Great response, figured out what the issue was and did some adjustments. I'd use them again without…read morequestion!

I have a 12 year old LG front loading washing machine that started leaking on the bottom. My wife…read moreand I debated having it repaired or buying a new one. We decided to have it checked out and then make a decision. Scheduling the appointment was easy and the woman who took my call was friendly, knowledgeable and, as importantly, laughed at my stupid jokes. The tech showed up about 10 minutes early and diagnosed the problem in a matter of minutes. The cold water valve inside the machine was leaking and would have to be replaced. The tech suggested also replacing the hot water valve. I agreed to the price and he had it repaired inside of 30 minutes. He also checked out the drum bearings and the pump. The tech was a great guy who cleaned up the inside of the machine and made sure everything was the way he found it. I couldn't be happier.

Very professional and right on task. Researched the problem with our wall oven not heating, ordered…read morethe part and will return in a few days to install and test. Timely and fair priced. Would use again if need be.

Called for a washing machine repair and they were able to get me in the next day. Diagnosed and…read morefixed the problem quickly and were great to work with.

The dryer drum got locked up and I thought the motor was fried. I panicked. A friend recommended…read moreRuss and he came out that afternoon. He managed to fix it and did so carefully and saved the robe belt that caused the problem, too. What a Godsend! Definitely knows his dryers. Thank you Russ! Very reasonable price and excellent quality service. Signed, a new loyal customer.

I scheduled Russ to come check my refrigerator today. I informed him of the issues it was having…read more He arrived glanced at the back of the refrigerator and basically repeated what I had told him and then after about 10 minutes charged me 80 dollars. I thought he would check the other major components with a meter to see if they functional along with the main problem issue. I think more effort would have been appreciated in this instance. Money is hard to come by these days. I'm paid hourly where I'm employed but not at the $80 per 10 minute rate.

One of the service gems here on The Mountain! Steven is Awesome: Friendly, Reliable, Professional…read moreand VERY knowledgeable! We have used Elite Appliance on several occasions (appliances just don't hold up like they once did......) and the service has been consistently outstanding!! The staff are polite and courteous and make scheduling service a breeze. Once scheduled, they maintain consistent communication to ensure you know when you are scheduled and when the technician is on his way. Seven explained the repair needed and total cost in detail before ordering parts or completing the repair. We HIGHLY recommend!!

Absoutely horrible customer service!! Deceitful…read moreUnprofessional Unhelpful Absolutely horrible DO NOT RECOMMEND!! Theh technician was late mulitple times for schduled appointments. He didn't even show up once. The customer service team is unporefessional on the phone. They can't give you answers. They just argue and yell at you. HORRIBLE!!

These guys are awesome!! Even when I pulled up as they were closing they took the time to make…read moresure I got the right part.. Last minute drier belt issues no one in town had drier belts but These guys do!! Thank you!

This place was recommended to me to by another service person to fix my Samsung ai washer dryer. I…read morecommunicated that the washer was showing an error code for communication (AC). They scheduled someone then canceled on me. Rescheduled someone only to find out they couldn't fix it. They are saying I have to pay their diagnostic fee even though they wasted my time and did nothing. When I communicated this, Amy, who answered the phone started yelling at me about their policy. IMO she should have asked more questions like other repair services or at the least offered a discounted rate. Very unprofessional and unreliable.

Professional and efficient and thorough service in my gas dryer. I was pleased with the work, but…read morethe cost was higher than usual.

I requested some quotes fro fixing my washer. Gabe responded that he doesn't come to my area of the…read morestate but offered to help me as much as he could. After talking to him, it's time for a new washer and he recommended a good one. So far, he is the only business that has responded to my request.

What a nice guy! He fixed my washer in about 40 minutes and was a great price! He uses Zelle, which…read morewas very convenient.

Reliable and did the job right! We know that we can contact him and have a reliable business get us…read morehelp.

Ponderosa is beyond amazing. We've had three different technicians come out to fix two refrigerator…read moreissues. The first two repair companies, told us the downstairs refrigerator was old and it wasn't worth replacing the compressor Ponderosa Appliance found a loose wire, reconnected it and it's working great. The first two repair companies, told us they would be back to fix a refrigerator ice maker, and we never heard from them again. Ponderosa diagnosed the refrigerator and said the icemaker needs a new part. They gave us a quote which surprised us how inexpensive it was considering how expensive the refrigerator was. This is a company with Integrety, expertise and they deliver! I wish I could give them more stars because they beyond deserve it.

My mother ordered me a drawer dishwasher,They came to install it June 10,2025,but there was problem…read morewith it so they took it back to repair.I don't really want somethng that needs repair.It has been two weeks now without a dishwasher.This company is a joke..I would not recommend them to anyone...

Personable, professional and very knowledgeable. Broken icemaker in almost 20-yr old refrigerator…read more Gave us great advice and options on how to approach the problem. We decided to buy a new refrigerator. We have recommended Joe to friends and will continue to call him when we need repairs, which we hope is not often. Unfortunately, within a month of the refrigerator going out, our washer broke. So we are waiting for a call from Joe. He is great.

From the owner: All your Home Appliance Repair Needs! Over 40 years experience with 21 years G.E. factory service!…read more Serving the Payson area since 2004. Retired Valley Firefighter making Payson his home! We also offer some appliance installs. Gas conversions available. We are License with the Town Of Payson.

I needed an emergency repair and replacement for my Hoshizaki ice makera in my restaraunt after my…read moreprevious HVAC vendor failed to perform their PM duties and continued to give me the run around. Keeshay from A&E equipment accepted the task to replace one unit and completely repair the additional downed unit. This was no easy task, but Keeshay and his team got both my units up and running in two days and at a price point that was more than fair. Safe to say A&E refrigeration will be my permanent vendor for my kitchen repair needs as a restaurant operator who performed $8.5 million dollars in sales last year!!

From the owner: Specializing in restaurant equipment repair and scientific research equipment. Including…read morerefrigeration, ultra low temp, freeze driers, ovens, ranges, ice machines, fryers, walk-ins, grease exhaust, reach-ins, combi-ovens, ranges, convection ovens. Any and all restaurant equipment.