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    Custom Sight & Sound

    Custom Sight & Sound

    2.0
    (4 reviews)

    Lames. Would not recommend this place for the life of me. Even if they were the last audio place in…read morethe world.

    Custom Sight and Sound (CSS) was okay with the work completed. However, the messed up on many areas…read moreand blamed other people (i.e, the home builder) for their mistakes. CSS did not know what a double hung window (i.e., can open from either the top or the bottom (unlike single-hung, which only open from the bottom) Thus, the installed wired security contacts at the bottom of the window but not the top. Thus, they only installed 1/2 of the window security contacts needed. As a result, we had to have the top half of the windows secured (with screws) by Pella Windows so they would never be able to open/close because they were not monitored by the security system. CSS ran out of brown security contacts at a few locations (that were installed at every other window in our house). So CSS put in white security contacts on our brown stained windows and tried to cover them up with a magic marker. CSS refused to come out and fix this issue. In addition, two of these security contacts are not working correctly and setoff alarms constantly. CSS will not come out and fix. CSS had one wire going to the main security panel that was not labeled. The owner Daniel's wife called me and said that CSS installs a lot of security wires that they don't always use. Thus, they don't label them. ?????? I would love to upload my taped phone conversations with her and Daniel. Recommendation for Arizona residents: Tape your phone calls with all contractors to protect yourself from A holes like this!

    Bang and Olufsen Scottsdale

    Bang and Olufsen Scottsdale

    5.0
    (11 reviews)

    B&O..not "BO" mind you... is a legendary Danish company creating completely BAD ASS audio…read moreequipment. I'd say it's like the Bose of Europe...only with stunning Scandinavian design, better sound quality, and a significantly heftier price. For this location of Bang & Olufsen (of which they do not have that many in-person stores...I've previously purchased online only), it's nestled between the Scottsdale Airport and Scottsdale Quarter, in a VERY unassuming business park building. In fact, when I found it (very SMALL sign on Butherus to lead the way to the parking lot), I actually thought I had gotten the address wrong, as it looked much more like a B&O location that might do professional home audio installations. Alas, I was in the correct place - they have a small side "PLAY" room that allows you to try out all the gear and see/touch them in person and check out the sound quality and easily compare. I had called the day prior inquiring about a limited time floor sample sale that I had seen on the B&O website, and I was told Kaitlyn was the expert on headphones and would be there to help me. Indeed, she IS a wonderful sales person - incredibly knowledgeable, kind, and very, very patient for my approximately 1000 questions. I ended up buying 2 items (with plans to buy another once some new, more bold colors come out for the EQ in-ear headphones). I'm DEFINITELY not in the market for the home audio items, which can get extremely pricey. Like... EXTREMELY pricey!!! But, it was actually a lot of fun to try out the fancy-pants home audio setups, in a sort of "maybe my life will turn out such that I can afford a home full of B&O gear"! For now, however, I'll enjoy my fancy-pants headphones (the BEST BEST BEST ever) with up to 50 hours of battery life in an altogether beautiful package.

    Brian and his team really focus on representing the B&O brand and providing great customer service…read moreexperience. We are new to the area and have a bunch of B&O gear that needed to be tied into our new house. They have been really responsive to our needs and help us with two TV installations / integrations so far. I am definitely going back to them when we are ready for the BeoVision Harmony upgrade.

    HelloTech - hometheatreinstallation - Updated August 2026

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