This is a counterfeit store masked as a cell phone repair business. I had a cell phone screen…read morereplaced on an s24fe. The repair person was quite rude and after the repair I experienced the forward facing cameras inoperational. I called the moment I noticed and the guy seamed willing to make the repair When I arrived after a 40 min 35 mile drive the repair guy was not willing to take a look. It seams the repair bussiness is an apartment or living space behind the counter. Smelled like food each time I arrived. The 1st time the business had an open sign on,but the door was locked. Sketchy!! Counterfeit items all.over the store and 1.75 canned sodas in a dorm room fridge when you walk in.....Sketchy!!!

To Just Wireless, The original purchase price for your…read moreLightning cable was $26.99 plus tax or about $30. Initially, I was impressed with the robust quality of the product. But It failed in about a a year. I delayed sending it back. In the interim, I bought 2 braided Lightning cables, both robust, for $8 apiece. They have been working fine. To get my refund, I would have to spend another $15 or about the cost of 2 cheaper cables. So I'd be into it for about $45 for one cable. I could buy 5 1/2 cheaper cables for what I'd have into your cable. It doesn't pencil out. And they're both made in China anyway. Not a great business model you have. I got snookered for a bad cable once. Not again.

After being a Verizon customer for approximately 21 years, I am extremely disappointed with my…read morerecent experience. I have spent more than 20 hours trying to resolve repeated account, contract, pricing, and insurance issues, and my agreement required multiple corrections while I received inconsistent information from different representatives. March 21: I signed my contract. During enrollment, the contract terms, conditions, pricing details, and limitations were not clearly explained. The plan was presented as approximately $45 unlimited service including hotspot, but the actual costs and added charges became significantly higher. At the same time, I specifically requested mobile replacement protection through Asurion for my phones in case of damage or replacement needs. April 21: I contacted Verizon after discovering the requested mobile replacement coverage had not been added correctly. Instead, I was enrolled in technical support coverage, which is completely different from mobile device replacement insurance. May 05: I called again specifically to verify that my phone replacement insurance had been corrected and added to the contract. I was told everything was properly set up. May 23: After calling again, I learned that the requested coverage and corrections still had not been handled as expected. My concerns include: * Contract terms not fully explained at signing * Pricing differences from what was presented * Lack of transparency regarding costs and promotions * Incorrect insurance enrollment * Repeated account corrections * Excessive time spent trying to fix avoidable issues After more than two decades as a customer, I expected better communication, accuracy, and transparency. I hope Verizon reviews this matter seriously and works toward a fair resolution.

30 mins of personal conversations.... Zero customer…read moreservice... This dude is a joke. Get dates and laid on your own time.

I visited the Woodlands Villafe AT&T store recently and had one of the worst customer service…read moreexperiences I've encountered. I was the only customer in the store, yet the three employees on duty were completely disengaged--more interested in watching a movie than doing their jobs. When I asked for help with my phone (which is glitching and barely charges past 5% per hour), they seemed visibly annoyed. Instead of assisting me through the insurance process--as I've experienced in the past--they just handed me a brochure and brushed me off. Their only real effort was trying to upsell me a new phone, even though I clearly stated I have insurance coverage. In the past, AT&T staff have walked me through the insurance claim right then and there. This time? Not even close. If this is what in-store support has become, it's incredibly disappointing. Do better.

I drove two hours to Flagstaff to help my roommate change service to AT&T because it's one of the…read morefew services that work in my remote location. While Chase, the supposed store manager, was helping a new employee serve her, he mentioned AT&T Internet Air. I asked and he said it would work at my address ("If you get a signal, you can use Internet Air.") Come to find out, it does NOT work at my location. He ordered it for a service location of 3300 E. University Dr, Mesa, AZ. I canceled the service but the unit had already shipped. If it had shipped to my home, I'd have no problem returning it myself. Instead, Chase had it sent to the store, knowing full well I just drove two hours to get there. Now everybody at AT&T is telling me that *I* have to return the device that Chase feloniously ordered that was shipped to the wrong address for service at an address that is a 3 hour drive from my home that I have never lived at. I was told this by at least FOUR help desk people. Since I believed I was getting the Internet Air and would have unlimited internet, I changed my service to the 55+ Plan, which was supposed to be $45 (looking on my bill, it will be over $70!). Now, as I'm looking to return to my old plan that had some great discounts, I don't see those discounts as being available (the major was a Veteran's Discount). This store should either be closed or everyone be let go or transferred to a store that can deprogram all the male bovine feces Chase has taught them. Chase should be arrested and sent to prison for misrepresentation.

