I needed a local company to help me set up my fathers computer. I was able to get help right away…read more I am very happy with the professional and speedy service! Thank you Platinum Tech. Joel, Jose and Daniel are ALL professional, efficient and knowledgeable. I highly recommend them.

From the owner: At Platinum Tech, we pride ourselves on the unique blend of innovation and personalized service…read morethat defines our brand. Unlike others in the industry, we prioritize not only staying ahead of the curve with cutting-edge technology and solutions but also fostering genuine connections with our clients. Our commitment to understanding individual needs and tailoring our approach accordingly sets us apart. From our dedicated team of experts to our unwavering emphasis on customer satisfaction, we strive to provide a one-of-a-kind experience. At Platinum Tech, we don't just offer products or services; we offer a partnership built on trust, reliability, and a shared commitment to success. Discover the difference that makes us stand out in a crowded market.

My boss gave me a 2015 Mac and I was unable to do much with it (mainly download Word) and I had a…read moredeadline; being completely un-savvy when it comes to anything technical, I called Alpine. My hope was it just needed a little love, but wasn't sure if love would be enough, I needed a specialist. Alpine got back to me super fast (so unusual in Flagstaff) and got me all set up right away. Everything was explained to me, I was given options, I was given a complete estimate (which was exactly what I ended up paying). Honestly, as soon as she started explaining everything to me, I knew I was in good hands; it was such a relief! I thought the price was fair, I thought she was super helpful, polite and knew what she was doing. And, most important, I got my laptop back in time to meet my writing deadline. More businesses in Flagstaff should follow their business model. I am a firm believer in supporting small and local businesses and Alpine makes it too easy. My advice is don't call anyone else, because it is a waste of time! Call Alpine first and you will not be disappointed; you are in good hands with Alpine. Thanks again to Alpine for everything!!!!

The best. Simple as that. Masterful deep experienced problem-solving. Patient, thorough, prompt…read more Concise detailed explanations. Ian is my computer guy since I moved from Phoenix to Flag in late '19. This is the best computer and software repair shop I've ever experienced.

I found The PC Guy by a web search…read more I scheduled the appointment for a few days after my new computer arrived. The technician, Elijah, called 30 minutes before arriving. He arrived as expected and after showing him the new equipment, he got right to work. He transferred all data from the old desktop hard drive, external hard drive, music and then arranged all the apps to the positions I had on my last monitor. He even downloaded the apps. Everything was seamless. There was no way I could have handled the job myself. Great work! Five out of five stars!

My computer was running slower than me (and I am old) so I appreciated John's quick call back and…read morehis clear instructions as we worked through my problem remotely. It's nice knowing that there is someone out there who knows what they are doing and is so willing to help. Great customer service!

I reached out to Rye Randa the Apple Guy to see if he can install an updated Wi-Fi and Bluetooth…read morecard into my 2010 Mac Pro. Rye is very knowledgeable and after dropping it off at his home, he called me the same day and had it ready for me. He delivered the Mac Pro to my home which was a big plus for me. He is a very pleasant person and is very professional. I'm really lucky to have found him in the Prescott area since there are very little choices here for Apple computers. I would not hesitate to hire him again for my future needs. I would rate him a 10 out of 10! Thanks again Rye!

We have used Rye, The Apple Guy in Prescott two different times for our older computer and an old…read moreSamsung tablet that were not working correctly. He was able to get our laptop working but the tablet was just too old. He gave us much needed information on making our next purchase of a tablet. He is very knowledgeable with computers, tablets, phones and apps. Today was our second visit with Rye after we had made a purchase of a refurbished tablet which he came over to help us set up and make recommendations at to what we needed on the laptop for what we would be using it mainly for as well as connecting some of our devices. His pricing for his time seems very fare to us. Definitely recommend his services.

Great company, friendly service and quick to address any issues. So glad we can stay local with…read morethese services. Good job guys. And girls.

From the owner: Our mission is to provide enterprise level IT & Communications Services to small and medium sized…read morebusinesses. Our goal is to become a technology partner to our clients by providing the best possible technology solutions

Scott is a Genius!! In February 2025 my old laptop was about to die and I got a new laptop and…read moreattempted to transition files to the new laptop. Nothing worked!! I was frustrated beyond belief. I contacted Scott and entrusted both computers to him and short time later the transition was complete and I felt great!!! Recently my computer was infected with a Ransom Ware Virus. I contacted Scott and he let me know that the end of the world was not at hand -- he could fix it!! And he DID!!! In both cases Scott's Knowlege, Professionalism, and Care for his clients showed. I am a very happy client!! Mike Taylor Flagstaff

Rapid, expert personal service, done for a very reasonable price. I would recommend Scott highly.read more

My backup hard drive crashed, and before I could replace it, my computer hard drive also crashed…read more Fortunately I had separately backed up many important files, but a few key ones I missed including one with my full-year financial records. (This, in December!) Having previously purchased a printer from Flagstaff Computer Guys, I went to them after another computer repair outfit (out of town) had been unable to recover my missing files from either crashed drive. Scott Tabako efficiently and calmly tested both drives, and to my absolute delight quickly recovered my key files, then guided me on purchase of a new backup NAS and backup-power devices to prevent this from happening in the future. Flagstaff Computer Guys is a father and son family business. Great guys who really know their stuff, and the fact that they remained calm and cheerful while addressing my emergency really helped. Highly recommended! (CAUTION: There is a similarly named but unrelated business elsewhere in town, with whom I have no experience.)

What a great experience! I requested a TV Mounting quote from HelloTech via Yelp. They responded in…read moreless than an hour with a flat rate estimate (that they stuck to!) They also provided a link with lots of great availability to book. They had more availability and better prices than other companies I reached out to in Flagstaff. After I booked HelloTech confirmed my appointment and the tech, Urvin, reached out with a phone call to confirm. He arrived on time and completed our TV wall mounting the project to our satisfaction. He was friendly, professional and accommodating when we wanted the TV moved down. 5-stars for Urvin and 5-stars for HelloTech. I wouldn't hesitate to use them again!

I had a great experience with Tuff Techies. Jeremy is the best. He solved my problem in record…read moretime. This was my third time I have used them. Rita Bevers

Their second premises along R69 Prescott Valley is spacious and easy to find. Ethan was very…read moreefficient in helping transfer from an old phone to my husband's new one. I had transferred some stuff, but got stuck on others. Ethan was very patient and friendly. This is the second time we have used this business, the first time was to sort out and eventually buy another tower. Price was affordable in both instances. Thank you to you all.

I was having some unbelievable trouble with Optimum internet in my house, and I couldn't get my…read moreprinter to work, either. With Ryan's help, I got up and running. They are professional, and they know what they're doing. They will actually also come to your house if you need them to. Thank you, Ryan. I am so grateful to you!

I made an appointment thru Apple to get my iphone battery replaced. When I got there they seemed to…read morehave no record of the appointment and had me fill out paperwork. They didn't have the battery in stock so they ordered a new one. They never called to tell me my part was ready. I called a week later and made an appointment to get it installed. Had to fill out the same paperwork again. Two hours later they told me they had ordered the wrong part. I told them I would get it done elsewhere. Sorry to leave a bad review but the guy expressed no regret and didn't care that I was taking my business elsewhere. They seem very disorganized.