They were friendly and very efficient and sorted my laptop quickly. I would definitely recommend…read morethem. Morgan followed up a couple of times afterwards as well.

Thank you for the great service, These guys are pros. They are professional and friendly. They…read morehelped me get my computer back from the dead.

Great service, knowledgeable techs and timely installation. They helped me analyze my space and…read morerecommended products that filled my home with music.

Most polite and knowledgeable staff any where. So grateful for their services Scott and his crew…read moreare excellent

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

John was VERY helpful and kind and generous. I would very very highly recommend him to other people…read moreneeding the help of a true wizard that also happens to have great people skills.

The best. Simple as that. Masterful deep experienced problem-solving. Patient, thorough, prompt…read more Concise detailed explanations. Ian is my computer guy since I moved from Phoenix to Flag in late '19. This is the best computer and software repair shop I've ever experienced.

I went in because my laptop screen needed to be replaced, I got my laptop back almost a week later,…read moreand when I went home I discovered my screen would glitch and occasionally turn half black and half white, I had called them the day I picked my laptop back up and was told they could t do anything that day since they were closing early and weren't going to be open the following day (4th of July) I was told I would get a call Monday, I never received that call, I called yesterday (Tuesday) and it went to voicemail, than I called today, voicemail, so I called using my friends phone and they answered, I was then told about how it wasn't their problem that my screen didn't function correctly and how they had "proof that it's fine" when I tried explaining I'd be happy to send over photos with time stamps of how my screen didn't work I was told "I have pictures too". What does that even mean?!

I needed a local company to help me set up my fathers computer. I was able to get help right away…read more I am very happy with the professional and speedy service! Thank you Platinum Tech. Joel, Jose and Daniel are ALL professional, efficient and knowledgeable. I highly recommend them.

From the owner: At Platinum Tech, we pride ourselves on the unique blend of innovation and personalized service…read morethat defines our brand. Unlike others in the industry, we prioritize not only staying ahead of the curve with cutting-edge technology and solutions but also fostering genuine connections with our clients. Our commitment to understanding individual needs and tailoring our approach accordingly sets us apart. From our dedicated team of experts to our unwavering emphasis on customer satisfaction, we strive to provide a one-of-a-kind experience. At Platinum Tech, we don't just offer products or services; we offer a partnership built on trust, reliability, and a shared commitment to success. Discover the difference that makes us stand out in a crowded market.

I have been a customer of Payson Electronics (formerly Radio Shack) for over 20 years. Even though…read morethey no longer carry as much electronics parts stock as before, the owner (who has another store in the Show Low area) is doing his best to find reliable and comprehensive parts distributors. I have done electronics parts purchasing for a few companies back in the 60's - 70's and know how difficult it can be, so kudos to these folks. The managers, who are both Ham radio licensees, are very knowledgeable about their stock and applications, and one worked many years in the electronics industry, as an engineering technician (as I did). I am thankful that someone decided to keep this store open, otherwise I'd have to be ordering online (and waiting for days if not weeks) to finish projects. P.S. I have never known either the owner or the managers to be anything other than polite, courteous and helpful, spending much of their time and sharing knowledge with customers. Perhaps the incident related above had to do with someone who was angry about Radio Shack closing almost all of their stores, back in 2017. This store has been independent of Radio Shack for a few years, although the sign remains on the building.

Since Brandon has taken over the business as John has retired…read more There has been no loss in customer service , courtesy. Brandon is a great and easonable and knowledgeable owner to talk to. Support a local and local business.

Charged me over $100 for an iPhone 7 screen replacement that was not even OEM. I was in a bind and…read moreeven though I'm a local, he still felt the need to gouge me. Very disappointing.