We had such a great experience with Amy at Verizon! She helped us transfer from T-Mobile over to…read moreVerizon, and she made the entire process incredibly easy and stress-free. She was kind, patient, knowledgeable, and so helpful throughout the whole process. Amy clearly has a lot of experience and really knows what she's doing. She explained everything clearly, answered all of our questions, and worked quickly while still making sure everything was done correctly. What could have been a complicated and frustrating process was actually smooth and easy because of her. We truly appreciate Amy's excellent customer service and would absolutely recommend her to anyone needing help at Verizon. She is a wonderful representative and a real asset to the store!

Ask for Trevor. went in hoping for a quick experience and he was great. very knowledgableread more

I came in here looking for a phone and service and they hooked me up! The staff was so kind and…read moreprofessional, they really deserve their jobs. The computer system seemed to be awfully confusing, but I used to work in a call center in the phone industry, and know, that's not a store workers fault, so I was more than happy to be patient.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

The staff is friendly but they do not know what they are doing. They need more training.read more

They need additional staff in the store. I've waited over an hour to pick up phone I ordered…read moreonline. Only one person is working in the store with a line of people waiting for assistance. I have never been to a Verizon store and waited this long.

What a FIXIT find in Flagstaff, Arizona!…read more THE place to replace a broken iPhone glass or iPad front. A friend of mine told me she had replaced her iPad glass front at a very good price with Gadget Phix while we were walking by this small strip center store front after eating at MartAnne's Cafe the Breakfast place. Located on Old Rt. 66 just EAST of San Francisco Street. I made a mental note and not even a week later I dropped my cell phone and cracked the glass while I was at a meeting in Phoenix. I stopped by this store front in Flagstaff, Arizona on my way back to Williams, Arizona about 30 minutes away and had my phone fixed in about 45 minutes! Amazing work and delighted to share this new source with anyone reading. The store front has credibility as you have to leave your phone with all the info in it and give them the password... so you have to TRUST the person replacing the glass and I did from the minute I met the team. The glass was replaced with tax for $110 and I was a very happy customer. ADDED NOTE... back up your phone before taking in for glass replacement as the contract you sign says... they are not responsible for loss of data. Just makes sense!

Sold an iPad here once before, and just got a new iPhone battery for only $30…read more Cody and Jordan were very helpful and friendly! I really appreciate this business :)

I cracked my iPhone 4S two weeks after I got it!! I waited so long to get it fixed because…read moreeverywhere in town was so expensive! Until I found mobile resurrection! It took two minutes for them to fix the back of my iPhone! They came to me at work and fixed it and I paid less money then what the other competitors offered me for it! I traded my phone a few days later for new iPhone 5 and I got the whole trade in value of $200 if it was cracked I would of got 38 dollars for my phone! So thank mobile resurrection for saving me some money and getting me a new phone!

From the owner: We want to be the first and only place you think of when it comes to repairing your devices…read more We will go above and beyond the ordinary customer service expectations to ensure your experience with Mobile Resurrection is an extraordinary one. Along with our goal of providing an extraordinary experience, we strive to complete repairs in a timely manner. Our certified repair technicians are well trained to repair your smartphone, tablet, ipod, or gaming console. Cell phone repair. We repair, iPhones, Galaxy phones, HTC and a Lot more Smart phones, as well as iPads, iPods, Gaming consoles So give us a call!