glass while I was at a meeting in Phoenix. I stopped by this store front in Flagstaff, Arizona on my way back to Williams, Arizona about 30 minutes away and had my phone fixed in about 45 minutes! Amazing work and delighted to share this new source with anyone reading. The store front has credibility as you have to leave your phone with all the info in it and give them the password... so you have to TRUST the person replacing the glass and I did from the minute I met the team. The glass was replaced with tax for $110 and I was a very happy customer. ADDED NOTE... back up your phone before taking in for glass replacement as the contract you sign says... they are not responsible for loss of data. Just makes sense!

Sold an iPad here once before, and just got a new iPhone battery for only $30…read more Cody and Jordan were very helpful and friendly! I really appreciate this business :)

My iPhone wasn't as waterproof as Apple claimed. The phone eventually went black and the recharge…read morevibration also discontinued. My phone was, essentially, a paperweight. For the $50 service fee they brought my phone back to life by the end of the day. Awesome job! Sent from Yahoo Mail on Android

I've spent around $400 at this shop for poor-quality parts and repairs, and I consider them scam…read moreartists. I first had them replace my phone screen. They failed to properly install the water-resistant seal around the screen. A couple of drops of water from the sink later and the screen fried again. They charged me another $180 to "fix" it. A month earlier I brought in a laptop. They charged me $50 just to remove about 10 tiny screws on the back, then told me they couldn't do anything because the motherboard was secured by melting plastic to hold it in place during assembly, making it impossible to work on. So $50 for nothing. They also tried to charge me for data recovery. The SSD that held the data was easily removable through a door that takes one screw to remove. After the laptop disappointment I still hoped they'd take care of the second screen properly. The second screen they installed is faulty: it scrolls on its own without me touching it, and the problem has gotten worse since I got it back. Face ID also stopped working after the second repair (it had worked after the first one). They overcharge for parts, invent expensive services for things you can do yourself, and deliver shoddy work. I've paid them roughly $400 total for substandard repairs and zero accountability. Do not take your devices here. I'm telling everyone I know to stay away. I hope they find another line of work.

I called with no answer and decided to not leave a voice mail. Got a call back quickly and was able…read moreto meet in person within the hour! Was very upfront and knowledgeable. I recommend them to my friends and family.

I'm usually really good about keeping my phone safe but when I cracked my screen at the lake I was…read moredevastated. If I got it replaced by my phone insurance I would've had to pay like $200 but with Tech Genie I saved so much and got my phone repaired the same day I dropped it off. Tech Genie even wore a mask and gloves when I met to drop off and pick up my phone. I love supporting local businesses and definitely will return when I need something else repaired.

My car battery was sounding a little weak after 4 years so I decided to get one coming before it…read morefailed. I remembered the local Flagstaff batteries+ having great service back in the day so I placed an online, ship to store order for an X2 AGM. Next morning an email came through saying the store declined my order. The Prescott location had them in stock and I figured this location could easily order one up for me so I wondered what went wrong. I'll never know though because they didn't contact me to explain or offer another option despite having my info from the order. Doesn't seem like a great way to do business. Fortunately we live in a consumer society where batteries+ doesn't have a monopoly on EnerSys or East Penn batteries and you can get them nearly anywhere so with one click I ordered an Odyssey battery online from my favorite auto supply chain. Shipped to my doorstep tomorrow free. Easy. Exact same specs, same manufacturer, same price, most likely the same battery, just branded and packaged differently. Tomorrow I'll have a new EnerSys AGM battery instead of an email saying my order was declined and I can decline to spend my money at store 103 in the future. It's great to have options.

I had my iPhone battery changed and in the process of reassembly it was not seat correctly where…read morethe tw screws connect to the screen so it doesn't sit flush. I took it back to have that issue resolved and she told me that the screw is stripped and she couldn't do anything about it. It was new when I bought it from the carrier and never been worked on before. So now I have to go to the valley and visit an apple shop to get it fixed. I would think carefully about taking your product there because if I would have known that this would happen I would have just went to the valley to begin with.

I didn't have a good experience just trying to get 2 pics printed that I emailed to the counter…read more She kept making me wait while she waited on customers as they approached. I told her I was here first and I'm a customer too. But that day I wasn't! I finally had to leave without 2 print outs. since I had to get to work. I tried self print at their machine but it takes too long waiting on the email code. She also kept acting like she couldn't print anything that wasn't a pdf. I said I'm emailing you 2 screenshots of QR codes, I just need them printed. It was all just too unpleasant and too complicated. When I have time, I'll go print myself at the library. I'm breaking up with staples for now!

Antonio is the best him and his team are great for any printing service you need or marketing he…read morehelps you out with pdf files and all great customer service! highly recommended!

Was happy to did this spot on Apple Maps. Was in Prescott for work and got out early enough to make…read moreit by here in time to get my cracked up glass screen protector replaced. The female tech was quick and placed the new screen perfectly. A lovely visit and I appreciate this business very much today.

Fast friendly service. Quality work. They are skilled and provide good advice. I have used them…read moreon 3 occasions and am very satisfied. I plan to get my iPhone screen replaced soon.