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    The UPS Store

    3.3 (154 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Hours clearly say open at 8am, it's 8:22.... No one is here
    Christine F.

    Hours say 8-6... it's currently 8:23a am no one is here. I come to this location often, and most of the workers are good. There is one girl who feels comfortable enough to talk about how annoyed she is that there are so many people in the store and she's bothered by that.

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    2 months ago

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    Local

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    7 days ago

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    Local

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    6 days ago

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    Local

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    4 months ago

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    Local

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    5 months ago

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    Local

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    11 months ago

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    Jozh B.

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    4 months ago

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    1 year ago

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    Local

    Helpful 1
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    Photo of Linda H.
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    1 year ago

    The guy behind the counter was super slow. It took over 45 mins to drop two Amazon drop offs that took him 5 mins. He needs help.

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    Local

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    2 years ago

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    1 year ago

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    Local

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    Photo of Rexie S.
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    3 years ago

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    Local

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    3 years ago

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    Local

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    Photo of Debbie M.
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    2 years ago

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    Local

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    Photo of Ronny J.
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    2 years ago

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    Local

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    3 years ago

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    Local

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    2 years ago

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    2 years ago

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    Local

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    2 years ago

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    Photo of N M.
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    3 years ago

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    Local

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    2 years ago

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    Photo of Naomi M.
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    3 years ago

    Very helpful and friendly staff at this UPS store. They always pay attention to customer's needs.

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    Local

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    3 years ago

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    Local

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    Photo of Dawn H.
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    4 years ago

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    Local

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    3 years ago

    Excellent service, location, and hours for my hometown UPS store location! Thank you!!!

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    Local

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    3 years ago

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    Local

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    4 years ago

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    4 years ago

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    2 years ago

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    5 years ago

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    Jozh B.

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    5 years ago

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    5 years ago

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    2 years ago

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    Photo of Corina D.
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    3 years ago

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    Local

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    3 years ago

    Only one person there understands you ca r just be a jerk to customers. Just one. For some reason they're never pleasant

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    Local

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    Photo of Mark P.
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    5 years ago

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    3 years ago

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    Local

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    3 years ago

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    4 years ago

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    Photo of Marie J.
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    4 years ago

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    Page 1 of 4

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Shirlee is a delight to be helping you figure out what type of shipping is best for your needs and price range.

    Mentioned in 4 reviews

    Read more highlights

    Goin' Postal - Muffler filter part bring prepared for shipping

    Goin' Postal

    (31 reviews)

    I have been using this location due to the convenience factor... until today. I received a call on…read more11/10/25 around 2:00 p.m. from Berlin, who works the counter at this location. Berlin's message was simply saying I have a package to be picked up. AT NO TIME DID SHE TELL ME IT HAD TO BE PICKED UP THAT DAY BY 5:00 P.M. As I was not available to call or pick up package within her time frame, I arrived at the store at 9:00 a.m. on 11/11/25 to pick up the package which were legal documents and a key required for a morning meeting on 11/12/25. When I arrived, I was told my package was returned to FEDEX since I did not pick up the package when they had called. Although the store is open until 6:00 p.m. I learned the package was returned at 5:00 p.m., so had stopped in the day they called, coming in after 5:00 p.m. the package would have ALREADY been returned. TOTAL INCOMPETENCE on Berlin's behalf. While I do not have a box there, Berlin should have had used common sense and inform me if I did not pick up the package by 5:00 p.m., it would be returned. But again, her voicemail simply said to pick up the package; they were opened until 6:00 p.m. Of course when I asked to speak with the manager, I was told Vera would not be in until later in the week. My number was left; it will be interesting to see if I receive a return call. Due to the lack of customer service and the incompetence of Berlin, I will again be using the other FEDEX location in Fallbrook located in the Major Market shopping center. I've used their services in the past with any issues and was always very satisfied. It's a bit farther, but it is worth the drive time to deal with someone who uses common sense. The closer proximity of the other location (In the same center as Northgate Market.) is NOT worth the incompetence.

    So sad as I had been a fan since they opened =. Total…read moreincompetence . again very sad to report , I went to the shop to have some copies made and send off important documents to my CC company , Pre-addressed I inserted my copies and asked for the postage amount , I was told 2oz and a 97 cent stamp was affixed to my 9 x 12 envelope. When I was billed I was surprised to learn of a 53 cent surcharge for the convince stamp = Had that been disclosed I would not have purchased it there as my intention was to run it to the Post Office for a quick departure . I arrived at the Post Office and brought my parcel to the counter to obtain a receipt = The Postal Worker informed me that the envelope had insufficient postage and I need to pay a additional 80 cents due to the large envelope. I paid and sent my envelope off to the CC company I returned to Goin Postal and explained what had transpired = The person there said they needed to contact the manager (?) I said not only did you not disclose the surcharge at your place but you gave me the wrong amount for postage - The worker at the USPS counter said it would have been better than 50% chance the envelope would have been returned (which would have been a disaster) Having been in retail for a lifetime I know what I would have done - Admit the magnitude of your mistakes and make a honest attempt to satisfy the situation -- Instead I was told we can do nothing for some convoluted reason - NO BUENO Total incomparable / No supervision need to think twice before trusting them again !

    Fallbrook Printing - Receipt from Ideal Print in Temecula - This is how it's done!

    Fallbrook Printing

    (3 reviews)

    * $97 Here, $5 Down the Street *…read more Last year, I had a simple print job done here for my child's school project. I brought my own files and label paper--nothing complicated. It turned out fine, though $35 felt a bit high. This year, I came back with the exact same project. Completely different experience. My husband dropped everything off and was met with a rude, dismissive attitude. They seemed confused by basic JPG files and annoyed that we brought our own paper. When I spoke with them, it still felt like a struggle to explain a very simple job--just standard 8.5x11 prints. Then came the quote: $97.50 for six prints. When I asked about last year's $35 order, I was told it "took longer than expected," which apparently justified nearly tripling the price. It felt like I was being charged to fund their learning process on something that should have been routine. I declined and went to Ideal Print instead. Same files, same paper--done in under an hour for $5. No confusion, no attitude. I happily tipped them $15. Night and day difference. If a basic print job is this difficult and this expensive, I'd recommend going elsewhere.

    Fallbrook printing does a nice job- but you will pay triple for it. Despite my print job being for…read morea business, they did not offer package pricing or even a quote. I was genuinely surprised at their nonchalance when I balked at the price. No mention had been made during our many emails back and forth, and no price list was made available when I asked. "You can probably find that online, it depends on the job". No thank you Fallbrook Printing, I'll keep my business elsewhere with better customer service and reasonable prices.

    The UPS Store - shipping_centers - Updated May 2026

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