This is a counterfeit store masked as a cell phone repair business. I had a cell phone screen…read morereplaced on an s24fe. The repair person was quite rude and after the repair I experienced the forward facing cameras inoperational. I called the moment I noticed and the guy seamed willing to make the repair When I arrived after a 40 min 35 mile drive the repair guy was not willing to take a look. It seams the repair bussiness is an apartment or living space behind the counter. Smelled like food each time I arrived. The 1st time the business had an open sign on,but the door was locked. Sketchy!! Counterfeit items all.over the store and 1.75 canned sodas in a dorm room fridge when you walk in.....Sketchy!!!

To Just Wireless, The original purchase price for your…read moreLightning cable was $26.99 plus tax or about $30. Initially, I was impressed with the robust quality of the product. But It failed in about a a year. I delayed sending it back. In the interim, I bought 2 braided Lightning cables, both robust, for $8 apiece. They have been working fine. To get my refund, I would have to spend another $15 or about the cost of 2 cheaper cables. So I'd be into it for about $45 for one cable. I could buy 5 1/2 cheaper cables for what I'd have into your cable. It doesn't pencil out. And they're both made in China anyway. Not a great business model you have. I got snookered for a bad cable once. Not again.

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

I had an issue with a green screen in my desktop that I could not resolved. I took my computer in…read morewas very pleasantly surprised with the excellent customer service I received. Carolyn greeted me and was very meticulous in taking down my concerns about the computer. Two days later I went to pick my computer up and due to its age, it's time to for me to replace it. I spoke with Bryce who was very knowledgeable and offered for me to shop computers and bring the information to Tuff Techies and they would gladly tell me which computer would suit me better. I am very glad to see how professional the staff is and how much they're willing to extend their knowledge and be helpful. I'm very happy with their services and their prices are very reasonable compared to other services I have received elsewhere. Hope that never changes.

What a FIXIT find in Flagstaff, Arizona!…read more THE place to replace a broken iPhone glass or iPad front. A friend of mine told me she had replaced her iPad glass front at a very good price with Gadget Phix while we were walking by this small strip center store front after eating at MartAnne's Cafe the Breakfast place. Located on Old Rt. 66 just EAST of San Francisco Street. I made a mental note and not even a week later I dropped my cell phone and cracked the glass while I was at a meeting in Phoenix. I stopped by this store front in Flagstaff, Arizona on my way back to Williams, Arizona about 30 minutes away and had my phone fixed in about 45 minutes! Amazing work and delighted to share this new source with anyone reading. The store front has credibility as you have to leave your phone with all the info in it and give them the password... so you have to TRUST the person replacing the glass and I did from the minute I met the team. The glass was replaced with tax for $110 and I was a very happy customer. ADDED NOTE... back up your phone before taking in for glass replacement as the contract you sign says... they are not responsible for loss of data. Just makes sense!

Sold an iPad here once before, and just got a new iPhone battery for only $30…read more Cody and Jordan were very helpful and friendly! I really appreciate this business :)

These folks are amazing! So knowledgeable, fast and the kindest humans. Our community is so lucky…read moreto have them.

My wife's iPhone 11 pro suddenly wouldn't turn on and we quickly took it here hoping it wasn't a…read moreserious issue. The staff checked and saw that the phone was still drawing a charge. We left the phone and got a text an hour later that it was a software update issue (we hadn't yet installed the last two updates), and that the phone was otherwise A- OK. We paid $20 for the service and left satisfied! I could not be happier with the job they did.

I called with no answer and decided to not leave a voice mail. Got a call back quickly and was able…read moreto meet in person within the hour! Was very upfront and knowledgeable. I recommend them to my friends and family.

I'm usually really good about keeping my phone safe but when I cracked my screen at the lake I was…read moredevastated. If I got it replaced by my phone insurance I would've had to pay like $200 but with Tech Genie I saved so much and got my phone repaired the same day I dropped it off. Tech Genie even wore a mask and gloves when I met to drop off and pick up my phone. I love supporting local businesses and definitely will return when I need something else repaired.

My car battery was sounding a little weak after 4 years so I decided to get one coming before it…read morefailed. I remembered the local Flagstaff batteries+ having great service back in the day so I placed an online, ship to store order for an X2 AGM. Next morning an email came through saying the store declined my order. The Prescott location had them in stock and I figured this location could easily order one up for me so I wondered what went wrong. I'll never know though because they didn't contact me to explain or offer another option despite having my info from the order. Doesn't seem like a great way to do business. Fortunately we live in a consumer society where batteries+ doesn't have a monopoly on EnerSys or East Penn batteries and you can get them nearly anywhere so with one click I ordered an Odyssey battery online from my favorite auto supply chain. Shipped to my doorstep tomorrow free. Easy. Exact same specs, same manufacturer, same price, most likely the same battery, just branded and packaged differently. Tomorrow I'll have a new EnerSys AGM battery instead of an email saying my order was declined and I can decline to spend my money at store 103 in the future. It's great to have options.

I had my iPhone battery changed and in the process of reassembly it was not seat correctly where…read morethe tw screws connect to the screen so it doesn't sit flush. I took it back to have that issue resolved and she told me that the screw is stripped and she couldn't do anything about it. It was new when I bought it from the carrier and never been worked on before. So now I have to go to the valley and visit an apple shop to get it fixed. I would think carefully about taking your product there because if I would have known that this would happen I would have just went to the valley to begin with.

Ive' always received prompt, courteous service from all the associates at this Flagstaff Staples…read morestore for years. Printing, recycling printer cartridges, office supplies for paper, pens and pencils. I'm greeted upon entering, and the clerks at checkout are courteous, quick and efficient. They are usually young and likely do not have much work experience but enthusiasm and professionalism says alot for how they are trained and supervised.

I didn't have a good experience just trying to get 2 pics printed that I emailed to the counter…read more She kept making me wait while she waited on customers as they approached. I told her I was here first and I'm a customer too. But that day I wasn't! I finally had to leave without 2 print outs. since I had to get to work. I tried self print at their machine but it takes too long waiting on the email code. She also kept acting like she couldn't print anything that wasn't a pdf. I said I'm emailing you 2 screenshots of QR codes, I just need them printed. It was all just too unpleasant and too complicated. When I have time, I'll go print myself at the library. I'm breaking up with staples for now!

Was happy to did this spot on Apple Maps. Was in Prescott for work and got out early enough to make…read moreit by here in time to get my cracked up glass screen protector replaced. The female tech was quick and placed the new screen perfectly. A lovely visit and I appreciate this business very much today.

Fast friendly service. Quality work. They are skilled and provide good advice. I have used them…read moreon 3 occasions and am very satisfied. I plan to get my iPhone screen replaced soon.

I needed a local company to help me set up my fathers computer. I was able to get help right away…read more I am very happy with the professional and speedy service! Thank you Platinum Tech. Joel, Jose and Daniel are ALL professional, efficient and knowledgeable. I highly recommend them.

From the owner: At Platinum Tech, we pride ourselves on the unique blend of innovation and personalized service…read morethat defines our brand. Unlike others in the industry, we prioritize not only staying ahead of the curve with cutting-edge technology and solutions but also fostering genuine connections with our clients. Our commitment to understanding individual needs and tailoring our approach accordingly sets us apart. From our dedicated team of experts to our unwavering emphasis on customer satisfaction, we strive to provide a one-of-a-kind experience. At Platinum Tech, we don't just offer products or services; we offer a partnership built on trust, reliability, and a shared commitment to success. Discover the difference that makes us stand out in a crowded market.