Sam did an excellent job updating my ASUS gaming laptop with a new battery and apps. My laptop was…read morenot working and his recommendation and service got me back up in hours. He is a wealth of information and knowledge in the IT industry and will be my "go to" for IT needs in the future. I highly recommend The ITD Group without reservation.

I recently reached out to Sam regarding some concerns I was having with malware/virus issues on a…read morelaptop, and couldn't be more thankful and impressed with his service. Sam was incredibly kind and patient, taking time to explain the process while resolving the issues efficiently. His responsiveness was top-notch, which really helped ease the stress of the situation. I will definitely be using Sam for all of my future IT needs!

I highly recommend PCS they are the best computer company in the town of payson. They have the best…read morecustomer service and are very trust worthy. They won't take advantage of you with prices and they won't recommend that you get something fixed unless you truly need it. Now that I have found them they are my one and only computer guys!! Thank you so much for all your good hard work and diligence.

From the owner: Local & Online Computer Repair Services, Free Online PC…read moreDiagnosis & Consultations, Free Computer Repair Quotes, Virus, Malware, Adware, & Spyware Removal, Hardware Upgrades & Replacements, Data Backup Imaging Systems, Data Transfer Services, Custom Built Desktop Computers, Wired & Wireless Internet Solutions, Laptop Screen Repairs / Replacements, Printer Setup & Troubleshooting, Email Transfer & Setup Website Design Services, Computer Coverage Plans, Immediate Tech Support, Step By Step Service Notes

I've never personally been here because of all the horrible things I've heard about them…read more My one friend bought a laptop from them. Turns out it was refurbished computer that should never have been sold. Nothing is wrong with refurbished computers, mind you, just this one was a piece of crap that should have been sent to the junk heap. Not to mention all the illegal software they used to find viruses. Just saying, find another place.

If you want them to keep your computer for days on end and keep giving you excuses as to why it's…read moretaking so long or that they can't deliver it because there are only 2 people in the store on a certain day OR if you hang around waiting for them to deliver your computer and they don't show up and don't call, then these are the guys for you. A friend of mine finally had to go get her computer and take it to another computer store in Payson because they kept putting her off. She took it to another store and they had it fixed in about an hour. I will NEVER use these guys again. They made my life hell!

Great service, knowledgeable techs and timely installation. They helped me analyze my space and…read morerecommended products that filled my home with music.

Most polite and knowledgeable staff any where. So grateful for their services Scott and his crew…read moreare excellent

I was having some unbelievable trouble with Optimum internet in my house, and I couldn't get my…read moreprinter to work, either. With Ryan's help, I got up and running. They are professional, and they know what they're doing. They will actually also come to your house if you need them to. Thank you, Ryan. I am so grateful to you!

I made an appointment thru Apple to get my iphone battery replaced. When I got there they seemed to…read morehave no record of the appointment and had me fill out paperwork. They didn't have the battery in stock so they ordered a new one. They never called to tell me my part was ready. I called a week later and made an appointment to get it installed. Had to fill out the same paperwork again. Two hours later they told me they had ordered the wrong part. I told them I would get it done elsewhere. Sorry to leave a bad review but the guy expressed no regret and didn't care that I was taking my business elsewhere. They seem very disorganized.

Hands down the friendliest Post Office on planet earth. The other posters with negative comments…read moremust be the problem. I've had nothing but wonderful interactions the many times I been to the Payson Post Office.

I have found it very difficult to work with Postmaster Lori Harris throughout the process of…read morerequesting USPS medical hardship mail delivery. When I submitted the required documents to the Payson Post Office, I requested a receipt confirming they had been received\. That request was denied\. I then asked to take photos of the documents in the post office environment proving they were in the post office at that time. I did follow up with phone calls which went unanswered, however, I persisted calling and was told Postmaster Lori was in a meeting and could not come to the phone. They did give me a verbal confirmation that she received the documents. During the inquiry and gathering of documents, Postmaster Lori did not provide me with all of the information necessary to complete my application\. Fortunately, I researched the USPS requirements myself and discovered additional forms that needed to accompany my request\. Had I relied solely on the information I was given, my application would have been incomplete\. During a scheduled visit to my property to discuss my hardship mailbox request, I felt I was treated disrespectfully\. Based on observing me walk only a few seconds, Postmaster Harris stated, "You do not look disabled\." I found that comment inappropriate and inconsistent with the purpose of the visit\. At that point, I began recording the conversation on my phone to preserve an accurate record of what was being said\. When she noticed, she asked if I was recording\. After I answered yes, she stated, "It is illegal to record," ended the meeting immediately, and returned to her vehicle\. Before leaving, I asked whether it was illegal to record on my own private property in Arizona when the recording was not concealed\. My question was not answered\. Instead, I was told, "I will call you," and she ended the meeting by abruptly leaving\. My experience has left me concerned about the professionalism and customer service I received\. I intend to submit formal complaints to the USPS Consumer Affairs Office and the USPS Office of Inspector General so the matter can be reviewed through the appropriate channels\. For anyone considering filing a complaint with the USPS Office of Inspector General online, pay close attention during the process\. Some complaint categories may redirect you to the USPS Consumer Affairs system instead of the Office of Inspector General\. If your concern involves employee misconduct or other matters within the Inspector General's jurisdiction, verify that your complaint is being submitted to the correct office\. I encourage others who believe they have been treated improperly to document the facts and use the established complaint process\. Constructive feedback and accountability help improve public service. I certainly hope my review is not met with retaliation.

I have known John for many years and I have learned that there is nothing that he cannot solve,…read morewhen it comes to computers. He is very fair in price for his services, I would recommend John to anyone needing help with computers. Jerry L

Based on his excellent Yelp reviews, I called The PC Guy for help with my broken laptop. John…read morereturned my call very quickly. He was kind, helpful and did not rush our conversation. He understood my problem and shared some ideas with me about how I might fix my problem on my own. In today's atmosphere, it is rare to find a person like John who truly cares about his customer and isn't just looking to make a quick buck. After one of his ideas worked for me, I asked John how I could pay him. John thanked me, but refused. If you want an honest and knowledgeable repair person, look no further. Call John now.